Box2 Fashion Reviews 

2,109
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,402 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the clothing, noting excellent materials, stylish designs, and durability. Many appreciate the efficient and speedy delivery, with items arriving promptly and well-packaged. The ordering process is easy, and customer service staff are often highlighted as pleasant and helpful. However, some customers also noted that certain items did not meet their expectations regarding material quality, describing fabrics as flimsy or not as expected. Others experienced issues with the cut or sizing of garments, finding them baggy in areas or requiring alterations for a proper fit.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the quality, style, and fit of the... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent and... See more

Delivery service

People report positive experiences with delivery service, consistently noting prompt and efficient... See more

Service

Consumers find service to be positive, with many reviewers consistently praising its efficiency, promptness,... See more

Order

Customers express satisfaction with the ordering process, often describing it as easy and straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Box2 make lovely, well-priced ladies’ clothes in good fabrics in great colours. Box3 respect that, although most women aren’t a perfect shape, good clean flattering lines can be created using good c... See more

Company replied

Rated 5 out of 5 stars

Long time customer, always loving the summer linen dresses. Have several from years past, and am thrilled with the 2 purchased last week. Lettuce green, and fabulous deep pink.!! Box.2 always keep to... See more

Company replied

Rated 5 out of 5 stars

I have been buying clothes from Box 2 for many many years, since they were a tiny Brighton shop. In those days it was almost impossible to find stylish garments in large sizes, and i have been gratefu... See more

Company replied

Rated 5 out of 5 stars

Thank you Box2Fashion. I love to receive your lovely catalogues! They sit on my desk and are very convenient to flick through, any time of the day or night! The whole experience of placing an order... See more

Company replied



Company details

  1. Plus Size Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Women's Clothing Store

About Box2 Fashion

Written by the company

Welcome to Box2

Box2 has always been committed to making beautiful clothes and creating seasonal collections for women size 14 to 32.

Our collections include a fantastic coordinating knitwear range with cardigans, jumpers and ponchos, comfortable and stylish jersey, and of course our bestselling stretch trousers. All exclusively designed by us and expertly made across Europe.

We believe fashion should be fun & easy to care for. In fact, looking good is effortless with Box2. This is why we have been established for over 40 years. Buy now, wear forever.

Please visit our easy-to-use website, where you can browse the full collection. With FREE standard delivery on all orders over £75, FREE returns and our dedicated customer care team, it's easy to create the perfect outfit for any occasion.

Our team is available on 01273 832 956, Monday to Friday, 9am to 5pm, or via our CHAT.

SHOP NOW CONTACT US

Contact info

FREE DELIVERY

Enjoy FREE standard delivery on UK orders over £75.

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(2,109)

1,313 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Love the,dress and pashmina

Love the,dress and pashmina but the label on dress,sewed on really badly hence four stars. One minor point and honestly I'm not being picky, just stating a fact. Not all big ladies have arms like a sumo wrestler. Bit smaller armholes would be great.

15 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

We are so glad you love the Delia dress, it has been very popular. We have suggested to some customers that the dress can be altered from the shoulders which will sort your issue out. 💕

Rated 5 out of 5 stars

Always easy to order and quick delivery…

Always easy to order and quick delivery - everything great quality

15 June 2026
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Reply from Box2 Fashion

We are so pleased to hear that you like the quality of our styles and we were able to deliver quickly and efficiently. That is very important to us. 💕

Rated 5 out of 5 stars

Excellent company. Excellent Clothes.

Easy to order. Very prompt and excellent delivery. The standard of Box2 clothing is very high and always good quality. The customer service is also excellent- I know this from previous experience with this company. I would definitely recommend Box2.

15 June 2026
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Reply from Box2 Fashion

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

Rated 1 out of 5 stars

The Donna dress was rather a…

The Donna dress was rather a disappointment. The garment was badly cut, with sleeves of differing length, a lopsided neckline and the two sides did not match. Maybe one that slipped through quality control? I have always been pleased with previous purchases with quality being a strong point.

15 June 2026
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Reply from Box2 Fashion

Hi. The Donna dress has been hugely popular but it does sound like you may have received a faulty one as the standard of our clothes is not as you have encountered. We are more than happy to help with any queries about standards or concerns that our customers may have.

Rated 1 out of 5 stars

First ever return, such poor quality

For the first time ever I have returned an item. The linen trousers, £60, were such poor quality. I know how linen varies but this was cheap, coarse and had at least 2 black streaks in the weave. Sadly not even worth a quarter of the price. Very disappointed.

15 June 2026
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Reply from Box2 Fashion

We are so sorry that you were disappointed with your trousers. Regarding the black streaks, it does sound like you may have had a faulty pair. If you would like to call us we will be happy to either send a replacement or help you with a return. Following feedback from customers, we offered a lighter linen this year so this may be why it felt different, but we can help if you call.

Rated 5 out of 5 stars

Experience is always great with Box2

Experience is always great with Box2.Always good quality and speedy delivery!

11 June 2026
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Reply from Box2 Fashion

We are so pleased to hear that you like the quality of our styles and we were able to deliver quickly and efficiently. That is very important to us. 💕

Rated 5 out of 5 stars

I am always very happy with everything…

I am always very happy with everything about Box 2! The quality of all the garments I have had have been great and the delivery excellent

10 June 2026
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Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

Rated 5 out of 5 stars

Friendly

Friendly, efficient service. Good quality, flattering, affordable clothes.

5 June 2026
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Reply from Box2 Fashion

Thank you so much for awarding us a five-star rating! 🤩

Rated 5 out of 5 stars

Great company

Great products, easy to order and delivery fast and efficient. Have been buying from Box2 for a number of years and never disappointed. Thank you Box2 Fashion, great company.

8 June 2026
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Reply from Box2 Fashion

Thank you for being such a loyal customer, Nicky

Rated 5 out of 5 stars

Fast delivery love both items

Fast delivery love both items. Fits well great colours Very good value both sale items

8 June 2026
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Reply from Box2 Fashion

I hope you enjoy your purchases, Nicky

Rated 5 out of 5 stars

Excellent boutique

Hello
My name is Aneta and I live in Wales.
I used to buy almost all of my clothes from the boutique called Bakou based in London. Unfortunately the place was closed. I was devastated until I found out about Froxx. Ladies of my stature (size 18/20) are probably familiar with labels such as Grizzas, Pont Neuf, Angel Circle, Noen an similar. They are all available on Froxx website. I just found my new "supplier". Clothes from Froxx are genuine high quality and arriving in record time. All descriptions on the website are very accurate and every size of every label has got measurements attached to help to decide which size would suit me best. Great service and very friendly notes added to each parcel. I regularly receive notifications via email of any new items or discounts. You can also follow the shop on UTube. I love Froxx and I would recommend it to anyone who value quality and excellent service!
P. S. I don't work for Karen Froxx 🤣🤣

10 June 2026
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Reply from Box2 Fashion

Hi Aneta, I'm so pleased you are happy with your purchases, but we are Box 2 in West Sussex, you have probably also bought clothes from Froxx in Kings Langley, we used to be part of the same group. Thank you, Nicky

Rated 5 out of 5 stars

I am really chuffed with my purchase…


I am really chuffed with my purchase from Box2. The top and trousers fit very well and the quality is good as always. Ready for summer now!

10 June 2026
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Reply from Box2 Fashion

I hope you enjoy your purchases! Nicky

Rated 5 out of 5 stars

Lovely clothes from Box2

Lovely clothes from Box2 - original designs and a good range of sizes. Excellent service and fast delivery. Very pleased with my latest order.

8 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

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