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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the quality of the product, especially after recent formula changes. Customers frequently reported that the color results did not match expectations or the shades shown on the box. Reviewers also found that the product often failed to cover grey hair effectively and washed out quickly. The new formulas often led to hair feeling dry, brittle, or damaged, and some experienced scalp irritation. Additionally, some users encountered issues with the product's consistency, finding it either too thick to apply evenly or too runny, leading to messy application and staining.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many long-term users expressing... See more

Quality

People report negative experiences with quality, particularly regarding hair dye products. Many consumers... See more

User experience

Reviewers mention ambiguous feedback about user experience, with some expressing disappointment and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

If I could give zeros stars I would. Ive used nice & easy for years and the recent changes in formula and ultra gloss condition is terrible. The quality of the condition has gone down so much and i... See more

Rated 1 out of 5 stars

I used Clairol Nice’n Easy shade 3 Dark Brown to match my natural brown hair. My hair was light chocolate brown with honey highlights before coloring. The result turned out extremely dark, black mu... See more

Rated 1 out of 5 stars

Have used Nice and Easy dark brown for years, but not any more, does not cover greys properly and new formular has left a green tinge on my hair, absolutely will be going with another brand. What the... See more

Rated 1 out of 5 stars

If I could give zero stars I would. Used the colour strong, came out nothing even vaguely like on the box. After 2 emails, hair pictures before and after photos of the box and a 15 minute interview... See more


Company details

  1. Hair Product Store
  2. Beauty Product Supplier

Information provided by various external sources

Your best color begins with the right hair color product. We will help you find it. Professional color experts and personal guidance.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

483 reviews

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1-star

No history of asking for reviews

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1.3

All reviews

(483)

49 reviews in the last 12 months

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Rated 1 out of 5 stars

I would give 0 🌟 if I could

I would give 0 🌟 if I could.
I bought the clairol 9A Light ash blonde so I could go a shade lighter and to get rid of the grey in my hair. All this did was give my hair a red tint and didn't cover up none of the grey and I bought 2 boxes of this stuff to make sure I had enough. I'm so disappointed in this product. I think I deserve a refund.

30 June 2023
Unprompted review
Rated 1 out of 5 stars

Bought the nice and easy by Clairol in…

Bought the nice and easy by Clairol in shade light ash blonde 9A. My hair was already ash blonde so assumed this would be a shade lighter. For some reason my hair is darker than what it was and is nowhere near the colour shown on the box. Very unhappy as now have to wait weeks to redo my hair (will be using a different brand) so stuck with this stupid hair colour till then.

29 June 2023
Unprompted review
Rated 1 out of 5 stars

If I could give this -5 stars I would

If I could give this -5 stars I would. I've used Clairol NicenEasy for around 10 years and have loved it until this last time.

I have lost at least 75% of my hair. It just fell out in hands full to the point where I was too afraid to even put a comb near it.

It has been a devastating experience for me.

Anyone want to join a class action against Clairol?

21 January 2023
Unprompted review
Rated 1 out of 5 stars

Bad color Batch of Ash Brown /ash blonde/ash medium brown

I'm a licensed cosmetologist for 41 years. Have been using Clairol liquid and cream color with Clairol 20 Developer. The last 3 customers plus myself today. Their roots were red! Very noticeable red. I used cool tones and they've always had the same color for the last several months. They are younger and their hair has not changed. Clairol has a problem with their color or Developer peroxide. I used a cool color on my hair, it turned my color redish!!! Never again switching back to Framesi. I specialize in color and highlighting. This is not normal. Having to color to correct issues that are from a bad batch of colors and time involved plus not to mention their time and frustration.

22 March 2023
Unprompted review
Rated 1 out of 5 stars

A complete waste of money

A complete waste of money! My hair yesterday, put a permanent Clairol colour on it this afternoon to remove any greys yet your product has proved to be an absolute pile of rubbish ! I am going to have to go and buy another product that works on grey hair (permanent like yours is supposed to be) just to do that job properly ! your product is junk 🤬

20 March 2023
Unprompted review
Rated 1 out of 5 stars

I must say that was the worst hair dye…

I must say that was the worst hair dye product I have ever used! I felt kind of burning sensation after 10 minutes past application. Shampooed straight away only to discover my hair felt dry, weirdly ‘plasticky’ and wire like. I applied a lot of conditioner hoping that it will help! I don’t normally write reviews but this product should have a warning on the label!

8 January 2023
Unprompted review
Rated 1 out of 5 stars

Not as good!

This product used to give good coverage on grey hair, however, since they changed it from a liquid to a cream, a couple of years back it is definitely not so good. It has to be left on much longer than they say to get any sort of coverage and even then the grey hair is still lighter in colour than the rest of it. When I can find something that does the job better make no mistake, I will stop using it!

29 December 2022
Unprompted review
Rated 3 out of 5 stars

My naturally blonde hair is now white…

My naturally blonde hair is now white which I hate as I’m very fair skinned. I have used Pale Blonde 9 PB but this is too dark and certainly does not give me pale blond hair. I tried Baby Blonde 10 but that stripped ALL my colour away. I’m now using the colourant from 9PB only to put some colour back! It does work but not sustainable financially as I have to throw the rest of the box away. WHY are there not colours that work for white hair!

29 October 2022
Unprompted review
Rated 1 out of 5 stars

Colour my hair at least once a month…

Colour my hair at least once a month using your product, just put 6R on as usual and its burnt all my scalp, the pain was unbearable, jumped in shower immediately to wash it off, you must have changed the ingredients!! I WILL NEVER USE NICE AND EASY AGAIN!!! (Wouldnt even give it 1 star) 🤬

30 October 2022
Unprompted review
Rated 1 out of 5 stars

I have been offered 2p in compensation…

I have been offered 2p in compensation for a spoiled product and for my time and effort in bothering to bring it to Clairol/Wella's attention. Having explained that 2p compensation is wholly unacceptable and an insult, they have increased it to 52p. I guess that shows how "valued" I am to them as a customer.

14 October 2022
Unprompted review
Rated 1 out of 5 stars

Turned out black, lost handfuls of hair!

Really don't use! I chose a dark brown shade and it has turned out a flat, dull BLACK with golden brown roots which were grey. Looks horrendous I've never used such a terrible hair dye. Usually a dark brown would give an even coverage of that colour..
Also it really stains your skin and scalp and the bathroom! Doesn't wipe off.
The worst thing is when I washed my hair handfuls of hair we're coming out no exaggeration. My hair is ruined and extremely dry and broken. AVOID!!!

10 October 2022
Unprompted review
Rated 1 out of 5 stars

not recommended

I have coloured my hair many times, (roots or full head). this was the first time I used this product. I was mot impressed. The result was lighter than suggested so had to redo with a better product. Also runnier so made more mess.
definitely won't use again.

26 September 2022
Unprompted review
Rated 1 out of 5 stars

RUBBISH

Why don't you listen to your loyal customers?
Having used nice n easy for the past 25 years, I can honestly say this is now the worst product ever.
Nothing like natural blonde, dull, lifeless and far to dark
Another loyal customer lost

17 September 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT USE

Years ago I used to use Clairol nice and easy all the time with good results. Then I decided to go to the hairdresser instead because I have a lot of grey now. Problem was it got too expensive as I am a pensioner. I decided to go back to using clairol nice and easy. BIGGEST MISTAKE. After using It only once I noticed my hair was falling out, not just a few hairs but brush fulls. My hair is also dry and like cotton wool. I have now had to fork out for special treatments to see if my hair will improve, if not I may have to get a wig !!! Do not use this product it should be removed from the shelves.

16 August 2022
Unprompted review
Rated 1 out of 5 stars

I used the dye twice around 3 months…

I used the dye twice around 3 months apart (second time was a root application as per instructions). I'm now 3 months on and I have lost sooo much hair. Alot of hair falling out from the root for a while plus snappage, has left my hair in very poor condition. Also I had some tingling when using, which I don't think is right.
Wish I had never bought into using this brand. I used the Stacey Dooley endorsed colour

10 August 2022
Unprompted review
Rated 2 out of 5 stars

I have been using Nice'n easy for about…

I have been using Nice'n easy for about 20 years and have always been satisfied until recently. They must have changed the formula. The new one does not last. The colour begins to fade after the first wash and continues to fade more each wash so that for me after about 5 washes ( 2 weeks for me) there is almost no colour left. Very very disappointed. Reluctantly will have to find a new brand

3 August 2022
Unprompted review
Rated 1 out of 5 stars

Clairol nice n easy 6w is the most…

Clairol nice n easy 6w is the most awful colour and definitely not what the package says.....I’m now left with this glow in the dark red brassy orange Foxy halo.....it’s terrible do not use
It does say 100% grey coverage on the box and that it does but the colour makes me want to cry

24 May 2022
Unprompted review

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