This was a follow up visit for the new hearing aids. We discussed my experience with them and my questions were answered. I had the moulded ear pieces taken and will return to pick them up in October.... See more
Location
Switch locationBoots, 5-6 Lion Walk, CO1 1LX Colchester, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I found Janine ( Boots consultant ) most efficient, completely at ease and confident in her work skills, and very empathetic in dealing with me and my requirements. On my second visit, she listen... See more
Very helpful ,took the time to explain about my hearing test and to choose the aids for me at the price I was happy with.
The audiologist was friendly & explained everything in detail. Asking every so often if I understood everything. He included my husband in the questions. Fitting the hearing aid was demonstrated & exp... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 5-6 Lion Walk, CO1 1LX, Colchester, England, United Kingdom
4.8
Excellent
90 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful and professional service.
25 March 2023
I would like to say I was made to feel…
I would like to say I was made to feel comfortable and was given very good advice I was given a wide choice and would definitely recommend thank you Boots
9 February 2023
It was the best hearing examination I…
It was the best hearing examination I have had. Everything was explained very clearly to me and the lady was extremely pleasant and helpful. Have been to hospital to get hearing aids and they never explained anything to me. I am very pleased so far with boots hearing experience.
16 February 2023
Very pleased with the service and the…
Very pleased with the service and the staff were excellent
30 January 2023
Absolutely superb can’t fault them at…
Absolutely superb can’t fault them at all lovely man who did test
16 January 2023
Excellent
Really good , prompt and knowledgable .. and fairly priced .. would recommend !
21 December 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.