SAM Conveyancing Reviews 1,201

PLEASE AVOID! My experience was extremely disappointing and I would not trust this firm to handle matters transparently.

I had instructed them based on a written quote if £1,000 "all-inclusive". Despite following up multiple times and ensuring everything was confirmed in writing, I later received completely different information, including a significant increase in fees due to oversight on their end.

There was little to no proactive communication for several weeks, and I repeatedly had to chase for updates even though they claim to have an account manager who will hold your hand throughout the process. At every stage, I made a point of confirming details in writing, yet what was confirmed was not honored in practice.

Most concerning was the refund process. I was clearly told in writing that I would receive a full refund more than once, however, a large chunk of that was missing when my refund came through, with no explanation once again.

Overall, this experience was characterized by repeated consistencies, lack of transparency, extremely poor communication and major lack of accountability.

They made service unexpectedly easy and in fact suggested a better advice than my original request. Process was all smooth and they delivered exactly what was promised.

I recently used SAM Conveyancing to provide a Deed of Assignment covering income from rental properties. I had already seen a couple of negative comments directed to Chadwick Lawrence but decided to give the benefit of the doubt as the process seemed a lot faster and straight forward than other Lawyers were offering.
I was pleasantly surprised - the whole process was seamless and completed within a few days.

We recently used SAM Conveying for the survey on our first flat, and we couldn’t be happier with the service. As first-time buyers, we had a lot of questions, but the team was always on hand and responded quickly and efficiently to everything we asked.

They made the whole process feel straightforward and much less stressful than we expected. Communication was clear, timely, and reassuring throughout, which really helped put our minds at ease.

We would highly recommend them to anyone looking for a reliable and supportive conveyancing service.

The process was quick and efficient. Ehren gave a very prompt and complete answer to my initial query which reassured me that I was getting what I needed. The only thing I would add is that I wasn’t aware that my task would be passed to another provider. In any case both organisations were quick and efficient.

This is the second time I’ve used Sam conveyancing, first time was for a sale and purchase and now another sale, I’ve had a great service from Amy and Amanda, I have been updated along the way, it’s been refreshing to have another smooth process. I will use them for all my future transactions.

AVOID AT ALL COSTS

I absolutely regret choosing SAM Conveyancing. I trusted them to help me through the house-buying process, but instead they passed me on to Chadwick Lawrence — one of the worst solicitor firms I’ve dealt with.

Given SAM Conveyancing’s high ratings, I assumed they would work with reliable and professional firms. That was not the case at all. The entire process became extremely stressful and frustrating.

Communication was very poor. I had to chase repeatedly just to get updates, and I was never able to speak directly with the person handling my case. Calls were not returned, and I was given incorrect information, which only caused further delays and confusion.

Overall, this made what should have been an exciting experience feel like a nightmare.

Please do your research before using SAM Conveyancing and be cautious about being referred to firms without checking their reviews first. I received no real support and completely regret using their service.

From start to finish the communication was excellent. Joe responded very fast to all my enquiries. The information given to me to book and pay for the survey was very clear and easy to do. Very good value for money for a level 2 survey including a valuation. The survey itself was booked within days with confirmation of the time it will take place. I received an initial email on the day with brief details of the surveyors findings and had the full report within 3 days. The surveyor Izuka completed a very detailed report with pictures and answered a question I had almost immediately. This is the second time I have used this company after another property fell through and have received excellent service once again. Would highly recommend. Thank you.

Absolutely incredible. So organised and efficient throughout. This is the first time I’ve had a conveyancing experience where I didn’t get stressed or frustrated at all. I will always always use SAM conveyancing in future. Everyone is friendly, responds quickly and knows what they are talking about and doing. Such a slick service.

I initially received a quote from SAM Conveyancing for a remortgage and transfer of equity. However, it later emerged that they were not on my lender’s panel, and my case was passed to their partner firm, Chadwick Lawrence.

I was assured that my SAM Conveyancing case handler would remain actively involved and “always be on hand” to provide updates or answer any questions. Unfortunately, this was not the case. From the outset, Chadwick Lawrence provided a very poor level of service, and despite copying my SAM case handler into numerous chasing emails, she stopped responding entirely around four weeks into what became a 12-week transaction. To date, I have not received any further communication from her or anyone else at SAM Conveyancing.

From the beginning, I was clear about the nature of the transaction and mortgage type when obtaining my quote, as well as my desired completion timeline. Despite this, the process took approximately six weeks longer than planned, with little to no proactive communication.

In addition, I was charged several hundred pounds more by Chadwick Lawrence due to the mortgage type—something I had explicitly disclosed to SAM Conveyancing before receiving my initial quote. This lack of transparency was extremely disappointing.

Overall, the service from both SAM Conveyancing and Chadwick Lawrence was unacceptable. I would strongly advise anyone considering either firm to look elsewhere.

We have had a very positive experience using SAM Surveys. From the outset, the team clearly explained the entire process and provided honest, transparent advice on the most suitable level of survey for our property purchase.

Although the report indicated it could take up to five days to be completed, we were pleasantly surprised to receive it the very next day. Communication throughout was excellent, they kept us fully informed when the survey was booked, provided regular updates, and followed up afterwards to ensure we had received all documentation and to address any questions or concerns.

Overall, the service was efficient, professional, and reassuring during what can be a stressful process. I would highly recommend them to anyone in need of surveying or conveyancing services.

Great company, excellent value for a level 3 survey.
It was personal, asked questions and if there was anything I wanted from the survey.

The survey was well formed and detailed.
After care was given.
Would highly recommend

All the people we have dealt with from SAM Conveyancing were extremely helpful, professional, knowledgeable and patient....I asked alot of questions which were responded to quickly. I've used conveyancers before and can't rate the service I received from SAM Conveyancing highly enough. I will certainly recommend and use again.

I used SAM conveyancing for a Level 2 house survey. The process was easy and the survey was undertaken and the report delivered quickly. The report was detailed and was clear and easy to read and helped to identify a couple of areas that were raised with the seller that I would not have known about. Friendly staff and would use again.

Really helpful company. Information given by phone and email and guided us all the way

I needed an anti-fraud certificate for our remortgage and SAM conveyancing was able to sort that for us! I found it difficult to find somewhere that would provide this as a stand alone service without having to do it along with our remortgage. They could also do this service online which saved time and travel expenses.

They were very clear and helpful and it was sorted within a week, I’d definitely recommend SAM conveying to friends who need similar legal services.

Had a really good service, Chris and Amanda assisted, was responded promptly and smoothly. Really happy for the service. Thank you so much.

We recently bought our first home, and SAM Conveyancing were absolutely superb throughout the experience. We were lucky enough to have Ehren helping us through the process who was really attentive and reassuring. He replied quickly to any questions we had, and was a great bridge between us and our solicitors.
When we move in the future I will 100% be using them again due to the 10/10 service we received.

Brilliant support while buying our first home. Ehren was incredibly helpful and informative from start to finish, even after our first purchase fell through. Nothing was ever too much trouble, and we felt supported and confident at every stage.

This is my second time using Sam Conveyancing for a house that I would like to purchase. I have been pleased both time and receive the report quickly with very helpful information. The recent surveyor Harry was very helpful and call me after to go through certain information detailed in the report. I will definitely use this company again.