This was a follow up visit for the new hearing aids. We discussed my experience with them and my questions were answered. I had the moulded ear pieces taken and will return to pick them up in October.... See more
Location
Switch locationBoots, 5-6 Lion Walk, CO1 1LX Colchester, England, GB
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See what reviewers are saying
I found Janine ( Boots consultant ) most efficient, completely at ease and confident in her work skills, and very empathetic in dealing with me and my requirements. On my second visit, she listen... See more
Very helpful ,took the time to explain about my hearing test and to choose the aids for me at the price I was happy with.
The audiologist was friendly & explained everything in detail. Asking every so often if I understood everything. He included my husband in the questions. Fitting the hearing aid was demonstrated & exp... See more
Company details
Written by the company
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Contact info
Boots, 5-6 Lion Walk, CO1 1LX, Colchester, England, United Kingdom
4.8
Excellent
90 reviews
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Audiologist Janine Appleby highly…
Audiologist Janine Appleby highly professional and helpful in every aspect. Detailed explanations given in simple terms on all aspects of tests, results and benefits and purchase options of the hearing aids ranges.
1 November 2024
Available appointments
Available appointments, friendly and well informed staff added to a very detailed and thorough check
12 October 2024
Great service & thorough testing
20 September 2024
Such comprehensive and understandable…
Such comprehensive and understandable advice from Janine. Really appreciated
18 September 2024
A very thorough and professional…
A very thorough and professional experience from start to finish at Boots Colchester with Mr Vangapalli.
11 September 2024
Thorough ear examination and friendly…
Thorough ear examination and friendly and knowledgeable audiologist
13 July 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very expensive Hearing aid product has…
Very expensive Hearing aid product has appalling sound quality via bluetooth voice calls and streaming. Drops connection, lots of pops and static and people on the other end of the call can bearly hear my conversation.
23 June 2024
Reply from Boots Hearingcare - Colchester
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
The quality and care that I am given at…
The quality and care that I am given at all my appointments is superb.
21 June 2024
Excellent service
Excellent service. Assessment was thorough, with wide ranging series of tests. Great choice of devices available too.
8 June 2024
GEORGINA 5 days ago received…
GEORGINA 5 days ago received a reply to my r eview saying that they would contact me to sort out issues have we heard from boots .it seems once they get money they lose interest would I reconsider using them not ever again
16 May 2024
Unprompted review
Reply from Boots Hearingcare - Colchester
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
An excellent and knowledgeable audiologist
The audiologist we saw was very knowledgeable and more than helpful. We felt very confident in her and proceeded to order a set of two hearing aids.
10 May 2024
Very good experience,very professional…
Very good experience,very professional approach, and very helpful.Thank you.
16 March 2024
Thorough examination of my ears and a…
Thorough examination of my ears and a detailed review of my hearing problems.I was offered efficient hearing aids to alleviate my hearing deficiencies.
8 March 2024
Shiram was very thorough in his…
Shiram was very thorough in his examination and testing. He took the time to explain his results and my options.
27 January 2024
Excellent friendly service
7 February 2024
Very knowledgeable and helpful audiologist.
Very knowledgeable and helpful audiologist. Clear explanations and demonstration. A throughly pleasant experience ( except for ).
3 January 2024
Excellent Service with care and patience
9 December 2023
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