Box2 Fashion Reviews 1,851

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,449 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting that items are well-made, durable, and maintain their quality even after repeated washing. Many appreciate the accurate sizing and the timeless, ageless style of the clothing, finding them easy to combine and suitable for various occasions. The delivery service is frequently highlighted for its speed and efficiency, with orders often arriving promptly and well-packaged. Reviewers also commend the brilliant and helpful customer service, whether through phone interactions or online. However, some customers have expressed dissatisfaction with recent purchases, noting a decline in product quality, particularly with certain dresses and linen items that were described as flimsy or thin. A few people also mentioned issues with sizing, finding some items to be larger than expected or not true to the description, such as trousers lacking the advertised stretch.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the good quality, perfect fit, and... See more

Quality

Reviewers mention positive feedback about quality. Many customers consistently praise the high quality of... See more

Delivery service

Customers consistently express satisfaction with the delivery service. Many reviewers highlight the quick and... See more

Order

Consumers find order to be positive, consistently praising the ease of the ordering process and the... See more

Service

Clients share positive opinions on service. Customers consistently praise the excellent, friendly, and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been a customer of Box2 for several years I have never needed help with my orders but just recently I had a problem with a blouse /jacket which unfortunately had a fault. When I phoned I could... See more

Company replied

Rated 5 out of 5 stars

I’ve been buying from Box 2 for years and the quality of their clothes has been consistently high throughout. I’ve never sent anything back so I don’t know how they deal with returns. My order has a... See more

Company replied

Rated 5 out of 5 stars

Easy to navigate website, super-fast delivery in paper, not plastic. Items always fit, sizing is really good. Materials are easy on the skin and the clothing is timeless and ageless. Items are very g... See more

Company replied

Rated 5 out of 5 stars

Very pleasant lady answered the phone when I rang to place an order. Prefer the personal touch rather than ordering online! Very prompt delivery and the garment was exactly as described/ pictured in t... See more

Company replied


Company details

  1. Plus Size Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Women's Clothing Store

About Box2 Fashion

Written by the company

Welcome to Box2

Box2 has always been committed to making beautiful clothes and creating seasonal collections for women size 14 to 32.

Our collections include a fantastic coordinating knitwear range with cardigans, jumpers and ponchos, comfortable and stylish jersey, and of course our bestselling stretch trousers. All exclusively designed by us and expertly made across Europe.

We believe fashion should be fun & easy to care for. In fact, looking good is effortless with Box2. This is why we have been established for over 40 years. Buy now, wear forever.

Please visit our easy-to-use website, where you can browse the full collection. With FREE standard delivery on all orders over £75, FREE returns and our dedicated customer care team, it's easy to create the perfect outfit for any occasion.

Our team is available on 01273 832 956, Monday to Friday, 9am to 5pm, or via our CHAT.

SHOP NOW CONTACT US

Contact info

FREE DELIVERY

Enjoy FREE standard delivery on UK orders over £75.

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 3 out of 5 stars

Great company

Great company . Prompt delivery .
Just wish they could show more shorter length trousers (25”) Lovely styles and good quality.

27 April 2026
Rated 4 out of 5 stars

Easy to order

Easy to order, not happy with how to
pay for ordered items though. I had to return both items.Although the quality trousers and jeans is always excellent, whatever the style, they are always too baggy around the thigh and seat.

27 April 2026
Rated 5 out of 5 stars

Fabulous!

I have been a customer for over 20 years and have only ever been delighted by my purchases.
The quality is exceptional. I have some pieces which are years old and still looking fabulous.
The mail order service is brilliant - I live in France and my latest order was with me in just over a week,

29 April 2026
Rated 5 out of 5 stars

Problem free

Clear website and easy navigation of online ordering service. Order to delivery 2 1/2 days - excellent service all round.

27 April 2026
Box2 Fashion logo

Reply from Box2 Fashion

🤩 Thank you so much for awarding us a five-star rating!

Rated 5 out of 5 stars

Good quality

Good quality, easy to order and speedy delivery.

28 April 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your lovely feedback 💖

Rated 5 out of 5 stars

As always all the greats

As always all the greats. Quality, fasion, and service

27 April 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

Rated 5 out of 5 stars

The top I bought is just as described…

The top I bought is just as described on line, the fit is perfect as I’m normally a size 14 but the 14/16 was a good size. Great pattern and soft material.

27 April 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for awarding us a five-star rating! 🤩

Rated 5 out of 5 stars

Good quality

Good quality, stunning styles and colours and fits perfectly.

27 April 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for awarding us a five-star rating! 🤩

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