I have been a member and customer of Commsave Credit Union for over 10 years now. During that time I have saved regularly with them, borrowed money with lower interest rate repayment, and have impr... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The interest rate is reasonable but not as high as some others however im happy to remain with them as I approve of the support they provide to borrowers. They have been extremely helpful whenever... See more
Company replied
Have been with Commsave for a few years now. The company enabled me to start saving, something I had not done for a couple of decades. The process is easy and straightforward through their app and w... See more
Company replied
I save directly from my wages for my savings account and also for my grandchilds future. Access to my accounts is simple via the Internet or their app. I get instant transfers into my current account... See more
Company replied
Company details
Written by the company
We are a credit union which means we're a not for profit financial co-operative owned and controlled by its members. We offer an easy way to save, and a better way to borrow. So what’s the catch? – There is no catch! Just simple access to savings & loans direct from your pay.
Contact info
2 Summerhouse Road, NN3 6BJ, Northampton, United Kingdom
- 0303 0402 660
- hello@commsave.co.uk
- www.commsave.co.uk
4.8
Excellent
4K reviews
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy with Commsave
Very happy with Commsave. I have saved with them for a number of years now. I found it easy to set up a monthly standing order, to transfer money out and to pay extra money in. Their site is comprehensive and provides full details of all the services they offer. I would highly recommend Commsave
19 May 2026
Unprompted review
Reply from Commsave Credit Union
Hi Christine,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent dealings with Commsave to be that you are very happy with ourselves and have been with Commsave for many years.
With easy to set standing orders and transferring monies paying more in. Thank you for the recomendation.
Thank you again for such a lovely review.
Many thanks,
Commsave
Reasonable interest rate and excellent customer service
The interest rate is reasonable but not as high as some others however im happy to remain with them as I approve of the support they provide to borrowers.
They have been extremely helpful whenever I've contacted them; resolving my queries rapidly.
Extremely pleased with the service they provide
8 April 2026
Unprompted review
Reply from Commsave Credit Union
Hi Rob,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be
That the interest rate is reasonable but not as high as others, with great support & quick resolved queries and that you are extremely pleased with our service.
Thank you again for such a lovely review.
Many thanks,
Commsave
Excellent service
Excellent service, always been a great when I’ve needed anything.
18 May 2026
Unprompted review
Reply from Commsave Credit Union
Hi Simon,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Excellent service, always been a great when you needed anything.
Thank you again for such a lovely review.
Many thanks,
Commsave
Helpful team when I had to change my…
Helpful team when I had to change my address.
I have always been rubbish at saving, but as this comes straight out of my wage, I don't see it.....
Commsave makes it easy to save.....
11 March 2026
Unprompted review
Reply from Commsave Credit Union
Hi Julie,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be very helpful when you needed to change your address with Commsave making it easy to save for you.
Thank you again for such a lovely review.
Many thanks,
Commsave
Commsave credit union works commsave…
Commsave credit union works commsave educates doshi learn worked for me
17 May 2026
Unprompted review
Reply from Commsave Credit Union
Hi Billy,
Thank you for taking the time to leave your 5* review
We are happy that you found the app commsave educates doshi has worked for you.
Thank you again for such a lovely review.
Many thanks,
Commsave
Reply from Commsave Credit Union
Hi Andrew,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Very helpful.
Thank you again for such a lovely review.
Many thanks,
Commsave
Been with commsave for so many years I…
Been with commsave for so many years I find it a great way to save and great interest rates easy access to my savings at anytime and quick and easy access to withdraw at anytime. If I need a loan which I have in the past they would be my go to as great rates and ease to apply online
16 May 2026
Unprompted review
Reply from Commsave Credit Union
HI Anita,
Thank you for taking the time to leave your 5* review
We are happy that you found you have been with commsave for many years and that you find it a great way to save with easy access to your savings.
Thank you again for such a lovely review.
Many thanks,
Commsave
A really excellent credit union
A really excellent credit union. I’ve had loan applications approved and declined by commsave so I see it from both ends. Staff are very helpful and reply quickly. It’s great to see a credit union give people like myself whose credit score ain’t the best access to credit where the interest is low.
16 May 2026
Unprompted review
Reply from Commsave Credit Union
Hi Darren,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be a top runner providing loans and financial advice. With friendly staff who always help a credit union helping people to obtain affordable loans.
Thank you again for such a lovely review.
Many thanks,
Commsave
Experience at Commsave
Positive experiences with team about issues and finding the best account fir yourself.
The app is great for keeping up to date with draws and things happening at the union.
Simple to move money around and had no issues with money being taken without my approval.
Saving rates have been better compared to my current bank and others that I have used.
I would highly recommend opening an account with them.
15 May 2026
Unprompted review
Reply from Commsave Credit Union
Hi James,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be very Positive experiences allowing easy access around your accounts and that you would highly recommend commsave to others.
Thank you again for such a lovely review.
Many thanks,
Commsave
SIMPLY THE BEST!
Where do I even start?? To cut a long story short, Commsave has never let me down! Simply the most reliable credit Union ever! I would definitely recommend this awesome organisation to the entire world! Thanks commsave!!
12 May 2026
Unprompted review
Reply from Commsave Credit Union
Good Morning
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be that we have never let you down a most reliable credit union.
Thank you again for such a lovely review.
Many thanks,
Commsave
You can't get better than commsave
Commsave is definitely a top runner in loans and financial advice.
Friendly staff , who are always happy to help in all capacity....
I would definitely recommend them...
14 May 2026
Unprompted review
Reply from Commsave Credit Union
Hi Teiga,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be a top runner providing loans and financial advice. With friendly staff who always help.
Thank you again for such a lovely review.
Many thanks,
Commsave
Have been saving with Commsave for many…
Have been saving with Commsave for many years, including having a couple of loans with them for those big purchases. Always great service and their online APP is very user friendly
14 May 2026
Unprompted review
Reply from Commsave Credit Union
Hi Shane,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Always providing a great service and been with commsave for many years.
Thank you again for such a lovely review.
Many thanks,
Commsave
Very good
Very good. Quick response to any enquires. Money in and out very quick
1 May 2026
Unprompted review
Reply from Commsave Credit Union
Hi Stephen,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Very good with a very quick response to all your queries & enquires.
Thank you again for such a lovely review.
Many thanks,
Commsave
Great customer care
The staff at Commsave are very efficient, helpful and courteous, both on-line and by telephone. They could teach many banks a lesson in customer care.
11 May 2026
Unprompted review
Reply from Commsave Credit Union
Hi Janice,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be that you have found the staff to be efficient helpful and courteous.
Thank you again for such a lovely review.
Many thanks,
Commsave
Really good company allowing me to save…
Really good company allowing me to save for the first time at age 45 ....
11 May 2026
Unprompted review
Reply from Commsave Credit Union
Hi Rachel,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be a really good company allowing you to save for the first time at age 45.
Thank you again for such a lovely review.
Many thanks,
Commsave
Customer service delivered by people not AI
I have been using Commsave for several years. They have made use of technology over this time. However unlike other financial services where you are greater with automated and AI communication, there are people who answer your questions and do so professionally.
6 May 2026
Unprompted review
Reply from Commsave Credit Union
Good Morning,
Thank you for taking the time to leave your 5* review
We are happy that you have been using commsave for many years making use of direct chat function with quick and efficient replies to your queries.
Thank you again for such a lovely review.
Many thanks,
Commsave
Very helpful
Very helpful when approved cash in my account very quickly and when I’ve had queries they have been delt with quickly
7 February 2026
Unprompted review
Reply from Commsave Credit Union
Hi Chris,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be Very helpful when approved cash in your account quick and queries delt with quickly.
Thank you again for such a lovely review.
Many thanks,
Commsave
These guys are the bees knees!
These guys are just so good! They’ve understanding, efficient and they know what they are doing, trust me, in this day and age, that’s rare! First class service every time I had a question or two!
7 May 2026
Unprompted review
Reply from Commsave Credit Union
Hi Sue,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be that our understanding is efficient & providing first class service.
Thank you again for such a lovely review.
Many thanks,
Commsave
Great company very fast response thank…
Great company very fast response thank you commsave
7 May 2026
Unprompted review
Reply from Commsave Credit Union
Hi Cliffrena,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be that we are a great company very fast responses.
Thank you again for such a lovely review.
Many thanks,
Commsave
Very easy to manage my savings
Very easy to manage my savings. Fast, efficient and friendly team. Pays a competitive dividend. Highly recommended.
6 May 2026
Unprompted review
Reply from Commsave Credit Union
Good Morning,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with Commsave to be very easy to manage my savings. Fast, efficient and friendly team. Pays a competitive dividend. Highly recommended.
Thank you again for such a lovely review.
Many thanks,
Commsave
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