I’ve ordered a few times from Custom Plugs now but today I thought they were really worth a 5 star review! I ordered another pair of earring tunnels that I had my eye on but I noticed another packet u... See more
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For The Best In Unique And Custom Stone, Acrylic, Wood Plugs, Tunnels, Gauges, Huge Variety Of Original Products- Quality Body Jewelry for your holes.
The Sugar Refinery, Suite 40, Dewsbury Road, LS11 7DF, Leeds, United Kingdom
Replied to 30% of negative reviews
Typically replies within 1 month
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Custom Plugs have always been my go to. My first order years ago was a Leeds badge and it wasn’t quite right so they corrected it with no fuss. Another order was another Leeds badge and the person that packed it must have been a Leeds fan as they left a little message which was a nice touch.
Will forever use Custom Plugs.

Reply from Custom Plugs
Quick delivery, good quality products, and any issues were sorted fast and efficiently. I've ordered from them 3 times so far and will be ordering more!

Reply from Custom Plugs
Always great and quick service. Especially love the free random plug deals

Reply from Custom Plugs
Quality products and Outstanding customer support.

Reply from Custom Plugs
Inconsistent sizing in all the plugs.
I'm a repeat customer because I really like the quality of their plugs but I'm fed up every time I place an order of having issues with it because you guys just don't have consistent sizing. This is the third time now I order something and it shows up with the size not matching what I ask even though you claim it is. It feels like getting scammed at this point, get this aspect sorted because you're looking really unreliable. I have once again part of an order that's entirely unusable because you guys don't measure things correctly.

Reply from Custom Plugs
This shop has become my 'go to' for plugs and tunnels / jewellery for stretched ears.
I'm a newbie and ordered a stretch kit that I didn't love once received, and the exchange process was made super easy with Carmie and the team.
Further, the replacement order was for double flares, jewellery that isn't fitting to my taste once in my hands, and yet again the exchange for my desired single flare plugs was super smooth and quick
I've for my final replacement/order in my hands and the quality is spot on.
quirky and thorough packaging, too! Love this shop!

Reply from Custom Plugs
Custom plugs are the only company I used to buy my plugs. Always have a great selection of products available and the items are packed and sent out efficiently and secure. Always appreciate the sticker/stickers that arrive with my products too. Can’t recommend them enough !

Reply from Custom Plugs
I placed an order online for 4 pairs of plugs which were delivered very quickly.
1 plug was sadly damaged in transit but after explaining to Ella in customer service I was sent a replacment plug straight away! Amazing products, fantastic customer service & very happy customers!

Reply from Custom Plugs
Brilliant customer service and excellent plugs and tunnels. Cant rate these guys high enough.

Reply from Custom Plugs
Top quality products & super fast delivery, what more can u ask for ? 10/10

Reply from Custom Plugs
I have never had a bad experience from custom plugs. Their communication is always amazing, everything is such good quality and better than I expected when I order something. I've been buying from them for a couple of years now and wouldn't buy my plugs from anywhere else 😊

Reply from Custom Plugs
Amazing experience with this company,
I ordered custom plugs and they weren’t quite right, but thanks to the excellent customer service from Ella and Carmie, I’ve ended up getting the perfect pair of plugs! They went above and beyond to help me out! So highly highly recommend and I will definitely be purchasing more plugs from them in the future.

Reply from Custom Plugs
Incredible I can’t ask for any better they come so fast and they are all amazing I always get the lucky dips because I can never choose and I’ve loved every pair that has come thank you

Reply from Custom Plugs
I had a problem with the size of one of my plugs. They told me to send it back to change it, it seems that there was a problem with the letter that I sent with the plugs and it was open in the way and the plugs wasn't in the envelope. Carmie the person that was in contact with me told me to don't worry and they send me the correct plugs without problem. Amazing customer service!!

Reply from Custom Plugs
Great quality plugs, massive selection and the only place I've seen with a good customisation option

Reply from Custom Plugs
I always have a good time shopping at uk custom plugs. Beautiful products and alot to choose from .fast shipping decent prices.

Reply from Custom Plugs
I’ll always shop here and have done for years. The quality of the stone/glass is like no other I’ve never had any problems. I received a free £20 voucher on one occasion and a VIP customer pin badge on another, which I really appreciate.
Their customer services are always so helpful and polite if I’ve ever had any problems. Cannot recommend enough ☺️

Reply from Custom Plugs
Highly recommend there products best plugs and tunnels iv ever used :) loyal to there costumers, iv been using there plugs for months and today i got my order with a £20 gift card so happy, x

Reply from Custom Plugs
Fast delivery and good quality pieces!!! Always buy from here and never had any issues 💕

Reply from Custom Plugs
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