I’ve ordered a few times from Custom Plugs now but today I thought they were really worth a 5 star review! I ordered another pair of earring tunnels that I had my eye on but I noticed another packet u... See more
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For The Best In Unique And Custom Stone, Acrylic, Wood Plugs, Tunnels, Gauges, Huge Variety Of Original Products- Quality Body Jewelry for your holes.
The Sugar Refinery, Suite 40, Dewsbury Road, LS11 7DF, Leeds, United Kingdom
Replied to 30% of negative reviews
Typically replies within 1 month
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I have been using custom plugs for years now, over 3 years minimum. Initially I was interested in a smaller plugs, then I got the bug and stretched up further.
Custom Plugs have plenty of range to suit you, your style and your size, which has only grown and become more innovative over the years. It has been great to see all the new ideas they’ve brought to market.
Since my third purchase they recognised that I was a returning customer and sent me some cool stickers. Over the time, I’ve also gifts (free plugs) and discount codes with my purchases, which has been a real delight to receive. I buy from them because their quality is outstanding, I like to support indie businesses, and because I love their marketing and team as shown on their social channels.
If you’re looking for decent plugs, clean or quirky styles, with quick processing times, that value you as a buyer, you MUST shop with CP!

Reply from Custom Plugs
Immense customer service. The custom laser engraved plugs are always great quality and the clothing range is amazing. I've only ever had 1 tiny mistake where a wrong item was sent and they fixed it straight away. Definitely recommended for anyone that needs any sort of jewellery.

Reply from Custom Plugs
The website gives great advice to those who are new and don't know where to start when it comes to ear stretching, and the customer service is fantastic. My taper kit shipped faster than I expected, and when I emailed to let them know they accidentally sent me the wrong material, Carmie emailed me back and took care of everything within 12 hours. I had replacement plugs within a couple of days. Can't wait to shop again, recommended them to all of my friends!

Reply from Custom Plugs
Fantastic product and great customer service. Plugs are great quality materials, have well-done engraving, and are perfectly sized. Have purchased from them twice from two different continents and was very happy with the shipping and communication both times. The customer service is incredibly prompt and helpful as well. Couldn't be happier and will definitely be ordering from them again soon!

Reply from Custom Plugs
Always my go to when buying ear jewellery, all product Iv bought over years have been amazing quality comfortable to wear and look so good, people always comment on my ear plugs/tunnels. Love custom plugs best you can get.

Reply from Custom Plugs
I've had a wonderful experience with the company. Excellent quality items and the staff are more then helpful all round the best experience with a company I've ever had .

Reply from Custom Plugs
Really quick shipping, cheap prices and quality materials. I have only used custom plugs to stretch my ears and I've never had any problems with it!

Reply from Custom Plugs
The overall products from Custom plugs are excellent quality, never had to use the customer service since it's always a spot on order.

Reply from Custom Plugs
Been buying plugs from them for a year now, the best customer service ive ever been given, even when one of my plugs didn’t agree with my ear they just replaced it! How amazing is that! Will be back again and again!

Reply from Custom Plugs
I ordered glass plugs with a pattern. Unfortunately, the pattern was quickly erased and I asked for a refund. They offered to send me new ones for free and before sending they made sure that the pattern did not disappear. Moreover, they also sent me a free pair of wooden plugs with the same pattern, just in case. This was my best experience ever with a product issue! 100% will order again in the future

Reply from Custom Plugs
I’m just starting out stretching my ears and the products from custom plugs are amazing! They always arrive in a day or two and the packaging always has beautiful art on it. I once had a mix up with my order and customer service were lovely and quick in getting it sorted xx

Reply from Custom Plugs
I am ordering from UK custom plugs for years and every order is better and better. Quality is amazing, sizing is true and fits perfectly. I have over 20 different pairs I ordered and I absolutely love them. I have stone plugs, surgical steel tunnels, teardrop plugs, ear weights, everything... I cant describe how beautiful and unique each plug is. Cant wait to order again!

Reply from Custom Plugs
Super helpful with my exchange, excellent quality products, very friendly staff - thank you!

Reply from Custom Plugs
Bought one 20mm ear plug, waited just under a week for delivery and turns out someone stole my parcel. Another was resent to me after a quick and polite email response, and arrived 1 day later.
Upon opening the parcel they actually sent me an additional plug in a different colourway! This was such a lovely touch and as a first time customer, I will be returning. Thank you again guys!

Reply from Custom Plugs
Amazing high quality plugs, great price and fast delivery

Reply from Custom Plugs
Love shopping here. Plugs are amazing quality and so pretty, looking forward to going up to 14mm :)
Thank you

Reply from Custom Plugs
I ordered some custom made plugs as a gift for someone, they have her son’s name engraved and I could not be happier with the outcome. I’ve never trusted a company more than custom plugs and I’m so excited to see the look on her face when she opens them!

Reply from Custom Plugs
Extremely fast shipping arrived within 24 hours! And also received a free plug😌🫶🏻 thank yous so much!!

Reply from Custom Plugs
Honestly can’t fault custom plugs, quick delivery, and beautiful jewellery that make my ears look pretty, have so many plugs and I just keep adding to my collection

Reply from Custom Plugs
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