www.cabreramedina.com/EN Reviews 

10,351
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the reliable and efficient service, highlighting a hassle-free rental process from pick-up to drop-off. Reviewers frequently commend the professional, friendly, and helpful staff. Many appreciate the excellent quality of the cars, often described as new, clean, and well-maintained, along with transparent, all-inclusive pricing offering great value. However, some customers encountered issues with car condition, reporting vehicles with significant dents, missing parts, or being dirty upon collection. A few people also felt that staff could be unhelpful or disinterested, particularly regarding specific requests or car availability, leading to unexpected waiting times.

What people talk about most

Service

Customers consistently note positive experiences with service, often praising the efficiency and ease of... See more

Staff

Reviewers highlight positive aspects of staff, often describing them as polite, friendly, and helpful, which... See more

Product

People report positive experiences with product, often describing cars as clean, modern, and in excellent... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the cars for being brand new,... See more

Price

Clients share positive opinions on price, frequently highlighting competitive rates and the absence of hidden... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Camera Medina are (perhaps) the original canary islands hire firm. Been in business ages. Their relaxed yet professional approach is refreshing. Their price is all in (no extras/fees at the desk). Sta... See more

Rated 5 out of 5 stars

I always use Cabrera Medina/Cicar when I visit canarias and can recommend it! Good and reliable service, friendly and helpful staff. Fast car pickup and delivery without hassle. ps. I forgot my wall... See more

Rated 5 out of 5 stars

We always book Cabrera Medina when going to any of the Canaria Isles. Probably not the cheapest but the cars are good and absolutely no hassle. No up selling, charged the price agreed online before ar... See more

Rated 5 out of 5 stars

I have used Cabrera Medina car hire at Lanzarote airport around 6 or 7 times now and have always been delighted with their service. Coming from England and now Ireland I am or should I say was very... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

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No recent history of asking for reviews

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4.7

All reviews

(10,351)

178 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Disappointed of…

Have used this company for a number of years and would of always recommended them, however on our arrival this year the reservation we had made months before had disappeared while we were in the air !! They had no booking for us even though it was in our account just before we boarded the plane from the uk. So no car until the next day at a considerably higher price than we had booked for just make sure you have a confirmation email and have a screenshot or printed copy of your booking.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Super Experience

This has got to be the easiest car hire I’ve ever done. All booked online weeks before our holiday and clear communications from then on.
Our car was delivered to our hotel by a very helpful representative who told us what was expected when the car was returned and we didn’t even have to take it back, they came and collected it from our hotel reception.
Would definitely use these guys again and would recommend to anyone

14 August 2025
Unprompted review
Rated 5 out of 5 stars

This company has always looked after me…

This company has always looked after me even when I’ve made mistakes on bookings or if a car is not working properly, they have found solutions promptly and with no fuss , always leaning on what’s best for their client than what’s best for them

15 August 2025
Unprompted review
Rated 4 out of 5 stars

Car Hire

Hired a car for the day in Lanzarote for the first time, booked online strolled down to the local office a few questions, paid, and out the door with a the car all ready. Dropped the keys off back at the airport upon return, couldn’t have been more easier would definitely use again.

9 August 2025
Unprompted review
Rated 5 out of 5 stars

First Class Service

The key pick up and vehicle collection process is first class, returning the vehicle is so simple.
The car was fully fuelled and in good condition.

26 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent all round service

Long-standing customer. The experience in Lanzarote airport is always smooth and easy. Very clear pricing structure with no hidden extras (damage/ tyres/ windscreen etc.). Car in excellent condition and as expected. Drop-off super easy.

13 July 2025
Unprompted review
Rated 5 out of 5 stars

Reputable company

We always use this reputable company. Good value for money. Clean cars and delivered to and collected from your accommodation. Just hand the keys in at reception. Never had many problems but when we did last year the car was replaced immediately.

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company. 5 stars

Excellent company. The car was exactly the same model that I booked and was a high end model with cruise control, parking sensors, lane keep assist, reversing camera, apple car play, android auto etc. The pricing was very transparent and included full insurance with no excess. They also don't take any deposit on the credit card. The best company in Lanzorate if you are planning to hire a car.

13 July 2025
Unprompted review
Rated 5 out of 5 stars

Easy car hire, how it should be.

Second time I’ve hired from them in Lanzarote, easy to do, cash or card payment, no hidden extras, all included in price. Reserved online with no upfront payment. Both times we’ve had a fiat 500, iit’s perfect for whizzing around the island and fun. If we were collecting from airport we would go bigger for the suitcase etc…but waiting till we got to resort and then booked ment we didn’t need to get a large car. fuel is cheap, we did over 600km and and it cost us less than 50 euros.
Definitely recommend

30 June 2025
Unprompted review
Rated 3 out of 5 stars

Playa Blanca. When we arrived to collect the car

When we arrived to collect the car , we felt like an inconvenience to the two gentlemen sitting in the office. They were not customer friendly at all. We were passed the key and a map and they pointed over the road and said the car is parked somewhere over there. No handover , nothing. We had to ask about fuel etc

2 July 2025
Unprompted review

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