Box2 Fashion Reviews 

2,149
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,383 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, highlighting superb materials, excellent craftsmanship, and stylish designs that offer a perfect fit across a wide range of sizes. People frequently commend the efficient service, straightforward ordering process, and quick, well-packaged deliveries, often noting the helpful and pleasant staff. This leads to high customer satisfaction and strong loyalty, with many returning for future purchases. However, some customers also noted occasional issues with product quality or cut. A few people mentioned garments being badly cut, having flimsy or coarse material, or not meeting their expectations based on online descriptions.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality of clothing, with... See more

Quality

Customers had positive experiences with quality, consistently praising the excellent and superb quality of... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its efficiency and speed. Many... See more

Order

Consumers find the ordering process to be positive, often describing it as easy and straightforward, whether... See more

Service

People report positive experiences with service, consistently praising its efficiency and promptness.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Box2 make lovely, well-priced ladies’ clothes in good fabrics in great colours. Box3 respect that, although most women aren’t a perfect shape, good clean flattering lines can be created using good c... See more

Company replied

Rated 5 out of 5 stars

Long time customer, always loving the summer linen dresses. Have several from years past, and am thrilled with the 2 purchased last week. Lettuce green, and fabulous deep pink.!! Box.2 always keep to... See more

Company replied

Rated 5 out of 5 stars

I have been buying clothes from Box 2 for many many years, since they were a tiny Brighton shop. In those days it was almost impossible to find stylish garments in large sizes, and i have been gratefu... See more

Company replied

Rated 5 out of 5 stars

Thank you Box2Fashion. I love to receive your lovely catalogues! They sit on my desk and are very convenient to flick through, any time of the day or night! The whole experience of placing an order... See more

Company replied



Company details

  1. Plus Size Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Women's Clothing Store

About Box2 Fashion

Written by the company

Welcome to Box2

Box2 has always been committed to making beautiful clothes and creating seasonal collections for women size 14 to 32.

Our collections include a fantastic coordinating knitwear range with cardigans, jumpers and ponchos, comfortable and stylish jersey, and of course our bestselling stretch trousers. All exclusively designed by us and expertly made across Europe.

We believe fashion should be fun & easy to care for. In fact, looking good is effortless with Box2. This is why we have been established for over 40 years. Buy now, wear forever.

Please visit our easy-to-use website, where you can browse the full collection. With FREE standard delivery on all orders over £75, FREE returns and our dedicated customer care team, it's easy to create the perfect outfit for any occasion.

Our team is available on 01273 832 956, Monday to Friday, 9am to 5pm, or via our CHAT.

SHOP NOW CONTACT US

Contact info

FREE DELIVERY

Enjoy FREE standard delivery on UK orders over £75.

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(2,149)

1,353 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality !!as always

The clothes are always great quality and look exactly as they appear and a great fit

28 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Good quality.

28 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

We are so pleased to hear that you like the quality of our styles and we were able to deliver quickly and efficiently. That is very important to us 💕

Rated 5 out of 5 stars

Great service

Great service, prompt delivery and the returns service is very professional

28 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your lovely feedback 💖

Rated 5 out of 5 stars

Always very happy with my purchases

Always very happy with my purchases. Easy to wear and for is always good. Delivery is very prompt. Great retailer.

27 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

Rated 5 out of 5 stars

I love this company

I love this company. Clothing is exceptionally good quality.Exchange process easy.Communication by telephone is great, very helpful pleasant ladies. Not everyone prefers e mail!! Thankyou Box2.

26 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your wonderful feedback. We are delighted to hear you enjoy speaking to one of the team. We are here to help, give advice or for a friendly chat. 😍

Rated 5 out of 5 stars

Always a positive shopping experience…

Always a positive shopping experience with Box 2. Well-made clothing, easily ordered and very promptly delivered.

27 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

Rated 5 out of 5 stars

Fabulous new trousers

Fabulous new trousers. I love the wider shape

21 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

So pleased to hear you love our fabulous trousers as much as we do! Thank you so much for awarding us a five-star rating! 🤩

Rated 5 out of 5 stars

A positive experience.

Always a positive shopping experience with Box2. Clothes & accessories are very good quality and delivery is problem free.

26 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

Rated 5 out of 5 stars

Excellent quality material longline…

Excellent quality material longline blouse. Will definitely buy again from this brand.

26 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us💖

Rated 5 out of 5 stars

personal service

being able to speak to a person and have the issue resolved promptly.

26 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your wonderful feedback. We are delighted to hear you enjoy speaking to one of the team. We are here to help, give advice or for a friendly chat. ❤️

Rated 5 out of 5 stars

I love box2

I love box2 . Clothes are good quality and stylish. I have shopped with with them for many years lots of choice and no one is faster for delivery. When I have bought things that are not quite right returns are simple too. Thank you 😊

26 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

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