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Review summary
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Thanks one Big rock for the amazing service. I recommend you guys highly. Your customer service is most amazing. Special mention for Hrishav. He walked me thorugh everything. Solid suppo... See more
Company replied
Nice to connect with Sumeeth Shetty; he handled all downloads very professionally and politely. He is a knowledgeable guy. Thanks, Bigrock. You have an amazing team member.
Company replied
My payment got stuck so I started the help chat . The help chat was initially a chat bot but then it switched to the customer care team and connected to Atharva J and he was really responsive and guid... See more
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Company details
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India's #1 Domain Registration & Web hosting company offers a plethora of specialized web services including domain registration, domain search and domain hosting. Register domain names at cheapest prices backed by 24x7 support. Call on 1-800-200-7625 ...
Contact info
Old Nagardas Road, 400047, Mumbai, United States
- www.bigrock.in
4.6
Excellent
660 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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BigRock provides excellent prices
BigRock provides excellent prices for the products.
Our account manager Huzefa, has helpes alot in getting the products and always informs us in time if there are any renewal. Working with him helps to keep our resources well managed.
7 August 2026
Unprompted review
Reply from BigRock
Hi Nikhil,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
The support was excellent and my query…
The support was excellent and my query has been resolves by Samruddhi.
7 August 2026
Unprompted review
Reply from BigRock
Hi Customer,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
A big shout out to Ahad (Sales) and…
A big shout out to Ahad (Sales) and Chiranjeevi H (support) for being knowledgeable, polite and able to help me resolve my issue in the shortest time possible.
7 August 2026
Unprompted review
Reply from BigRock
Hi Veda,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Support is good
7 August 2026
Unprompted review
Reply from BigRock
Hi Suryadipta,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Rizwan's coversation is very nice
7 August 2026
Unprompted review
Reply from BigRock
Hi Mihir,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Web.Com (India) Pvt Ltd
We are very satisfied with the support provided by our Account Manager, Mr. Huzefa. Whenever we have any issues, queries, or require assistance related to our BigRock account, he is always responsive, helpful, and professional. He understands our requirements well and ensures that our concerns are addressed promptly and efficiently. His timely support, clear communication, and commitment to customer satisfaction have made managing our services with BigRock a smooth experience. We truly appreciate his dedication and excellent customer service.
7 August 2026
Unprompted review
Reply from BigRock
Hi Atreyee,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
I had a great experience with BigRock…
I had a great experience with BigRock support. Aishwarya S was very helpful, professional, and patient throughout the process. She understood my issue clearly and resolved it efficiently. I really appreciate her support and the quick assistance. Excellent service and great customer support!
7 August 2026
Unprompted review
Reply from BigRock
Hi Anup,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
VERY GOOD AND PROFFESSIONAL EXPERIENCE…
VERY GOOD AND PROFFESSIONAL EXPERIENCE WITH RIZWAN SIR. EXCELLENT SERVICE.
7 August 2026
Unprompted review
Reply from BigRock
Hi Customer,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
shama is good assistance .
7 August 2026
Unprompted review
Reply from BigRock
Hi Priyanka,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
The issue was resolved professionally
The issue was resolved professionally. Suhan was very helpful throughout.
7 August 2026
Unprompted review
Reply from BigRock
Hi Prakash,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
Reply from BigRock
Hi Customer,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
MUMISHNKHAN- the service is good
7 August 2026
Unprompted review
Reply from BigRock
Hi Harvinder,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Munish was very polite on call and…
Munish was very polite on call and answered my question clearly
7 August 2026
Unprompted review
Reply from BigRock
Hi Customer,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Support team very helpful.
Big Rock is helpful for our business. I have this for hosting & Domain. Hear is support team very helpful. They stand for any query and thank to Munish Khan, he give me discount for bulky purchase domain. Thanks Munish Khan
7 August 2026
Unprompted review
Reply from BigRock
Hi Pramod,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Shama has been extremely helpful
Shama has been extremely helpful and supportive, and has diligently assisted me throughout the process.
7 August 2026
Unprompted review
Reply from BigRock
Hi Parag,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Atharva J Customer service solution
7 August 2026
Unprompted review
Reply from BigRock
Hi Jitu,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Very capable efficient and validated…
Very capable efficient and validated information give by Ms. Nidhishree. Tremendous work.
7 August 2026
Unprompted review
Reply from BigRock
Hi Jay,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
I had an interaction with your Mr
I had an interaction with your Mr. Rizwan in Renewals. It was a very good experience talking to a polite man. On the contrary a certain Mr. Bhushan in your support team was extremely arrogant and useless. Thank You to Rizwan.
7 August 2026
Unprompted review
Reply from BigRock
Hi Binno,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
bad experience
bad experience , i call today , but she disconected call while talking , no call back to me to solve my problem
7 August 2026
Unprompted review
Reply from BigRock
Hello Kahan,
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience with your recent call. We understand how frustrating it must have been to have the call disconnected while you were discussing your concern, especially without receiving a follow-up call. This is not the level of service we aim to provide, and we take your feedback seriously.
We would appreciate the opportunity to review your situation in more detail and assist you further. Please reach out to us at grievance-officer@bigrock.com with your account details so we can investigate and follow up appropriately.
Your feedback helps us identify areas where we need to improve.
Kind regards,
Cathy T.
Online Experience Specialist
Reply from BigRock
Hi Customer,
Thank you for taking the time to share your positive review.
We are delighted to hear about your experience. Providing world-class customer service is our priority, and feedback like yours motivates us to continue delivering the quality support our customers expect.
If you ever need assistance or have any questions, please feel free to reach out anytime. We are always here to help.
Thanks for being the best part of BigRock.
Regards,
Cathy T.
Online Experience Specialist
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