Box2 Fashion Reviews 

2,109
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,402 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the clothing, noting excellent materials, stylish designs, and durability. Many appreciate the efficient and speedy delivery, with items arriving promptly and well-packaged. The ordering process is easy, and customer service staff are often highlighted as pleasant and helpful. However, some customers also noted that certain items did not meet their expectations regarding material quality, describing fabrics as flimsy or not as expected. Others experienced issues with the cut or sizing of garments, finding them baggy in areas or requiring alterations for a proper fit.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the quality, style, and fit of the... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent and... See more

Delivery service

People report positive experiences with delivery service, consistently noting prompt and efficient... See more

Service

Consumers find service to be positive, with many reviewers consistently praising its efficiency, promptness,... See more

Order

Customers express satisfaction with the ordering process, often describing it as easy and straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Box2 make lovely, well-priced ladies’ clothes in good fabrics in great colours. Box3 respect that, although most women aren’t a perfect shape, good clean flattering lines can be created using good c... See more

Company replied

Rated 5 out of 5 stars

Long time customer, always loving the summer linen dresses. Have several from years past, and am thrilled with the 2 purchased last week. Lettuce green, and fabulous deep pink.!! Box.2 always keep to... See more

Company replied

Rated 5 out of 5 stars

I have been buying clothes from Box 2 for many many years, since they were a tiny Brighton shop. In those days it was almost impossible to find stylish garments in large sizes, and i have been gratefu... See more

Company replied

Rated 5 out of 5 stars

Thank you Box2Fashion. I love to receive your lovely catalogues! They sit on my desk and are very convenient to flick through, any time of the day or night! The whole experience of placing an order... See more

Company replied



Company details

  1. Plus Size Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Women's Clothing Store

About Box2 Fashion

Written by the company

Welcome to Box2

Box2 has always been committed to making beautiful clothes and creating seasonal collections for women size 14 to 32.

Our collections include a fantastic coordinating knitwear range with cardigans, jumpers and ponchos, comfortable and stylish jersey, and of course our bestselling stretch trousers. All exclusively designed by us and expertly made across Europe.

We believe fashion should be fun & easy to care for. In fact, looking good is effortless with Box2. This is why we have been established for over 40 years. Buy now, wear forever.

Please visit our easy-to-use website, where you can browse the full collection. With FREE standard delivery on all orders over £75, FREE returns and our dedicated customer care team, it's easy to create the perfect outfit for any occasion.

Our team is available on 01273 832 956, Monday to Friday, 9am to 5pm, or via our CHAT.

SHOP NOW CONTACT US

Contact info

FREE DELIVERY

Enjoy FREE standard delivery on UK orders over £75.

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(2,109)

1,313 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely quality, great service.

I have bought a number of items from Box2 and everything has been consistently high quality. The service is always good with items arriving as expected and packed to ensure they arrive in good shape. Very happy and will continue to order from them.

1 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

Rated 5 out of 5 stars

Brilliant

Brilliant, stylish well made clothes for everyone.
Easy to order and delivered quickly.

29 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

We are so pleased to hear that you like the quality of our styles and we were able to deliver quickly and efficiently. That is very important to us 😍

Rated 5 out of 5 stars

Very efficient service

Very efficient service. Lovely trousers. I ordered another pair.

1 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

🤩 Thank you so much for awarding us a five-star rating!

Rated 5 out of 5 stars

Love there fashions and prompt delivery

Love there fashions and prompt delivery

1 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

We are so pleased to hear that you like the quality of our styles and we were able to deliver quickly and efficiently. That is very important to us ❤️

Rated 5 out of 5 stars

Quality products

Quality products, very good service and helpful on phone.

1 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your wonderful feedback. We are delighted to hear you enjoy speaking to one of the team. We are here to help, give advice or for a friendly chat. 😘

Rated 5 out of 5 stars

Great quality !!as always

The clothes are always great quality and look exactly as they appear and a great fit

28 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Good quality.

28 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

We are so pleased to hear that you like the quality of our styles and we were able to deliver quickly and efficiently. That is very important to us 💕

Rated 5 out of 5 stars

Great service

Great service, prompt delivery and the returns service is very professional

28 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your lovely feedback 💖

Rated 5 out of 5 stars

Always very happy with my purchases

Always very happy with my purchases. Easy to wear and for is always good. Delivery is very prompt. Great retailer.

27 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

Rated 5 out of 5 stars

I love this company

I love this company. Clothing is exceptionally good quality.Exchange process easy.Communication by telephone is great, very helpful pleasant ladies. Not everyone prefers e mail!! Thankyou Box2.

26 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your wonderful feedback. We are delighted to hear you enjoy speaking to one of the team. We are here to help, give advice or for a friendly chat. 😍

Rated 5 out of 5 stars

Always a positive shopping experience…

Always a positive shopping experience with Box 2. Well-made clothing, easily ordered and very promptly delivered.

27 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

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