Box2 Fashion Reviews 

2,110
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,402 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the clothing, noting excellent materials, stylish designs, and durability. Many appreciate the efficient and speedy delivery, with items arriving promptly and well-packaged. The ordering process is easy, and customer service staff are often highlighted as pleasant and helpful. However, some customers also noted that certain items did not meet their expectations regarding material quality, describing fabrics as flimsy or not as expected. Others experienced issues with the cut or sizing of garments, finding them baggy in areas or requiring alterations for a proper fit.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the quality, style, and fit of the... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent and... See more

Delivery service

People report positive experiences with delivery service, consistently noting prompt and efficient... See more

Service

Consumers find service to be positive, with many reviewers consistently praising its efficiency, promptness,... See more

Order

Customers express satisfaction with the ordering process, often describing it as easy and straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Box2 make lovely, well-priced ladies’ clothes in good fabrics in great colours. Box3 respect that, although most women aren’t a perfect shape, good clean flattering lines can be created using good c... See more

Company replied

Rated 5 out of 5 stars

Long time customer, always loving the summer linen dresses. Have several from years past, and am thrilled with the 2 purchased last week. Lettuce green, and fabulous deep pink.!! Box.2 always keep to... See more

Company replied

Rated 5 out of 5 stars

I have been buying clothes from Box 2 for many many years, since they were a tiny Brighton shop. In those days it was almost impossible to find stylish garments in large sizes, and i have been gratefu... See more

Company replied

Rated 5 out of 5 stars

Thank you Box2Fashion. I love to receive your lovely catalogues! They sit on my desk and are very convenient to flick through, any time of the day or night! The whole experience of placing an order... See more

Company replied



Company details

  1. Plus Size Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Women's Clothing Store

About Box2 Fashion

Written by the company

Welcome to Box2

Box2 has always been committed to making beautiful clothes and creating seasonal collections for women size 14 to 32.

Our collections include a fantastic coordinating knitwear range with cardigans, jumpers and ponchos, comfortable and stylish jersey, and of course our bestselling stretch trousers. All exclusively designed by us and expertly made across Europe.

We believe fashion should be fun & easy to care for. In fact, looking good is effortless with Box2. This is why we have been established for over 40 years. Buy now, wear forever.

Please visit our easy-to-use website, where you can browse the full collection. With FREE standard delivery on all orders over £75, FREE returns and our dedicated customer care team, it's easy to create the perfect outfit for any occasion.

Our team is available on 01273 832 956, Monday to Friday, 9am to 5pm, or via our CHAT.

SHOP NOW CONTACT US

Contact info

FREE DELIVERY

Enjoy FREE standard delivery on UK orders over £75.

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(2,110)

1,313 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always a positive shopping experience…

Always a positive shopping experience with Box 2. Well-made clothing, easily ordered and very promptly delivered.

27 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

Rated 5 out of 5 stars

Fabulous new trousers

Fabulous new trousers. I love the wider shape

21 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

So pleased to hear you love our fabulous trousers as much as we do! Thank you so much for awarding us a five-star rating! 🤩

Rated 5 out of 5 stars

A positive experience.

Always a positive shopping experience with Box2. Clothes & accessories are very good quality and delivery is problem free.

26 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

Rated 5 out of 5 stars

Excellent quality material longline…

Excellent quality material longline blouse. Will definitely buy again from this brand.

26 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us💖

Rated 5 out of 5 stars

personal service

being able to speak to a person and have the issue resolved promptly.

26 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your wonderful feedback. We are delighted to hear you enjoy speaking to one of the team. We are here to help, give advice or for a friendly chat. ❤️

Rated 5 out of 5 stars

I love box2

I love box2 . Clothes are good quality and stylish. I have shopped with with them for many years lots of choice and no one is faster for delivery. When I have bought things that are not quite right returns are simple too. Thank you 😊

26 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

Rated 5 out of 5 stars

Your products

Your products. The way I was treated by your staff and value for money.

26 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

Rated 5 out of 5 stars

Easy purchase

Easy purchase. Box2 always have nice variety of clothes.

20 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your lovely feedback 💖

Rated 5 out of 5 stars

Excellent quality at reasonable prices

I love shopping at Box2. They have a good selection of quality clothing at reasonable prices. Delivery service is good.

19 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

Rated 5 out of 5 stars

As always I placed my order by…

As always I placed my order by telephone and the next day it arrived, the whole experience is very easy and I was delighted with my purchase

21 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

Rated 5 out of 5 stars

Great service and fabulous fashion

Great service and fabulous fashion. Thank goodness for Box 2!!!!

22 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

Rated 3 out of 5 stars

Sizing appears to be an issue

Sizing appears to be an issue. Some items are smaller than others especially trousers.

22 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Hi Tina, we are happy to chat with you on the phone to help with sizing, 01273 832956. Regards, Nicky

Rated 5 out of 5 stars

Box 2 does it again

Box 2 does it again! Ordered 1 Helen top and it is such a lovely light floaty material, perfect fit and price that I had to order the matching blue/green one!! Equally beautiful.
Thank You again Everyone.
LinChell.

22 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

Rated 5 out of 5 stars

Great service have used for many years…

Great service have used for many years great quality

22 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave your review and for giving us a 5-star rating. Pleased to hear we have been able to serve well for these many years 💖

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