Croatia Airlines Reviews 

THEY WILL SCAM YOU WITHOUT HESITATION. Avoid at all costs. My boyfriend and I had ONE checked luggage under his name ( you are allowed one free checked bag per person). We each had a carry on as well that we had no issues with when we travelled to our destination. However, on our way home, my boyfriend was hauled aside and forced to check in his carry on for a whopping $400!! Why? Because they claimed it was “too big” ( was a normal size) now, they could have checked it in under my name free of charge since I had no checked bag under my name ( I’m entitled to one free one) but they refused, and instead scammed my boyfriend for $400... the only reason he paid was because we were close to missing our flight. The representative at the Munich airport ( this happened in split) was appalled at what had happened to us and assured us that we were treated wrongly and to issue a complaint against Croatia airlines. They still refuse to refund his money and claim they can’t do anything since he already paid. DISGUSTING. Avoid at all costs.

Personnel unfriendly , baggage arrived tvo days after me , and items from the bags missing .

Overall a nice company with some outdated planes and poor food choice considering that it is based in Croatia

Great, everything was fine, Normal company

It was rly fine, can not complain on anything..

No delays, bit high prices but professional.
Free meal on flight Dublin-Zagreb.
I didn't have any bad experience with them.
Website is very clumsy and old, not for mobile users. That kind of company could make a better web site.

Overpriced, cutting corners, bad inflight service, serving only still water on shorter flights.
Flight from Zagreb to Rome and back is neither nonstop nor direct flight. Passengers are required to check in to local flight to Dubrovnik or Split, and go through check in procedure there.
Fairly new planes though.

Went from London to Zagreb and back with them. Both flights delayed by more than an hour, no announcements in the airports, or any kind of information. Their customer services are very rude and arrogant. Never flying with them again.

Cabin crew seems to be frustrated and talk things about non Croatian speaking customers in Croatian language. Having foreign name they suspected I don’t understand.
Staff not reinforcing cabin luggage rules and there is no priority for priority paying customers.
KLM seats, in their smaller city hopper, are better than these in a larger plane.

I was flying with Croatia Airlines more than 10 times, and everything was OK (except some turbulence from time to time, but this is out of their power) . More or less except last evening flight to Split from Zagreb they are always in time.
Service is OK, planes are decent. Wi-Fi would be great

Average experience; could be better.

In 2015 i travel from Atlanta USA to Bosnia. There was delay on flight from London to Croatia and delay from Cro to BIH. Service is rude also they open my bags and took some womens fragrance NEVER TRAVEL WITH CROATIA AIRLINES I will avoid them for no matter of cost.

Do you seek a solution where online check in is from last century, dosnt work and no one i customer service answers on mail ore phone, then you found your match!!

I would recommend everyone to never use this airline, they are just gonna make your travling filled with stress, and good luck if your not from Croatia, because everything is in Croatian in there check in system for 3 of there airports in Croatia.

Great web pages for great Airline. Good prices for excellent quality.