I have been a customer of Box2 for several years I have never needed help with my orders but just recently I had a problem with a blouse /jacket which unfortunately had a fault. When I phoned I could... See more
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Box2 has always been committed to making beautiful clothes and creating seasonal collections for women size 14 to 32.
Our collections include a fantastic coordinating knitwear range with cardigans, jumpers and ponchos, comfortable and stylish jersey, and of course our bestselling stretch trousers. All exclusively designed by us and expertly made across Europe.
We believe fashion should be fun & easy to care for. In fact, looking good is effortless with Box2. This is why we have been established for over 40 years. Buy now, wear forever.
Please visit our easy-to-use website, where you can browse the full collection. With FREE standard delivery on all orders over £75, FREE returns and our dedicated customer care team, it's easy to create the perfect outfit for any occasion.
Our team is available on 01273 832 956, Monday to Friday, 9am to 5pm, or via our CHAT.
SHOP NOW CONTACT USUnit 10, Stairbridge Court, Stairbridge Lane, RH17 5PA, Bolney, United Kingdom
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Good quality clothes delivered on time and easy returns.
Great company . Prompt delivery .
Just wish they could show more shorter length trousers (25”) Lovely styles and good quality.
Great service with speedy dispatch. Love the trousers & great quality.
Easy to order, not happy with how to
pay for ordered items though. I had to return both items.Although the quality trousers and jeans is always excellent, whatever the style, they are always too baggy around the thigh and seat.
Prompt , efficient service …. Very knowledgeable and helpful ladies .
Great linen 3 pcs 👌👍⭐️⭐️⭐️⭐️⭐️
Excellent clothes and wonderful help over the phone always
Great service quickly delivery company very helpful and easy to use
Very nice top good quality and fit would highly recommend.
I have been a customer for over 20 years and have only ever been delighted by my purchases.
The quality is exceptional. I have some pieces which are years old and still looking fabulous.
The mail order service is brilliant - I live in France and my latest order was with me in just over a week,
Sadly every dress is too short. Used to buy so many dresses from you.
Prompt confirmation of order by Email. Item arrived exactly as I had requested the next day. Excellent service.
Clear website and easy navigation of online ordering service. Order to delivery 2 1/2 days - excellent service all round.

Reply from Box2 Fashion

Reply from Box2 Fashion
Clothes fit and are as advertised, great prices in the sale too, always something a wee bit different from Box 2!

Reply from Box2 Fashion
The top I bought is just as described on line, the fit is perfect as I’m normally a size 14 but the 14/16 was a good size. Great pattern and soft material.

Reply from Box2 Fashion

Reply from Box2 Fashion
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