Box2 Fashion Reviews 

2,106
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,402 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the clothing, noting excellent materials, stylish designs, and durability. Many appreciate the efficient and speedy delivery, with items arriving promptly and well-packaged. The ordering process is easy, and customer service staff are often highlighted as pleasant and helpful. However, some customers also noted that certain items did not meet their expectations regarding material quality, describing fabrics as flimsy or not as expected. Others experienced issues with the cut or sizing of garments, finding them baggy in areas or requiring alterations for a proper fit.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the quality, style, and fit of the... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent and... See more

Delivery service

People report positive experiences with delivery service, consistently noting prompt and efficient... See more

Service

Consumers find service to be positive, with many reviewers consistently praising its efficiency, promptness,... See more

Order

Customers express satisfaction with the ordering process, often describing it as easy and straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Box2 make lovely, well-priced ladies’ clothes in good fabrics in great colours. Box3 respect that, although most women aren’t a perfect shape, good clean flattering lines can be created using good c... See more

Company replied

Rated 5 out of 5 stars

Long time customer, always loving the summer linen dresses. Have several from years past, and am thrilled with the 2 purchased last week. Lettuce green, and fabulous deep pink.!! Box.2 always keep to... See more

Company replied

Rated 5 out of 5 stars

I have been buying clothes from Box 2 for many many years, since they were a tiny Brighton shop. In those days it was almost impossible to find stylish garments in large sizes, and i have been gratefu... See more

Company replied

Rated 5 out of 5 stars

Thank you Box2Fashion. I love to receive your lovely catalogues! They sit on my desk and are very convenient to flick through, any time of the day or night! The whole experience of placing an order... See more

Company replied



Company details

  1. Plus Size Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Women's Clothing Store

About Box2 Fashion

Written by the company

Welcome to Box2

Box2 has always been committed to making beautiful clothes and creating seasonal collections for women size 14 to 32.

Our collections include a fantastic coordinating knitwear range with cardigans, jumpers and ponchos, comfortable and stylish jersey, and of course our bestselling stretch trousers. All exclusively designed by us and expertly made across Europe.

We believe fashion should be fun & easy to care for. In fact, looking good is effortless with Box2. This is why we have been established for over 40 years. Buy now, wear forever.

Please visit our easy-to-use website, where you can browse the full collection. With FREE standard delivery on all orders over £75, FREE returns and our dedicated customer care team, it's easy to create the perfect outfit for any occasion.

Our team is available on 01273 832 956, Monday to Friday, 9am to 5pm, or via our CHAT.

SHOP NOW CONTACT US

Contact info

FREE DELIVERY

Enjoy FREE standard delivery on UK orders over £75.

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(2,106)

1,309 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Phone call was easy and quick

Phone call was easy and quick
Very chatty and pleasant and helpfull lady
Great clothes just what I needed

26 June 2026
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Reply from Box2 Fashion

Thank you for your wonderful feedback. We are delighted to hear you enjoy speaking to one of the team. We are here to help, give advice or for a friendly chat. 💕

Rated 5 out of 5 stars

Great

At last a designer who realises that inc darts in shirts makes them fit well .
Thank you

22 June 2026
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Reply from Box2 Fashion

Thank you for your lovely feedback 💖

Rated 5 out of 5 stars

Great service and lovely clothes…

The clothes arrived when expected and are, as ever, well made and of super quality. They fit well and the blue linen dress is a lovely shade

25 June 2026
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Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

Rated 5 out of 5 stars

Box2 deserves a pat on the back!!!!

Box2 offers its customers the assurance that all items we buy are of good quality and are a fair price.
The styles are lovely and also easy to wear.
Yours,
SARA Cathro

24 June 2026
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Reply from Box2 Fashion

Thank you so much for your incredibly kind words Sara and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

Rated 5 out of 5 stars

Return to Box2. I have been a past customer of Box2 and…

I have been a past customer of Box2 and I love the style of clothes, and the service they provide. The problem I have is that I am 5’3” and a full apple shape, so often the garments did not suit me, making me look short and wide. I have just returned to Box2 as I wanted to try again, on seeing the new designs, and a quality you can rely on. I was pleased to find the customer care is still of a high standard, and with the help and advice of a team member was able to get the right size/fit of a trouser to suit my shape. They will need a small alteration, but at last I have a smart pair of trousers, and a fabulous hat. Hoping a top will soon follow! I would not hesitate to recommend Box2.

23 June 2026
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Reply from Box2 Fashion

It is lovely to have you back! We are always happy to help with fit and styling advice. The Rosaria Trousers have been very popular and look great with the Tobago hat! ❤️

Rated 5 out of 5 stars

All of my order fitted really well and…

All of my order fitted really well and am really pleased with the quality of the items. Delivery was quick and packaging good. Will be ordering more soon.

24 June 2026
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Reply from Box2 Fashion

We are so pleased to hear that you like the quality of our styles and we were able to deliver quickly and efficiently. That is very important to us 😍

Rated 5 out of 5 stars

Great trousers have bought many pairs…

Great trousers have bought many pairs in various colours over the years.
Easy to order right size and length with quick delivery

24 June 2026
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Reply from Box2 Fashion

Thank you Anna, we are working really hard on our trouser range, lots of lovely ones to come .... Best wishes, Nicky

Rated 5 out of 5 stars

Great clothes

Great clothes - delivered earlier than I was expecting

23 June 2026
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Reply from Box2 Fashion

Thank you for your positive review, Royal Mail does a good job for us! Nicky

Rated 5 out of 5 stars

Great quality clothing.

Received my lovely terracotta sweater and am very pleased with it. I have been a customer for a number of years and have always been happy with my purchases. Great quality clothing and stylish.
Highly recommended.

23 June 2026
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Reply from Box2 Fashion

Enjoy wearing your lovely jumper! Nicky

Rated 3 out of 5 stars

Too tight across the shoulders

The tops arrived quickly but I was very disappointed with the quality and the fit of them.Usually this size from Box 2 fits me well but this time the tops were tight across the shoulders and arms.

23 June 2026
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Reply from Box2 Fashion

Hi Joyce, I am sorry that the Tindra tops were too tight on the shoulder, I have just replied to another client who said our tops are too wide on the shoulder! This proves it is so difficult to make clothes to fit all shapes and sizes, as you have had many orders from us, thank you, hopefully this is just one style which didn't suit. Regards Nicky

Rated 5 out of 5 stars

I have been buying clothes from Box 2…

I have been buying clothes from Box 2 for many many years, since they were a tiny Brighton shop. In those days it was almost impossible to find stylish garments in large sizes, and i have been grateful to Nikki for many years. Terrific choice, good fabrics and styles, efficient service - sometimes the colours just aren’t’me’ but there’s always something excellent . Can’t fault them ! Thank you Nikki 👏

23 June 2026
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Reply from Box2 Fashion

Thank you Anne for such lovely comments, it's been a long journey with many changes, but still here and loving my job! Nicky x

Rated 3 out of 5 stars

The outfit was not a good fit at all -and scratchy

The outfit was not a good fit at all and the fabric almost felt scratchy on my skin - very unusual for Box 2 clothes - I have always been very pleased with all the clothing I have bought over the years - I cannot remember sending any item back.

22 June 2026
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Reply from Box2 Fashion

Hi Ruth, I am sorry you didn't like the fabric of the two piece set, I wore that on the shoot and I loved the slightly heavier feel of the Viscose, I appreciate that we are all different, maybe 100% linen would be better next time? Best wishes
Nicky

Rated 5 out of 5 stars

Loved the dresses

Loved the dresses, lovely colours and cool summer dresses,

22 June 2026
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Reply from Box2 Fashion

Just what we need at the moment, nothing like a dress in the heat, I am wearing the Sigrid by Ciso dress today and it's just perfect in my hot office! Nicky

Rated 5 out of 5 stars

Great Website

Easy to navigate website. Well laid out and easy to order. Delivery is quick and easy and garments always packed well.
Always a pleasure to order from this website. Nice selection of clothes also available in plus sizes. Thank you.

22 June 2026
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Reply from Box2 Fashion

Our pleasure, I hope you continue to find lovely clothes in the months to come! Best wishes, Nicky

Rated 5 out of 5 stars

Fast

Fast, quality fabrics, & style that lasts, have continued to buy various items over the years

22 June 2026
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Reply from Box2 Fashion

Thank you for your lovely comments, best wishes, Nicky

Rated 5 out of 5 stars

Quick delivery

Quick delivery, and refunded part of my order, very quickly.

19 June 2026
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Reply from Box2 Fashion

Our pleasure, enjoy your purchases, best wishes, Nicky

Rated 5 out of 5 stars

Delighted

Delighted

I have been really pleased with everything I have bought from Box2 and I have been purchasing from your company for approx 15 - 20 years. Quality and design perfect for every occasion. Thank you, Diane P

19 June 2026
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Reply from Box2 Fashion

Hi Diane, Thank you for your loyalty over the years, I hope you continue to enjoy our clothes for years to come! Best wishes, Nicky

Rated 4 out of 5 stars

Products are good

Products are good, thank you for flared garments, I have had to take up the sleeves on the navy top. I would like to make a plea for large ladies who are also petite! Short, short arms, normal shoulders. Thank you

19 June 2026
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Reply from Box2 Fashion

Hi Felicity, thank you for your review. We do try to offer shorter tops but they don't seem very popular! However we always offer an A line silhouette as we realise shoulders don't grow with size! Plus our best selling sleeve length is 3/4, it's difficult to get it all spot on but we do try. Nicky

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