Chadwick Lawrence Reviews 

The ease of using the app to set the case up, communication & efficiency of the case handler Jess & her assistant Raabia made for a pleasant experience throughout the transaction. would definitely recommend & use again

I've been recommending Chadwick Lawrence for quite a while now, and I can honestly say that the Bryony MacFarland, Rebecca Moss and Aimee Dixon are the best team for conveyancing by far. Their commitment to customer service and attention to detail is second to none. Great to deal with as well, top top team

I have worked with this firm for years and I wouldn;t use anyone else. In particular- the absolutle best people to deal with are Bryony Macfarland, Rebecca Moss, Aimee Dixon and Rebecca Langley. All these women are superb and really they are the reason I use this firm. As a broker- I want reliable contacts that pick up the phone, work hard for mutual clients and are just fabulous people too. I would never use anyone else - these ladies help me keep my business going and I have 100% trust in them all and I am very appreciative of all their hard work for me over the years, and I shall be using them still for many years to come- they are the sole reason I use Chadwick Lawrence and they are all absolutle superstars at what they do - thank you so much ladies. xx

All process with chadwick was smooth, the best service I ever had , recommend 100%

Chadwick Lawrence LLP’s conveyancing department in Bradford delivered one of the most frustrating and incompetent professional experiences we have ever encountered. What should have been an extremely straightforward sale and purchase became a seven-month ordeal defined by appalling communication, endless delays, and a complete lack of accountability.

Our sale involved a first-time buyer with no chain whatsoever. Our purchase also had no chain, and we were effectively cash buyers. There was absolutely no reason for either transaction to drag on for over seven months, yet Chadwick Lawrence somehow managed to turn two simple matters into a drawn-out nightmare that placed both transactions at serious risk multiple times.

Communication was shockingly poor from start to finish. Emails routinely went unanswered for days or even weeks, phone calls were not returned, and we were constantly left chasing for updates. At no point did we feel that anyone had a clear grasp of our case. The original case handler was off ill for a significant period, but instead of ensuring continuity and proper oversight, the file appeared to be passed aimlessly between staff members. In total, around ten different people became involved in our transaction. Every time we spoke to someone new, it was obvious they had little or no understanding of the history of the case. We repeatedly had to explain matters from scratch because nobody seemed willing to take ownership or responsibility.

The lack of professionalism extended beyond poor organisation. My wife had been expressly authorised by me to deal with matters on my behalf, something Chadwick Lawrence had already been informed of. Despite this, when she contacted the firm she was met with rude and condescending responses questioning what she “had to do with the transaction” and why her name appeared on documentation. The irony was that the form in question had actually been completed by Chadwick Lawrence themselves, and her name was entirely correct and expected to be included. Instead of showing basic courtesy and competence, staff were dismissive and confrontational, which only added to the stress and frustration of an already badly managed process.

The delays caused by this incompetence had real financial consequences. We incurred more than £400 in additional surveyor costs because deadlines were repeatedly missed, and we were also forced to continue paying unnecessary running costs on a property that should have been sold quickly and efficiently months earlier. The stress and uncertainty caused by their handling of the transactions was completely avoidable.

Most concerning of all was the firm’s attitude towards complaints. When we raised formal complaints in line with Chadwick Lawrence’s own complaints procedure, they were simply ignored. Neither the case handler, supervisors, nor partners acknowledged or dealt with the issues raised. It was only after we threatened to escalate matters to the Legal Ombudsman that we finally received any meaningful response at all.

Conveyancing is stressful enough without having to fight your own solicitors for basic communication and competence. Chadwick Lawrence’s conveyancing arm demonstrated a staggering lack of organisation, professionalism, and customer care throughout. We paid for a professional service and instead received months of delay, confusion, financial loss, and unnecessary stress. Based on our experience, we would strongly advise anyone considering using Chadwick Lawrence for conveyancing to look elsewhere.

Prompt response and excellent service

Really good service, very proactive in their responses and requests actioned very fast. Reasonably priced as well. Very professional and easy to understand. Legal terms were clearly explained where necessary.

Very Helpful and meetings on time will use Chadwick Lawrence if I require any further work

Jack Oldroyd dealt with my settlement agreement, I appreciated his support and assistance at what was a very difficult time.

I used Chadwick Lawrence for a remortgage and transfer of equity after the work was outsourced from SAM Conveyancing Ltd. Communication throughout the process was inconsistent and reactive. There was a long period between mid‑February and early March where I couldn’t get clarity on the status of the file, despite repeatedly asking for updates.

Key documents were received by the firm but not actioned promptly, and I often had to chase for information or piece together the timeline myself. This lack of visibility created unnecessary anxiety and contributed to the transaction completing later than originally planned, which resulted in additional interest being charged.

I also contacted the firm’s general enquiries inbox to request the supervising manager’s details so I could share feedback, but I did not receive a response. This reinforced the sense that communication and oversight are not as robust as they should be.

The transaction did complete, but the overall experience highlighted several areas where clearer communication and better internal coordination would have made a significant difference.

Very friendly and helpful.

It's a long time since I bought or sold anything and felt out of my comfort zone. The process is via email and by app. It might work for some but I found it heavy going, especially the two hundred+ questions about the property and it's leasehold.

The process would have been faster if someone who was accessible by phone checked in / reassured me when I struggled with some of the questions on the app and missed emails on queries or didn't understand the questions.

A phone call at key points would have been helpful for me and this would have been a 5* review!

Very good service all round. Wouldn't hesitate to recommend this law firm.

I have used Chadwick twice for conveyancing in the last year. Safe to say a quick speedy service.
The app and notifications really helped me to keep track of the process.
I would definitely recommend using them for your conveyancing bot buying and selling.
The team are quick to respond and help too.

Brilliant service would recommend

Absolutely amazing service from start to finish! Speedy process and great communication from the team. Eleanor and Tia have been wonderful and made it a stress free experience buying our first house. Cannot thank them enough.

We had a very complex transaction that required several stages, and Danielle was so efficient in making the transaction work within a very tight deadline. No question was too difficult for her to answer, and when she was not sure, she investigated before proceeding. I think she is an asset to your team.

Dealing with legal transactions can be a real challenge. However, we were very pleased with the level of dedication given to our case. Nothing was too much trouble, and we are using them again and would recommend ChadwickLawrence.

The only thing that may be improved is perhaps quickening response time for emails to at least 1-2 days as against 3 days or more. Thank you for serving us.

Lauren was wonderful and patient during what was a stressful process. She was responsive to any queries and answered the phone for a chat whenever needed.

There is always problems with solicitors, we required our property urgently and was living as a broken family until the process was completed.

As a first time buyer, they were quite a scare. Every solicitor office has work and struggles but I think their only room for improvement is communication. They were fast and speedy with everything on their end, during the process it didn’t feel that way due to the masses of miss communication. Simple fixes to this problem is AI and Automation to do the following: An email a day drafted from work notes. status updates: waiting 3rd party; pending customer response. It’s easy stuff but will fix 99% of the problems it will fix all problems experienced!

A very efficient and super smooth service from the people at Chadwick Lawrence. I was looked after by Lynda Harland,and all communications was quick, it was very clear what I had to provide and I found the whole process to be very stress free compared to previous buying/selling experiences in the past.