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Company details

  1. Hair Product Store
  2. Cosmetics Store
  3. Women's Clothing Store

Information provided by various external sources

Bestellen Sie jetzt Friseurbedarf ✚ Haarkosmetik im BellAffair Online Shop. ✂ Friseurexklusive Marken ❤ günstige Preise ✈ schneller Versand ☀ ...


Contact info

2.1

Poor

TrustScore 2 out of 5

82 reviews

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Rated 5 out of 5 stars

Overall review Bellaffair

I have ordert several times from Bellaffair. The ordering process was always really easy, the package arrived in 1-2 days. (As an Austrian I'm privileged to have Bellaffair's Headquarter nearby.) Always found every single product i was looking for at their website, always super fast, never damaged products and always the best price!

However ich had an Issue with my last order and wrote a massage to the Costumer Service, since my order was delayed by 10 days. And Silvia ( Customer Manager) was super friendly, told me my package is on the way. I received a voucher and a gift form Bellaffair.
THIS IS A EXAMPLE FOR GREAT CUSTOMER SUPPORT!! Definitely reordering form Bellaffair.

23 October 2025
Unprompted review
Rated 1 out of 5 stars

Theft

They have withdrawn the money from account, but never send anything. When I contacted them it turned out that the items I ordered wasn't in stock. They offered to ship the rest of the order but didn't offer to cancel it. I feel like it is very poor costumer service to take money for products you do not have in stock, further more they should have contacted me instead it ended being the other way around. I have filled a PayPal claim against them, hoping to get the money back, but I would very much recommend others stay away from them!

16 June 2025
Unprompted review
Show reviews in all languages. (82 reviews)

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