Chadwick Lawrence Reviews 

2,498
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the professional and supportive staff for their helpfulness and dedication. Many found the service efficient, smooth, and proactive, often exceeding expectations to achieve positive outcomes. However, some customers also noted issues with communication and responsiveness. These reviewers experienced delays, a lack of proactive updates, and difficulty reaching staff, leading to frustration and extended processes. Some also reported instances of cases being passed between staff without proper oversight or understanding of the history, and not being informed when their solicitor left.

What people talk about most

Service

People report positive experiences with service, often highlighting the efficiency and professionalism of the... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers reporting positive experiences,... See more

Response time

Clients share ambiguous opinions on response time, with many praising prompt and efficient communication,... See more

Customer communications

Reviewers mention ambiguous feedback about contact, with some customers finding the service always available,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There is always problems with solicitors, we required our property urgently and was living as a broken family until the process was completed. As a first time buyer, they were quite a scare. Every... See more

Company replied

Rated 5 out of 5 stars

My experience with Chadwick Lawrence has made a difficult situation bearable. Angela thorp has been my rock though out my divorce and has given my the best advice. She has guided me though the... See more

Company replied

Rated 5 out of 5 stars

We had what everyone involved in this process described as unprecedentedly experienced difficult buyers in our recent house move. It really was the most stressful ordeal. Rhianne Harris and Kiona Raym... See more

Company replied

Rated 5 out of 5 stars

Lynda Harland at Chadwick Lawrence has over the last year sold two houses for us belonging to our elderly parents. She has handled both sales impeccably. The second sale was particularly challengin... See more

Company replied


Company details

  1. Law Firm
  2. Legal Services

Information provided by various external sources

Chadwick Lawrence Solicitors offer expert legal advice in Family Law, Employment Law, Property, Disputes, Wills & Probate, Medical Negligence and much more.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(2,498)

417 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

All good

Alisha was great, no completion no pay saved me a lot in fees as a first time home buyer, maybe could have been a bit quicker

28 May 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, we really appreciate your feedback and will ensure this is taken on board.
Kind regards
Neil Wilson, Managing Partner

Rated 1 out of 5 stars

Absolutely horrendous

Absolutely horrendous! Used to buy a property and the solicitor was unresponsive continuously. Luckily we had a financial advisor who could escalate our case repeatedly. It took her over 2wks to review one piece of paper and this was on more than one occasion. We almost lost the property as the vendors were fed up with no response to their solicitor from ours also. The mortgage had to be extended as it took us past the expiration date for the mortgage in principle. It wasn’t a difficult buy, no occupants, no chain.
We finally got to near completion to find out from the estate agent that our solicitor had left the firm (2wks previous) and that they “would get round to letting the clients know eventually”!!!!!!
The solicitor that took over the case for the last few days was brilliant, wish it was her from the beginning.

20 May 2026
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Reply from Chadwick Lawrence

We are sorry you feel that our service did not satisfy your expectations. We set high standards and would like to understand the issue more. If you are a client of the firm please contact your case lead or visit www.chadwicklawrence.co.uk/client-care-complaints.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Wills and LPAs

Tom was very calm and methodical. He listened carefully to what we wanted and we felt listened to. At no point did we feel rushed and bearing in mind we were asking Tom to prepare our Wills and LPAs, this was important and appreciated.

18 May 2026
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, we take customer service very seriously at Chadwick Lawrence so it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 1 out of 5 stars

Chadwick Lawrence unfit for purpose

I would strongly advise people to look ELSEWHERE regarding their legal matters.
Chadwick Lawrence made an unforgiveable error in the handling of my late father's will and simply cannot be trusted. The investigation has been escalated as the firm's response in this matter was nothing short of dismissive and scandalous. Without going into too much detail, they actually got the beneficiaries INCORRECT in the will and i have proof. Do NOT trust this company with ANY of your legal affairs.

21 April 2026
Unprompted review
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Reply from Chadwick Lawrence

We are sorry you feel that our service did not satisfy your expectations. We set high standards and would like to understand the issue more. If you are a client of the firm please contact your case lead or visit www.chadwicklawrence.co.uk/client-care-complaints.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Chadwick Lawrence

Professional and good communication.

18 May 2026
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Reply from Chadwick Lawrence

Thank you for the five star review, we really appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. Clear communication throughout process of remortgage. Would 100% use chadwick Lawrence again for any future conveyancing needs.

22 May 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, it is great to read your comments and we look forward to working with you again in the future.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish with Nafeesa and Farah. It was a lengthy process but they went above and beyond to get my matters sorted as swiftly as possible and kept me informed every step of the way. Brilliant service and would highly recommend!

22 May 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for the five star review, we really appreciate your feedback and it is great to hear you would recommend our services.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

My experience with Igors Scepecs was…

My experience with Igors Scepecs was great. He was professional and very easy to contact and conducted my purchase very smoothly. Not all solicitors are the same. He is fantastic.

12 May 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for the five star review, we really appreciate your feedback and it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Good communication and swift action

Good communication and swift action. Very professional and efficient service. Highly recommended.

7 May 2026
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Reply from Chadwick Lawrence

Thank you for the five star review, we appreciate your feedback and it is great to hear you would recommend our services.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Had a fantastic experience

Had a fantastic experience. Very quick and prompt to replying to any queries. Would highly recommend.

13 May 2026
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Reply from Chadwick Lawrence

Thank you for the five star review, we appreciate your feedback and it is great to hear you would recommend our services.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Excellent conveyancing

Eleanor and Tia helped our house purchase run quickly and smoothly. Would absolutely recommend to a friend!

12 May 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for the five star review, we appreciate your feedback and it is great to hear you would recommend Chadwick Lawrence.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Completed all necessary work with…

Completed all necessary work with desired outcomes. Updated me at every stage, which was helpful.

Efficient, professional and understanding. I would recommend.

14 May 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review. We really appreciate your feedback and to it is great hear you would recommend Chadwick Lawrence.
Kind regards
Neil Wilson, Managing Parnter

Rated 5 out of 5 stars

Kitty is amazingly good and ever so…

Kitty is amazingly good and ever so helpful. Would recommend them 100%

29 April 2026
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Reply from Chadwick Lawrence

Thank you for the five star review, it is great to read your comments and to hear you would recommend Chadwick Lawrence.
Kind regards
Neil Wilson, Managing Parnter

Rated 5 out of 5 stars

Rebecca & Bryony are absolutely…

Rebecca & Bryony are absolutely fantastic, I wouldn't use any other solicitors, I always receive a prompt reply when I have a query, level of detail these ladies have is exceptional.... they are not your average conveyancers !

1 May 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, we take customer service very seriously so it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

The reason I will always choose Chadwick Lawrence

I have used Bryony, Rebecca and Aimee for several years now and wow what a team! I won’t use any one else. They consistently offer a service that is superior to anyone else in the industry. When I instruct them I have no doubt that they will deliver an unrivalled first class service. They are so down to earth and are always on hand to answer any questions me or my clients have. Their patience and understanding of client needs is rare. Nothing is ever too much trouble.They won’t just sit there waiting for answers to enquiries they chase until they get the answers they need. Communication is both personal and professional and responses to calls or emails are instant. So many conveyancers could learn a lot from the way they treat their clients and the outstanding customer experience they deliver. Bryony and Rebecca are the only reason I choose Chadwick Lawrence and are an asset to the business. Thank you ladies you really are without doubt the best in the business !

1 May 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, we take customer service very seriously so it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Very professional service

Very professional service. They acted quickly, answered all my questions and paid attention to the details.

12 May 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, we really appreciate your feedback.
Kind regards
Neil Wilson, Managing Parnter

Rated 5 out of 5 stars

Excellent communication & Service

The ease of using the app to set the case up, communication & efficiency of the case handler Jess & her assistant Raabia made for a pleasant experience throughout the transaction. would definitely recommend & use again

11 May 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, it is great to read your comments and we look forward to working with you again in the future.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

I've been recommending Chadwick…

I've been recommending Chadwick Lawrence for quite a while now, and I can honestly say that the Bryony MacFarland, Rebecca Moss and Aimee Dixon are the best team for conveyancing by far. Their commitment to customer service and attention to detail is second to none. Great to deal with as well, top top team

11 May 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, we take customer service very seriously so it is great to read your comments.
Kind regards
Neil Wilson, Managing Partner

Rated 5 out of 5 stars

Bryony, Rebecca M, and Rebecca L

I have worked with this firm for years and I wouldn;t use anyone else. In particular- the absolutle best people to deal with are Bryony Macfarland, Rebecca Moss, Aimee Dixon and Rebecca Langley. All these women are superb and really they are the reason I use this firm. As a broker- I want reliable contacts that pick up the phone, work hard for mutual clients and are just fabulous people too. I would never use anyone else - these ladies help me keep my business going and I have 100% trust in them all and I am very appreciative of all their hard work for me over the years, and I shall be using them still for many years to come- they are the sole reason I use Chadwick Lawrence and they are all absolutle superstars at what they do - thank you so much ladies. xx

11 May 2026
Unprompted review
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Reply from Chadwick Lawrence

Thank you for taking the time to leave a review, it is great to read your comments and we really appreciate your feedback.
Kind regards
Neil Wilson, Managing Partner

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