www.cabreramedina.com/EN Reviews 

10,351
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the reliable and efficient service, highlighting a hassle-free rental process from pick-up to drop-off. Reviewers frequently commend the professional, friendly, and helpful staff. Many appreciate the excellent quality of the cars, often described as new, clean, and well-maintained, along with transparent, all-inclusive pricing offering great value. However, some customers encountered issues with car condition, reporting vehicles with significant dents, missing parts, or being dirty upon collection. A few people also felt that staff could be unhelpful or disinterested, particularly regarding specific requests or car availability, leading to unexpected waiting times.

What people talk about most

Service

Customers consistently note positive experiences with service, often praising the efficiency and ease of... See more

Staff

Reviewers highlight positive aspects of staff, often describing them as polite, friendly, and helpful, which... See more

Product

People report positive experiences with product, often describing cars as clean, modern, and in excellent... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the cars for being brand new,... See more

Price

Clients share positive opinions on price, frequently highlighting competitive rates and the absence of hidden... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Camera Medina are (perhaps) the original canary islands hire firm. Been in business ages. Their relaxed yet professional approach is refreshing. Their price is all in (no extras/fees at the desk). Sta... See more

Rated 5 out of 5 stars

I always use Cabrera Medina/Cicar when I visit canarias and can recommend it! Good and reliable service, friendly and helpful staff. Fast car pickup and delivery without hassle. ps. I forgot my wall... See more

Rated 5 out of 5 stars

We always book Cabrera Medina when going to any of the Canaria Isles. Probably not the cheapest but the cars are good and absolutely no hassle. No up selling, charged the price agreed online before ar... See more

Rated 5 out of 5 stars

I have used Cabrera Medina car hire at Lanzarote airport around 6 or 7 times now and have always been delighted with their service. Coming from England and now Ireland I am or should I say was very... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

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No recent history of asking for reviews

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4.7

All reviews

(10,351)

178 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best cars to rent

As every year, our experience with CabreraMedina was excellent. From the moment we picked up the keys until we returned them, everything went smoothly. The car was great, the process was straightforward, and the team is trustworthy and easy to deal with. Highly recommended!

5 October 2025
Unprompted review
Rated 5 out of 5 stars

We have used this company on nine occasions now

We have used this company on nine occasions now and find them extremely reliable. We book online which is so easy to do, we have created an account with them so all the details they require from us are stored and we don't have to keep repeating them. Then we arrange for the car to be delivered to our hotel on the date and time we require it and just return the keys to our hotel reception at the end of our lease. You don't have to pay anything until you pick the keys up from the representative and everything is covered fully comprehensive apart from if you were to go off roading in the vehicle.The staff are always there on time and will call you if there is any problem. They will also provide you with child car seats/booster seats at no extra charge.

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

This company is great , unlike the big international car hire companies there are no hidden charges , the cars are clean and well maintained and the staff very efficient , I wouldn’t use anyone else in Lanzarote

28 September 2025
Unprompted review
Rated 5 out of 5 stars

Best price

Best price, easy pickup and drop off experience, very new and clean car, no hidden extras in price, highly recommended!

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service once again

Great service once again, we have used Cabrera Medina for over 10 yrs now.
Only issue I have now is it’s a lot more difficult returning the car due to lack of space in the car park. Absolute atrocious if it’s very busy.

27 September 2025
Unprompted review
Rated 5 out of 5 stars

Great Sercice

Really easy to book, car was delivered and collected from our apartment, which was super convenient. We loved the car, it was brand new and very high spec and great value for money.
We felt very spoilt. Overall great service. Not our first time and it won't be our last, we wouldn't use anyone else for car hire in Lanzo.

21 September 2025
Unprompted review
Rated 5 out of 5 stars

So easy to deal with

So easy to deal with, super quick pick up at the airport, and they collected the car from our hotel at the end. No hard sell to get you to take out extra insurance or anything.

14 September 2025
Unprompted review
Rated 5 out of 5 stars

Warm welcome when we arrived at…

Warm welcome when we arrived at Lanzarote airport. Quick and easy transaction, car not parked in the space we expected but gentleman in office helped straight away. Easy return with fabulous staff on hand to help. Very pleased.

9 September 2025
Unprompted review
Rated 5 out of 5 stars

Won't use any other company

We have been visiting Lanzarote a couple of times a year since 2021 and we have always used Cabrera Medina. Fantastic service. Even when we've had difficulties nothing was ever too much trouble and someone is always there to help.
Reserve online, at the price quoted for the vehicle. I have sometimes gone back online to see prices and have found an equivalent for less cost. Its easy to amend your bookings. You may not get exactly the vehicle reserved but it will be an equivalent. The cars are always really good quality and pretty clean and tidy. Refil what fuel you use us all that is asked.
Pay upon collection.
We won't use anyone else!

7 September 2025
Unprompted review
Rated 5 out of 5 stars

Perfect car rental

Booking on the website in 5 minutes.
We arrived around 11:30pm, desk still open.
We received the key after 5 minutes (driver licence copy, contract signature etc).
The car was really clean, in good condition, full of gas.
The return take 10 secondes. We gave the key and adios.
Cabera Medina is a really good car rental agency.

13 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Everything went smoothly as per our ageeement.
The Lady we dealt with in Playa was excellent and very friendly whilst the same time was very professional

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Easy to collect, everything explained clearly and no hidden costs. Can was very clean and well maintained.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Car hire

We have used this company many times over the years and we have always had great service and the car's have always been spotlessly clean

16 August 2025
Unprompted review

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