www.cabreramedina.com/EN Reviews 

10,351
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting easy and efficient pick-up and drop-off processes. The staff are frequently described as friendly, professional, and helpful. Many appreciate the good quality and cleanliness of the cars, along with transparent pricing that includes everything and no hidden fees. However, some customers noted issues with car condition, reporting vehicles not ready, having significant damage, or lacking essential maintenance like sufficient engine oil. A few also felt staff members were unhelpful or disinterested in resolving concerns.

What people talk about most

Service

Users describe positive interactions with service, frequently highlighting the ease and efficiency of pick-up... See more

Staff

Clients share positive opinions on staff, frequently describing them as polite, friendly, and helpful,... See more

Product

People report positive experiences with the product, often praising the cleanliness and newness of the cars... See more

Quality

Customers consistently note positive experiences with quality, often praising the cars as new, spotless, and... See more

Price

Consumers find price to be positive, with many reviewers consistently reporting competitive and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Camera Medina are (perhaps) the original canary islands hire firm. Been in business ages. Their relaxed yet professional approach is refreshing. Their price is all in (no extras/fees at the desk). Sta... See more

Rated 5 out of 5 stars

I always use Cabrera Medina/Cicar when I visit canarias and can recommend it! Good and reliable service, friendly and helpful staff. Fast car pickup and delivery without hassle. ps. I forgot my wall... See more

Rated 5 out of 5 stars

We always book Cabrera Medina when going to any of the Canaria Isles. Probably not the cheapest but the cars are good and absolutely no hassle. No up selling, charged the price agreed online before ar... See more

Rated 5 out of 5 stars

My car rental experience with Cabrera Medina in Lanzarote was excellent. The car was comfortable, modern, economical, in perfect condition, very clean inside and out..the car was delivered near my ho... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.7

All reviews

(10,351)

178 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience with seat ibiza

Car (seat ibiza) was in great condition and delivered as expected. It was perfect for the need and the island roads. The way to return the car was easy as well.
The clerk at the airport was very helpful in finding us a solution when we asked if it was possible to extend the period we initially booked.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

I always book with these guys

I always book with these guys. No messing about. No deposits on card or crazy excesses. Straight forward every time just bring it back with the same amount of fuel as you get it. Always have good nearly brand new cars too.

13 November 2025
Unprompted review
Rated 4 out of 5 stars

We have been using Cabrera Medina

We have been using Cabrera Medina
Only down side this time was they were not open on arrivals, which meant a crazy queue on the other side. Fortunately a lady came out and told anyone with a “Pre booked” to come to the side.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Have used Cabrera for many years and…

Have used Cabrera for many years and have never had a problem with the booking. Never try to upsell insurance because great cover is standard, a rarity in the tourist car hire world! Would recommend them over the big named companies every time

6 November 2025
Unprompted review
Rated 3 out of 5 stars

Poorly maintained car

This was a previous hire a few weeks back. The cars tyres were all coming apart and the tread was pealing away I showed staff they were not interested. I only drove 20km and the clutch pedal stuck to the floor managed to pull it up and get a gear but decided to take it back. Got back at 13.30 it was closed left the car outside and walked back at 16.30 explained the problem they were not interested and told me to email the complaint. I've heard nothing in over 3 weeks. I've hired since with no issues

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Picking up the hire car was fast and…

Picking up the hire car was fast and efficient. The car was in excellent condition and very clean. The staff were polite and friendly. The drop off at the airport at the end on our holiday was the easiest of any hire car company that I have used. I cannot fault the service.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Car Hire Experience with Cabrera Medina ⭐️⭐️⭐️⭐️⭐️

We hired a car through Cabrera Medina and couldn’t be happier with the service. They picked us up directly from our hotel reception and took us to their nearby office to collect the car quick and convenient. At the end of our holiday, they returned to the hotel to collect the car, which made the whole process completely hassle-free.

No deposit or security hold was required, just a straightforward payment for the week at a very reasonable rate. The staff were professional, friendly, and efficient throughout. I highly recommend Cabrera Medina for anyone looking for reliable and stress-free car hire.

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Easy car hire

Have used for past 3 years. Log in to account, select vehicle, duration and arrange delivery to villa at prescribed time. All very easy, with polite and informative handover.
Highly recommended, will use again !

10 October 2025
Unprompted review

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