Box2 Fashion Reviews 

2,106
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,402 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the clothing, noting excellent materials, stylish designs, and durability. Many appreciate the efficient and speedy delivery, with items arriving promptly and well-packaged. The ordering process is easy, and customer service staff are often highlighted as pleasant and helpful. However, some customers also noted that certain items did not meet their expectations regarding material quality, describing fabrics as flimsy or not as expected. Others experienced issues with the cut or sizing of garments, finding them baggy in areas or requiring alterations for a proper fit.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the quality, style, and fit of the... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent and... See more

Delivery service

People report positive experiences with delivery service, consistently noting prompt and efficient... See more

Service

Consumers find service to be positive, with many reviewers consistently praising its efficiency, promptness,... See more

Order

Customers express satisfaction with the ordering process, often describing it as easy and straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Box2 make lovely, well-priced ladies’ clothes in good fabrics in great colours. Box3 respect that, although most women aren’t a perfect shape, good clean flattering lines can be created using good c... See more

Company replied

Rated 5 out of 5 stars

Long time customer, always loving the summer linen dresses. Have several from years past, and am thrilled with the 2 purchased last week. Lettuce green, and fabulous deep pink.!! Box.2 always keep to... See more

Company replied

Rated 5 out of 5 stars

I have been buying clothes from Box 2 for many many years, since they were a tiny Brighton shop. In those days it was almost impossible to find stylish garments in large sizes, and i have been gratefu... See more

Company replied

Rated 5 out of 5 stars

Thank you Box2Fashion. I love to receive your lovely catalogues! They sit on my desk and are very convenient to flick through, any time of the day or night! The whole experience of placing an order... See more

Company replied



Company details

  1. Plus Size Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Women's Clothing Store

About Box2 Fashion

Written by the company

Welcome to Box2

Box2 has always been committed to making beautiful clothes and creating seasonal collections for women size 14 to 32.

Our collections include a fantastic coordinating knitwear range with cardigans, jumpers and ponchos, comfortable and stylish jersey, and of course our bestselling stretch trousers. All exclusively designed by us and expertly made across Europe.

We believe fashion should be fun & easy to care for. In fact, looking good is effortless with Box2. This is why we have been established for over 40 years. Buy now, wear forever.

Please visit our easy-to-use website, where you can browse the full collection. With FREE standard delivery on all orders over £75, FREE returns and our dedicated customer care team, it's easy to create the perfect outfit for any occasion.

Our team is available on 01273 832 956, Monday to Friday, 9am to 5pm, or via our CHAT.

SHOP NOW CONTACT US

Contact info

FREE DELIVERY

Enjoy FREE standard delivery on UK orders over £75.

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(2,106)

1,310 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lengths

As someone who is vertically challenged, good to find products in a good range of lengths. Service is always excellent.

1 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your positive comments, Nicky

Rated 3 out of 5 stars

The colour isn’t quite as it is in the…

The colour isn’t quite as it is in the catalogue. But still good quality.

4 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your feedback. We spend a lot of time matching the colour for the Catalogue and we are sorry that you feel that on this occasion, it didn't. It has been a very popular top and especially in this colour ❤️

Rated 5 out of 5 stars

Fabulous

Fabulous. Great fabric - well made- 100%

4 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you, Nicky.

Rated 5 out of 5 stars

Thank you Box2Fashion

Thank you Box2Fashion. I love to receive your lovely catalogues! They sit on my desk and are very convenient to flick through, any time of the day or night! The whole experience of placing an order is clear and straightforward and delivery is really speedy! Oh yes, not forgetting the lovely quality of your super garments!

4 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Lovely words, thank you! Nicky.

Rated 5 out of 5 stars

Dress was a lovely colour (Orange)…

Dress was a lovely colour (Orange) sizing really good so was able to send larger one back😅😂

Love the Quality of your Dresses and have a few but can now only afford occasional

Service quick as always thank you

3 June 2026
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Reply from Box2 Fashion

Thank you for your comments and enjoy your dress! Nicky.

Rated 5 out of 5 stars

Good price good quality and the article…


Good price good quality and the article matches the garment shown on the website. Fast service and delivery. All purchases from BOX 2 have been good and I have been pleased with them.
The only feed-back for your consideration in terms of improving is the styles and patterns on some of the garments over the last few seasons are a little matronly and have lost their flair and panache

3 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

🤩 Thank you so much for awarding us a five-star rating! We are always looking to update our styles and suppliers but appreciate your feedback

Rated 5 out of 5 stars

Fast delivery

Fast delivery, excellent product as usual.

3 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

We are so pleased to hear that you like the quality of our styles and we were able to deliver quickly and efficiently. That is very important to us. 😍

Rated 5 out of 5 stars

Always a friendly voice at the end of…

Always a friendly voice at the end of the phone which is my preferred way to shop .If I have any queries they are quickly sorted. Great to be able to check re sizing. This company has just be SUCH a GREAT find for me . Well done!’

2 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your wonderful feedback. We are delighted to hear you enjoy speaking to one of the team. We are here to help, give advice or for a friendly chat. ❤️

Rated 4 out of 5 stars

Much of the merchandise is exactly to…

Much of the merchandise is exactly to my taste, and I am extremely pleased with everything I have purchased from Box 2. The quality and styling are excellent, and their trousers are particularly good.

My only criticism is that many of the tops and jumpers tend to be too long for me. It would be wonderful if there were a few more options designed with a shorter fit in mind. Apart from that, I have been delighted with my purchases. They are well made and last a long time.

2 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your lovely feedback. We are happy to help with sizing, lengths etc so please contact us if you have any questions💖

Rated 5 out of 5 stars

A lovely quality shirt and a perfect fit

A lovely shirt and a perfect fit and quality. The delivery was timely. I am thrilled with my purchase and
will certainly recommend.

29 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

🤩 Thank you so much for awarding us a five-star rating!

Rated 5 out of 5 stars

Good selection of clothing the item I…

Good selection of clothing the item I bought was good quality and fitted perfectly and was very comfortable to wear love the colour delivery service was exceptional

29 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

Rated 5 out of 5 stars

Lovely quality, great service.

I have bought a number of items from Box2 and everything has been consistently high quality. The service is always good with items arriving as expected and packed to ensure they arrive in good shape. Very happy and will continue to order from them.

1 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

Rated 5 out of 5 stars

Brilliant

Brilliant, stylish well made clothes for everyone.
Easy to order and delivered quickly.

29 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

We are so pleased to hear that you like the quality of our styles and we were able to deliver quickly and efficiently. That is very important to us 😍

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