Box2 Fashion Reviews 

2,106
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,402 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the clothing, noting excellent materials, stylish designs, and durability. Many appreciate the efficient and speedy delivery, with items arriving promptly and well-packaged. The ordering process is easy, and customer service staff are often highlighted as pleasant and helpful. However, some customers also noted that certain items did not meet their expectations regarding material quality, describing fabrics as flimsy or not as expected. Others experienced issues with the cut or sizing of garments, finding them baggy in areas or requiring alterations for a proper fit.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the quality, style, and fit of the... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent and... See more

Delivery service

People report positive experiences with delivery service, consistently noting prompt and efficient... See more

Service

Consumers find service to be positive, with many reviewers consistently praising its efficiency, promptness,... See more

Order

Customers express satisfaction with the ordering process, often describing it as easy and straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Box2 make lovely, well-priced ladies’ clothes in good fabrics in great colours. Box3 respect that, although most women aren’t a perfect shape, good clean flattering lines can be created using good c... See more

Company replied

Rated 5 out of 5 stars

Long time customer, always loving the summer linen dresses. Have several from years past, and am thrilled with the 2 purchased last week. Lettuce green, and fabulous deep pink.!! Box.2 always keep to... See more

Company replied

Rated 5 out of 5 stars

I have been buying clothes from Box 2 for many many years, since they were a tiny Brighton shop. In those days it was almost impossible to find stylish garments in large sizes, and i have been gratefu... See more

Company replied

Rated 5 out of 5 stars

Thank you Box2Fashion. I love to receive your lovely catalogues! They sit on my desk and are very convenient to flick through, any time of the day or night! The whole experience of placing an order... See more

Company replied



Company details

  1. Plus Size Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Women's Clothing Store

About Box2 Fashion

Written by the company

Welcome to Box2

Box2 has always been committed to making beautiful clothes and creating seasonal collections for women size 14 to 32.

Our collections include a fantastic coordinating knitwear range with cardigans, jumpers and ponchos, comfortable and stylish jersey, and of course our bestselling stretch trousers. All exclusively designed by us and expertly made across Europe.

We believe fashion should be fun & easy to care for. In fact, looking good is effortless with Box2. This is why we have been established for over 40 years. Buy now, wear forever.

Please visit our easy-to-use website, where you can browse the full collection. With FREE standard delivery on all orders over £75, FREE returns and our dedicated customer care team, it's easy to create the perfect outfit for any occasion.

Our team is available on 01273 832 956, Monday to Friday, 9am to 5pm, or via our CHAT.

SHOP NOW CONTACT US

Contact info

FREE DELIVERY

Enjoy FREE standard delivery on UK orders over £75.

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(2,106)

1,309 reviews in the last 12 months

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Rated 4 out of 5 stars

Very easy ordering and fairly quick…

Very easy ordering and fairly quick delivery but no notification between ordering and delivery. It was lucky we were at home.
Garment is fine but not especially well cut. Very baggy around armholes and quite low cut which was not evident in the initial on line description.

17 June 2026
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Reply from Box2 Fashion

Hi, I am sorry you didn't receive enough information regarding your delivery, we send an order confirmation, then a dispatch email which has a tracking number which you can use to check delivery, this is how Royal Mail work with us. Hopefully an upgrade will come soon.
As for the dress, I am wearing it in the picture and I found the fit under the arms to be perfect, it is very difficult to get an exact fit for all shapes and sizes, that is why we use elasticated armholes in our linen vest which we design ourselves. Nicky

Rated 2 out of 5 stars

A little disappointed

I have been using box 2for something like 40 years. So you can see I rate the cpany. The service is superb Maggie and Ingrid ho beyond the normal. On this occasion I was very disappointed the trousers were not as the picture showed and I am almost same height as the picture. The tops were also not as I thought, the linen mix looked awful
I have sent all the items back, but this not an overall reflection of this company. I have many pieces that are superb
The quality is usually superb

17 June 2026
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Reply from Box2 Fashion

Hi Lynda, I am sorry your were not happy this time, The River trousers are 28" long inside leg and on Katie they graze her ankle, she is 5ft 9" as stated, were they too short or long? The mixed linen sells very well for us for ladies who dislike (not me!) the 100% linen, hopefully we will be better next time. Thank you for your continued support over the years. Nicky

Rated 5 out of 5 stars

Excellence in practice!

Efficient, receptive, nice fabrics, prompt service and easy returns. My only regret with this company is when they stopped selling the fabulous crepe trousers and vests they used to do, I bought loads and they were simple and classy.

16 June 2026
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Reply from Box2 Fashion

Hi Marian, thank you for your lovely comments, sadly the lovely Dutch crepe tops and trousers just became so expensive, our customers stopped buying them, also they lasted far too long! I still have all mine. Best wishes
NIcky

Rated 5 out of 5 stars

I have been a loyal customer of BOX 2…

I have been a loyal customer of BOX 2 for 30 years plus. I love the availability of larger sizes in natural fabrics, especially the linen. The designs are stylish & classy. Postage prompt, no quibble returns.

15 June 2026
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Reply from Box2 Fashion

Thank you Danielle, lovely comments, much appreciated. Nicky

Rated 5 out of 5 stars

Lovely easy iron linen!

Items arrived promptly and were up to the quality I've come to expect.
Despite the three items I bought being linen they all ironed beautifully without the use if too much steam! A major bonus with the temperature outside being 35°c

15 June 2026
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Reply from Box2 Fashion

Thank you for such lovely comments, I too am head to toe in 100% linen since last week! Best wishes Nicky

Rated 5 out of 5 stars

Human contact!

19 June 2026
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Reply from Box2 Fashion

We do try and speak to our customers, not everyone loves to only be online! At least now I get the weekend off, unlike when I had the shops! Thank you Nicky

Rated 5 out of 5 stars

Two really nice lightweight tops

Two really nice lightweight tops, one pale pink and the other cornflower blue - a perfect fit and just right for this hot weather. Very swift delivery and very nicely packaged.

18 June 2026
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Reply from Box2 Fashion

Thank you Marilyn, enjoy your tops, Nicky

Rated 5 out of 5 stars

Quality

Quality, great fit and communications excellent

17 June 2026
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Reply from Box2 Fashion

Thank you for your lovely review, much appreciated, Nicky

Rated 5 out of 5 stars

Trendy OAP

Always love your tops and your white trousers. I have to wait for your special offers though… I’m a trendy OAP 😂😅💕

17 June 2026
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Reply from Box2 Fashion

Thank you, enjoy wearing your lovely tops! Nicky

Rated 4 out of 5 stars

Linen dress

The dresses arrived promptly as expected. I find that the packing was not so good and the dresses were very badly creased when the arrived. I note that the fabric is not of the same quality as previous linen dresses ive bought from box2. Also the finish was quite poor and the seams were not well finished.

16 June 2026
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Reply from Box2 Fashion

Thank you for your feedback and we are sorry to hear that you are disappointed with your dresses. It is very difficult to avoid creasing with Linen and Crepe when packed, however, we are very happy to help with any concerns and help if you need us.

Rated 5 out of 5 stars

Love these trousers

Love these trousers! So comfortable and look lovely. Service and delivery nice and quick so arrived in plenty of time. Would order again.

15 June 2026
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Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

Rated 4 out of 5 stars

Love the,dress and pashmina

Love the,dress and pashmina but the label on dress,sewed on really badly hence four stars. One minor point and honestly I'm not being picky, just stating a fact. Not all big ladies have arms like a sumo wrestler. Bit smaller armholes would be great.

15 June 2026
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Reply from Box2 Fashion

We are so glad you love the Delia dress, it has been very popular. We have suggested to some customers that the dress can be altered from the shoulders which will sort your issue out. 💕

Rated 5 out of 5 stars

Always easy to order and quick delivery…

Always easy to order and quick delivery - everything great quality

15 June 2026
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Reply from Box2 Fashion

We are so pleased to hear that you like the quality of our styles and we were able to deliver quickly and efficiently. That is very important to us. 💕

Rated 5 out of 5 stars

Excellent company. Excellent Clothes.

Easy to order. Very prompt and excellent delivery. The standard of Box2 clothing is very high and always good quality. The customer service is also excellent- I know this from previous experience with this company. I would definitely recommend Box2.

15 June 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

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