Box2 Fashion Reviews 1,934

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,424 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting that items are well-made, durable, and maintain their appearance over time. Many appreciate the timeless style and good fit of the clothing, often finding them easy to combine and suitable for various occasions. The ordering process is frequently described as easy, with prompt and well-packaged deliveries. Reviewers also highlight the excellent customer service, noting helpful and friendly interactions. However, some customers also noted occasional issues with product quality, describing some recent purchases as having thinner fabric or not meeting previous standards. A few other people also felt that sizing could be inconsistent, with some items being larger or smaller than expected, and some found certain styles to be too long or not as described.

What people talk about most

Product

Consumers find product to be positive, consistently praising the quality, style, and fit of the clothing,... See more

Quality

People report positive experiences with quality, consistently praising the top-notch finish, excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Order

Reviewers mention positive feedback about order, highlighting the ease of the ordering process and the quick... See more

Service

Clients share positive opinions on service, consistently describing it as excellent, great, and brilliant.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If I can be really honest it’s a real pleasure to buy from Box 2, I like to find clothes that I can put together to make a beautiful outfit. I bought white trousers and a navy top only to see a pictu... See more

Company replied

Rated 5 out of 5 stars

Happy customer as always. Well packaged, fab sale, quality goods for presents at the most wonderful prices. Every time I've gifted a Box 2 item they've been incredibly well received by family and fr... See more

Company replied

Rated 5 out of 5 stars

I have been a customer of Box2 for several years I have never needed help with my orders but just recently I had a problem with a blouse /jacket which unfortunately had a fault. When I phoned I could... See more

Company replied

Rated 5 out of 5 stars

I have been a long standing customer at box 2, and brought many outfits over the years, l love the styles, fabric and the quality, the clothes are timeless, which your have for yesrs My favourite g... See more


Company details

  1. Plus Size Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store
  4. Women's Clothing Store

About Box2 Fashion

Written by the company

Welcome to Box2

Box2 has always been committed to making beautiful clothes and creating seasonal collections for women size 14 to 32.

Our collections include a fantastic coordinating knitwear range with cardigans, jumpers and ponchos, comfortable and stylish jersey, and of course our bestselling stretch trousers. All exclusively designed by us and expertly made across Europe.

We believe fashion should be fun & easy to care for. In fact, looking good is effortless with Box2. This is why we have been established for over 40 years. Buy now, wear forever.

Please visit our easy-to-use website, where you can browse the full collection. With FREE standard delivery on all orders over £75, FREE returns and our dedicated customer care team, it's easy to create the perfect outfit for any occasion.

Our team is available on 01273 832 956, Monday to Friday, 9am to 5pm, or via our CHAT.

SHOP NOW CONTACT US

Contact info

FREE DELIVERY

Enjoy FREE standard delivery on UK orders over £75.

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I ordered an item

I ordered an item, it was delivered very quickly and was the quality that was advertised and made well Thankyou Annie Pasteau

20 May 2026
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Reply from Box2 Fashion

Thank you for your lovely feedback 💖

Rated 5 out of 5 stars

All good

All good. Good fit, fast delivery. Very happy.

19 May 2026
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Reply from Box2 Fashion

Thank you so much for awarding us a five-star rating! 🤩

Rated 5 out of 5 stars

Telephoned very helpful lady who…

Telephoned very helpful lady who recommended linen trousers in white- navy and black - arrived within two days and are perfect - lovely to get a little personal help thank you

19 May 2026
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Reply from Box2 Fashion

Thank you for your wonderful feedback. We are delighted to hear you enjoy speaking to one of the team. We are here to help, give advice or for a friendly chat. ❤️

Rated 5 out of 5 stars

RECENTLY I BOUGHT SEVERAL ITEMS AND AM…

RECENTLY I BOUGHT SEVERAL ITEMS AND AM HAPPY WITH THE ONES I HAVE WORN.
THE CASANDRA CARDIGAN IS LOVELY. A GOOD KNIT. YOU CAN ALSO USE IT AS A JACKET. I LIKE THE LENGHT AA ANYTHING SHORTER THAN 30 INCHES IS TO SHORT FOR ME. IXWOULD LOVEXIT IF MORE ITEMS WERE LONGER. ON THE WHOLE I HAVE ALWAYS BEEN SATISFIED WITH WHAT I BOUGHT. LOVELY COLOURS, GOOD MATERIAL.

19 May 2026
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Reply from Box2 Fashion

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

Rated 5 out of 5 stars

A good company with exciting rangesPurchasing is easy but returns are…

Purchasing is easy but returns are quick and painless if needed. Items are good quality and their Robell trousers are a staple in my wardrobe. Their selection always makes for an interesting and bright experience. Elegant but playful,well fitting and smart. A good company to deal with.

18 May 2026
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Reply from Box2 Fashion

So pleased to hear you love the fabulous ROBELL trousers as much as we do! Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

Rated 5 out of 5 stars

Quality products

My latest dress from Box2 is a good fit and made from good quality fabric.

18 May 2026
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Reply from Box2 Fashion

Thank you so much for awarding us a five-star rating! 🤩

Rated 5 out of 5 stars

Always brilliant

Always brilliant. Larger sizes always available and fit well.

15 May 2026
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Reply from Box2 Fashion

🤩 Thank you so much for awarding us a five-star rating!

Rated 5 out of 5 stars

Really speedy delivery.

Really speedy delivery.

18 May 2026
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Reply from Box2 Fashion

We are so pleased to hear that you like the quality of our styles and we were able to deliver quickly and efficiently. That is very important to us 💕

Rated 5 out of 5 stars

Always good quality clothes.

Always a pleasure to buy from Box 2. Good selection of garments, very easy to order and delivery very quick. Excellent, thanks.

18 May 2026
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Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us 💖

Rated 5 out of 5 stars

Good quality

Good quality, colours. Arrived in time, good package

11 May 2026
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Reply from Box2 Fashion

We are so pleased to hear that you like the quality of our styles and we were able to deliver quickly and efficiently. 😍

Rated 5 out of 5 stars

First class company,very pleasant and…

First class company,very pleasant and extremely friendly staff.
The quality,style and fit of the fashion range is second to none.Highly recommended. Thank you box 2 *****

14 May 2026
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Reply from Box2 Fashion

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

Rated 5 out of 5 stars

Pleased with my order of Robell…

Pleased with my order of Robell trousers. Comfortable and goes with so many tops I have. A few from Box2.
Good service and delivered in a reasonable time schedule.

14 May 2026
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Reply from Box2 Fashion

So pleased to hear you love the fabulous ROBELL trousers as much as we do! Thank you for your 5* rating 💕

Rated 5 out of 5 stars

Long time customer

I have bern using Box 2 for probably 20 odd years mostly at sale time but sometimes at full price. I have never had a bad experience. I have read recently a number of negative remarks about this firm but i have recently had 3 orders from them including linen which i love wrinkles or not

14 May 2026
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Reply from Box2 Fashion

Thank you so much for taking the time to leave such a wonderful review! Your review means a lot to us. We always strive to give our best to help our customers and I'm glad we have been able to do so for these many years 💖

Rated 5 out of 5 stars

The website is nice and easy for me to…

The website is nice and easy for me to use. On the rare occasion l have to ring up to order the staff have been great. Easy returns also.

14 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you for your wonderful feedback. We are delighted to hear you enjoy speaking to one of the team. We are here to help, give advice or for a friendly chat. 😘

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Clothing quality is superb.
Just love purchasing from this company rarely shop anywhere else now. Well done Box 2 you are fab fab fab😊🙂

11 May 2026
Box2 Fashion logo

Reply from Box2 Fashion

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We are pleased to hear you love our styles 🤩

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