www.cabreramedina.com/EN Reviews 

10,354
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable rental prices, immaculate cars, and the completely straightforward booking process that includes full comprehensive insurance without hidden fees at the desk. Travelers also deeply appreciate the polite staff members, reliable service, and remarkably smooth airport pick-up and drop-off procedures. However, some people mentioned encountering issues with vehicle maintenance, such as low oil levels, broken parts, or unexpected mechanical problems right upon collection. Additionally, a few customers experienced unhelpful service from desk agents or faced annoying delays when trying to pick up their reserved cars.

What people talk about most

Service

Reviewers highlight positive aspects of service, emphasizing that pick up and drop off are consistently... See more

Staff

Consumers find staff to be exceptionally polite, professional, and helpful. Reviewers frequently highlight... See more

Product

Reviewers mention positive feedback about product, noting that the vehicles are generally clean, modern, and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the vehicles are nearly... See more

Price

Users describe satisfaction with the pricing, highlighting competitive rates and transparent costs. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Camera Medina are (perhaps) the original canary islands hire firm. Been in business ages. Their relaxed yet professional approach is refreshing. Their price is all in (no extras/fees at the desk). Sta... See more

Rated 5 out of 5 stars

I always use Cabrera Medina/Cicar when I visit canarias and can recommend it! Good and reliable service, friendly and helpful staff. Fast car pickup and delivery without hassle. ps. I forgot my wall... See more

Rated 5 out of 5 stars

We always book Cabrera Medina when going to any of the Canaria Isles. Probably not the cheapest but the cars are good and absolutely no hassle. No up selling, charged the price agreed online before ar... See more

Rated 5 out of 5 stars

My car rental experience with Cabrera Medina in Lanzarote was excellent. The car was comfortable, modern, economical, in perfect condition, very clean inside and out..the car was delivered near my ho... See more


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

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4.7

All reviews

(10,354)

181 reviews in the last 12 months

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Rated 4 out of 5 stars

We always use Cabreramedina

We always use Cabreramedina, office is close to where we stay, cars are clean, new and well maintained and given virtually full of petrol so you don’t have to worry about a petrol station being your first stop.
The things that could be improved are being given the car that you have requested … we have yet to receive the one ordered, despite renting from them 10+ times. The other thing is the customer service, they have all missed the training course for that one, and they seem to try and outdo each other for ignoring you the longest.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Very good car

Very good car. Quick and helpful service. When we needed roadside help, arrived in 15mins and fixed the issue.

16 November 2025
Unprompted review
Rated 5 out of 5 stars

Good cars

Good cars, excellent service & airport pickups & drop offs slick. Also no excess on insurance. Would highly recommend in the Canaries

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Dishonest/ false information

I went into the office in Puerto del Carmen this morning to hire a car for a day, only to be informed by the female member of staff that they don't hire for one day but a minimum of 3 days only so I left .
After sometime I returned to the same member of staff and asked her why do they advertise prices for one day car hire if they don't, she replied that it's what they do, I asked as to why are they misleading customers (tourists) about day hire if they don't and I stated that they should update their information displayed if it's true that they don't hire cars for one day, but then she said they do hire for one day but today they don't have a car for one day but they have a car for three days, very confusing or more like she wasn't bothered doing the paperwork for one day and decided to be dishonest.
If this company is dishonest and untrustworthy what else are they dishonest and untrustworthy about especially when it comes to the insurance and what you're insurance cover really cover's ???
Best advice is to avoid this company and look elsewhere.

23 November 2025
Unprompted review
Rated 5 out of 5 stars

GREAT SERVICE

ROUTINE , TROUBLE FREE DELIVERY AND COLLECTION OF HIRE TO AND FROM MY VILLA , NO FUSS, FULL COMPREHENSIVE INSURANCE INCLUDED.

22 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent car hire in the Canary Islands

I have used this company a number of times and always had a good experience. They have a good choice of vehicles available. The website is easy to navigate and easy to make a booking. The pick up at the airport has always been smooth. The vehicle supplied is generally very new and freshly cleaned. There is no CDW so the price you see is the price you pay.
I plan to return to Lanzarote next year and will book again with them

10 November 2025
Unprompted review

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