Box2 Fashion Reviews 

2,110
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,402 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the clothing, noting excellent materials, stylish designs, and durability. Many appreciate the efficient and speedy delivery, with items arriving promptly and well-packaged. The ordering process is easy, and customer service staff are often highlighted as pleasant and helpful. However, some customers also noted that certain items did not meet their expectations regarding material quality, describing fabrics as flimsy or not as expected. Others experienced issues with the cut or sizing of garments, finding them baggy in areas or requiring alterations for a proper fit.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the quality, style, and fit of the... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent and... See more

Delivery service

People report positive experiences with delivery service, consistently noting prompt and efficient... See more

Service

Consumers find service to be positive, with many reviewers consistently praising its efficiency, promptness,... See more

Order

Customers express satisfaction with the ordering process, often describing it as easy and straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Box2 make lovely, well-priced ladies’ clothes in good fabrics in great colours. Box3 respect that, although most women aren’t a perfect shape, good clean flattering lines can be created using good c... See more

Company replied

Rated 5 out of 5 stars

Long time customer, always loving the summer linen dresses. Have several from years past, and am thrilled with the 2 purchased last week. Lettuce green, and fabulous deep pink.!! Box.2 always keep to... See more

Company replied

Rated 5 out of 5 stars

I have been buying clothes from Box 2 for many many years, since they were a tiny Brighton shop. In those days it was almost impossible to find stylish garments in large sizes, and i have been gratefu... See more

Company replied

Rated 5 out of 5 stars

Thank you Box2Fashion. I love to receive your lovely catalogues! They sit on my desk and are very convenient to flick through, any time of the day or night! The whole experience of placing an order... See more

Company replied



Company details

  1. Plus Size Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Women's Clothing Store

About Box2 Fashion

Written by the company

Welcome to Box2

Box2 has always been committed to making beautiful clothes and creating seasonal collections for women size 14 to 32.

Our collections include a fantastic coordinating knitwear range with cardigans, jumpers and ponchos, comfortable and stylish jersey, and of course our bestselling stretch trousers. All exclusively designed by us and expertly made across Europe.

We believe fashion should be fun & easy to care for. In fact, looking good is effortless with Box2. This is why we have been established for over 40 years. Buy now, wear forever.

Please visit our easy-to-use website, where you can browse the full collection. With FREE standard delivery on all orders over £75, FREE returns and our dedicated customer care team, it's easy to create the perfect outfit for any occasion.

Our team is available on 01273 832 956, Monday to Friday, 9am to 5pm, or via our CHAT.

SHOP NOW CONTACT US

Contact info

FREE DELIVERY

Enjoy FREE standard delivery on UK orders over £75.

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(2,110)

1,314 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely clothes from Box2

Lovely clothes from Box2 - original designs and a good range of sizes. Excellent service and fast delivery. Very pleased with my latest order.

8 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

Rated 5 out of 5 stars

Great value for a good quality top

Great value for a good quality top, bought in the sale £20 down from £60. Arrived in good state in a timely fashion

5 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

🤩 Thank you so much for awarding us a five-star rating!

Rated 5 out of 5 stars

Lovely clothes,easy to wear.

Lovely clothes,easy to wear and a very good company to deal with. I have been buying Robell trousers for years and love them.

5 June 2026
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Reply from Box2 Fashion

So pleased to hear you love the fabulous ROBELL trousers as much as we do! Thank you for awarding us 5* 💕

Rated 5 out of 5 stars

Speedy service needed

Speedy service needed, here bang on time!

8 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

We are so pleased to hear that you like the quality of our styles and we were able to deliver quickly and efficiently. 😘

Rated 3 out of 5 stars

Order process good. Trousers disappointing

ordering and delivery all great. Trousers disappointing as they were long enough for a giraffe!!
Goods returned.

4 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

We are sorry you were disappointed with your trousers but are always happy to help with style and fit 💕

Rated 5 out of 5 stars

Always 5 star service.

Always 5 star help and prompt delivery of many clothes bought from Box2.
Thankyou. Susie Morley

5 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you Susie, glad to be of service! Nicky

Rated 2 out of 5 stars

Sales items

My top was reduced in price less than 24hours after I placed my order. Therefore I paid more for my top which was reduced before I actually received it. So disappointing. I feel undervalued as a loyal customer. My size was still in stock. Feel let down & undervalued.

3 June 2026
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Reply from Box2 Fashion

As I am sure you will appreciate, it is difficult to manage launching sales or offers timewise. If you would like to call us, we can discuss what we can do for you

Rated 5 out of 5 stars

Order arrived very quickly

Order arrived very quickly. Beautiful shirt but unfortunately style didn't suit me. Returned and received refund very quickly too. Excellent service

3 June 2026
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Reply from Box2 Fashion

Thank you for your positive comments, Nicky

Rated 5 out of 5 stars

The service is good

The service is good. The clothes are lovely and good sizes. Thank you

5 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your lovely comments, Nicky

Rated 5 out of 5 stars

Beautiful

Beautiful, comfortable and they fit properly 😍

5 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your great review! Nicky

Rated 5 out of 5 stars

Box2 are simply brilliant!

Box2 make lovely, well-priced ladies’ clothes in good fabrics in great colours. Box3 respect that, although
most women aren’t a perfect shape, good clean flattering lines can be created using good cutting and seaming of fabrics. Box2 don’t try to put the larger woman into the background - they celebrate our curves! Thank you!

1 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Hi Sue, thank you for such a great review! Nicky

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