DFS Furniture - Leicester Reviews 

Excellent service

It was great customer service the assistant his name is Farhan he did really good job we came twice nd both time he gave us good advice and service he is the best person to look for when go there to buy furniture

Always great customer service and all explained very well .
Great choice for everyone.
Happy returning customer. 🤗

Really happy with the service

Paul was very informative 👏

Very friendly and welcoming.

Satisfying service from start to finish
​Sales consultant Mohamed quickly understood that we needed a sofa on a tight delivery timeframe and pointed us directly to available options.
​His knowledge and information on displayed products helped us make a quick, informed decision. He was incredibly calm and never pushy or put pressure on us. Overall, a wonderful experience at DFS. Thank you Mohamed

Efficient service ,helpful polite, no pressure
Good explanation

Very friendly staff who apart from the intial can i help you with anything didnt keep bothering us like some places we had been to. l think the gentleman that looked after us was Rahan he was very knowledgeable about all the products. Left us alone when we needed.

Sonia was friendly, approachable, not too pushy, answered all our questions clearly, sought advice from colleagues as needed & all in good time

Paul was not pushy at all. He listened to my needs and explained about the product and its features. There was no rushing either. Spoke clearly.pleasant experience.

Amazing Customer Service!
Hitesh at the Fossepark branch was extremely helpful. He is very knowledgeable and was very thorough in explaining everything.
Can't wait to receive my Sofas.

The assistant that helped me choose was lovely. Didn’t try to rush me explained everything in depth very professional.

We went into the Leicester store, and we spoke to Hitesh who was incredibly friendly and welcoming. He answered every question we had, and nothing was too much trouble for him. We were very happy to order our furniture from Hitesh, and he gave us very good advice on what options would suit our room best. As this was our first time buying a sofa, we didn’t know what to expect, but Hitesh made the whole process so easy and understandable, that we wouldn’t hesitate to order from him in Leicester again. Thanks again Hitesh!

Perfect service from when we walked in to when we left.

Great customer experience. No pushy sales staff. Helpful staff.

Sahil was incredibly helpful and provided excellent customer service. He gave us all the necessary product information and made the whole process much easier. With so many options, Sahil’s knowledge and expertise really simplified things.

Hitesh made the experience smooth and easy. Amazing help and patience with us. Top service.

Deesha was amazing, she guided us with our purchase, making us feel at home while we decided on a sofa model. She explained what we needed to know for finance, sofa care and other options really well. We would really recommend buying from DFS again and being served by your staff at the Foss Park branch.

Beth at DFS Fosse Park is really a credit to the business. So friendly and caring, especially as it was my first time placing an order with DFS. She deserves lots of recognition for her hard work.