Bake Me A Wish Reviews 

9,358
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 154 reviews, reviewers had a great experience with this company. Customers frequently appreciate the wide selection of delicious items available on the website, noting that placing an order is simple, smooth, and very convenient. Many consumers also mention that the baked goods consistently arrive on schedule, looking beautifully presented and tasting exceptionally fresh and flavorful. Some reviewers were not happy with the delivery timing, explaining that packages occasionally arrived late or were mishandled during transit. Conversely, a small portion of people felt dissatisfied when the cakes arrived damaged, reporting issues where the frosting was smushed or the items looked melted upon opening.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, reflecting a wide range of opinions on... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many praising the fast, timely, and reliable... See more

Quality

Users describe ambiguous interactions with quality, as experiences vary significantly. While many customers... See more

Order

Customers had ambiguous experiences with order processes, reflecting a clear divide in feedback. While many... See more

Service

Consumers find service to be ambiguous, with highly mixed experiences reported by reviewers. Some loyal... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The gift "Gold Tower" was bascially as it said it would be, but if im honest i didnt think the presentation was spectacular inside the boxes, and i was also very unimpressed that my best friends didnt... See more

Company replied

Rated 4 out of 5 stars

The experience of ordering went through the third time. I had placed the first 2 with no feedback from my bank or PayPal. Fortunately, my 95 year old mother was prepared for a week of snow and recei... See more

Company replied

Rated 4 out of 5 stars

I am very thankful to have the opportunity to send my son a cake across the country for his birthday! It arrived on the expected day, which was so nice. I am not sure of the taste, my son just said it... See more

Company replied

Rated 4 out of 5 stars

Everything went well and was priced fairly, my only complaint was by the time my cake arrived the frosting and sides were smushed, which I assume is on the delivery driver’s part, but from what I coul... See more

Company replied


Company details

  1. Candy Store
  2. Food Products Supplier

Information provided by various external sources

For over 10 years, Bake Me A Wish! has been delivering gourmet quality cakes nationwide in time for our customer's special occasions, including birthdays, anniversaries, Valentines, Mother's Day - you name it! Birthday Cakes are our specialty, and we have over 25 flavors and styles of cake to choose from! Remember the excitement you felt as a child when your birthday cake is brought into the room for your special wish? As we get older, we often look over the chance to indulge ourselves, if only for one day a year, to make it a very special day. Bake Me A Wish! allows fiends and families to recreate that experience and send a delicious cake to their loved one and have it arrive on their birthday - guaranteed!

Bake Me A Wish! Gourmet Bakery Gifts

Written by the company

Gourmet Cakes, Cupcakes, Cookies and Brownies delivered nationwide!

On Time Delivery Guaranteed!

Have your cake and eat it too!

We'll have your cake or gift arrive on the date you select!

Contact info

3.8

Great

TrustScore 4 out of 5

9K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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3.8

All reviews

(9,358)

149 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional service

Professional service, quality cakes and delivered on time with care! Thank you for making our day♥️

8 December 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Dear Asma,
Thank you for your kind words! We’re thrilled to hear you enjoyed professional service, quality cakes, and timely delivery. Your feedback means so much to us, and we look forward to baking your wish come true again soon!
Kind regards,
Customer Care
CustomerCare@BakeMAWish.com
888-987-9474

Rated 5 out of 5 stars

Best Birthday Ever

On 1 December, I ordered a German Chocolate cake for my sister's birthday. She called me to let me know how this cake has made her birthday the best ever! She was excited and I could hear her smiling over the phone. Bake Me A Wish, you have exceeded my hope that it would be there on her birthday. You said it would arrive within two days and it did. Can't get better than that in my opinion! I will definitely be using your services again. Dad used to make this cake for her years ago and she has wanted one for forever. Thank you for helping me surprise her with her biggest wish. Looks like I may be ordering one every year from now on for her.

4 December 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Dear Susan,
Thank you for sharing such a wonderful story! We’re thrilled the German Chocolate Cake made your sister’s birthday the best ever and helped recreate a cherished family memory. We’re honored to be part of such a special occasion and look forward to baking your wish come true again next year!

Kind regards,
Customer Care
CustomerCare@BakeMeAWish.com
888-987-9474

Rated 2 out of 5 stars

Delivery date scheduled for 12/4

Delivery date scheduled for 12/4. Came early.

3 December 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Dear Jennifer,

Thank you for sharing your feedback! We’re glad your gift arrived early and hope it made the celebration even sweeter. Sorry if that caused any inconvenience. We look forward to helping with your next special occasion!

Kind regards,
Customer Care
CustomerCare@BakeMeAWish.com
888-987-9474

Rated 5 out of 5 stars

Awesome experience

This is my first time buying a cake online; to be honest, it was a wonderful experience. The cake is well balanced in flavor, not overly sweet; it is perfect. Shipping was fast and precise.

3 December 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Dear Isaac,
We’re delighted to hear your first online cake purchase was a wonderful experience! Thank you for recognizing the flavor and care we put into every order. We hope to bake your wish come true again soon!
Kind regards,
Customer Care
CustomerCare@BakeMeAWish.com
888-987-9474

Rated 5 out of 5 stars

Bake Me a Wish made it right

Bake Me a Wish made it right with a refund when UPS dropped the ball... Joe in customer service was helpful, kind and gracious. Thanks!

1 December 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Dear SB,

Thank you for sharing your experience! We’re so glad we could make things right and that Joe was able to assist you with kindness and care. Your feedback means so much to us, and we look forward to helping with your next celebration.

Kind regards,
Customer Care
CustomerCare@BakeMeAWish.com
888-987-9474

Rated 1 out of 5 stars

Embarrassed to have sent these as gifts

Ordered pies and cakes for family - none of them travelled well. I am thoroughly embarrassed for having sent these as gifts. My key lime pie barely had any whipped cream and what minimal crust it had, needed to be scraped out of the pie tin. Nothing like their photo.

29 November 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Dear Jay & Janet,
We’re truly sorry to hear about your experience and that the pies and cakes did not arrive as expected. That’s not the quality we strive for, and we understand how disappointing this must have been—especially for gifts.
Your orders are covered by our Guarantee, and we’d like to make this right. We are reviewing your email, and we’ll work with you on a solution immediately.
Thank you for sharing this feedback, it helps us improve and ensure better experiences in the future.
Kind regards,
Customer Care
CustomerCare@BakeMeAWish.com
888-987-9474

Rated 5 out of 5 stars

Excellent service!!!

26 November 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Sean, thanks for writing,

Excellent feedback like yours makes our day! Thank you for choosing Bake Me A Wish! We’re honored to be part of your celebration.

Kind regards,
Customer Care
Bake Me A Wish!

Rated 5 out of 5 stars

Delivered With Care

Waited and worried all day for UPS - when they came they RANG THE DOORBELL AND HANDED MY HUSBAND HIS CAKE!

26 November 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello J., thanks for writing,
We’re thrilled your cake arrived safely and with care! Our delivery partners know how important these gifts are, and we’re so glad it made your day.
Kind regards,
Customer Care
Bake Me A Wish!

Rated 5 out of 5 stars

Wow, so flavorful and moist

When I ordered it I did not read that it was a 7 inch cake. It is so good, I'm glad I didn't notice because I probably would not have ordered and I would have never known what I was missing.

25 November 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Debra, thanks for writing,
We’re sorry the size wasn’t what you expected. All of our cakes are 7 inches in diameter, designed to serve 6–8 slices. We appreciate your feedback and hope the taste makes up for the surprise!
Kind regards,
Customer Care
Bake Me A Wish!

Rated 5 out of 5 stars

I received the pie by the date I needed…

I received the pie by the date I needed it! The other pie I ordered from another company, not so much. Wish I had ordered both from Bake Me A Wish! Next year I will order all my pies if the pie is fabulous !! I will be waiting patiently to try it, to see if the product matches their excellent customer service!

26 November 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Tiffany, thanks for writing,

We’re so glad your pie arrived right on time! Your trust and kind words about our service mean so much to us. We hope the pie is every bit as fabulous as you expect. We’d love to be your go-to for all your pies next year!
Kind regards,
Customer Care
Bake Me A Wish!

Rated 5 out of 5 stars

Your email caused me pause as I…

Your email caused me pause as I received it before I heard from the recipient receipt. But right one time it was delivered and a gracious hit. I love your products they are a step above everything else that is out there. I don't send a lot of things, but when I do, I always use you!

23 November 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Rick & Deb, thanks for writing,

We’re thrilled to hear your gift was delivered right on time and was such a hit! Your kind words about our products and service truly mean the world to us. Knowing you choose Bake Me A Wish! whenever you send something special makes our day.

We’d love to see your celebration, feel free to share a photo and tag us on social media!

Kind regards,
Customer Care
Bake Me A Wish!

Rated 2 out of 5 stars

Ordered on 21st November

Ordered on 21st November, supposed to be delivered on 22 november, came on 24th November 2 cakes were defrosted and badly damaged , contacted the company and sent pictures got a automated reply nothing else

22 November 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Alan, thanks for writing,
We’re so sorry to hear your cakes arrived late and damaged—that’s not the experience we want for our customers. Please know your order is fully covered by our Bake Me A Wish! Guarantee.
We’ve already emailed you with a choice:

A reshipment of a fresh gift at zero cost, or
A full refund.

We’re awaiting your response so we can resolve this quickly for you. Thank you for giving us the chance to make this right!

Kind regards,
Customer Care
Bake Me A Wish!

Rated 5 out of 5 stars

Received on time and product was as…

Received on time and product was as advertised

19 November 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Soni, thanks for writing,

We’re thrilled to hear the cake was on time, and that everything went just as planned! Your wholehearted recommendation means the world to us, and we’re so glad Bake Me A Wish! could make your celebration special.

We’d love to see your celebration photos, so feel free to share and tag us on social media to stay connected!
Kind regards,

Customer Care
Bake Me A Wish!

Rated 5 out of 5 stars

This service was great

This service was great, especially for anyone with a busy schedule. The cakes look small, although it feeds the amount suggested and are delicious.The customer service is exceptional.

17 November 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Paloma, thanks for writing,

We’re thrilled to hear you enjoyed the cake and that the process was smooth! Your recommendation means so much to us.
We’re sorry the paper inscription didn’t meet your expectations, we appreciate your feedback and will share it with our team to improve. Thank you for choosing Bake Me A Wish!
Kind regards,
Customer Care
Bake Me A Wish!

Rated 5 out of 5 stars

The cake was fun and delicious

The cake was fun and delicious. The process and everything went as advertised and ordered. I whole heartedly recommend this service and company.

14 November 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Joe, thanks for writing,

We’re thrilled to hear the cake was fun, delicious, and that everything went just as planned! Your wholehearted recommendation means the world to us, and we’re so glad Bake Me A Wish! could make your celebration special.

We’d love to see your celebration photos, so feel free to share and tag us on social media to stay connected!
Kind regards,

Customer Care
Bake Me A Wish!

Rated 1 out of 5 stars

This cake was delivered two days late

This cake was delivered two days late. When it arrived, there were crumbs everywhere. No writing on the cake as requested but there was a piece of paper with icing writing on it. Packaging said it was packed in dry ice which would sublimate leaving no moisture, however, the packaging was soaked. I will be denying the credit card charge. Very disappointed.

3 November 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Heidi, thanks for writing,

We’re deeply sorry for the delay and the condition in which your cake arrived. That’s absolutely not the experience we want for our customers, and we understand how disappointing this must have been. We’ve issued a full refund and sincerely apologize for the inconvenience.

If anything like this ever happens again, please email us at customercare@bakemeawish.com or call 888-YUR-WISH right away, because our guarantee policy fully covers these situations, and we’ll make it right as quickly as possible.

Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com

Rated 5 out of 5 stars

Cake was delicious highly recommend

Cake was delicious highly recommend. Cake arrived undamaged and well package

22 October 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Adrian, thanks for writing,

We’re delighted to hear you enjoyed the cake and that it arrived perfectly packaged! Your recommendation means so much to us, and we’re thrilled to have been part of your celebration.

We’d love to see your special moment, so feel free to share a photo and tag us on social media to stay connected!

Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com

Rated 2 out of 5 stars

the cake was thrown onto my porch…

the cake was thrown onto my porch damaging the frosting and there were no candles that I ordered. It also arrived a day early. I'm not happy.

30 October 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Jere, thanks for writing,
We’re so sorry to hear about the delivery experience and the missing candles. That’s not the level of care we strive for, and we completely understand your disappointment. We appreciate you giving us the chance to make things right with a full refund, and we’ll be reviewing this with our delivery partners to prevent this from happening again.

Thank you for sharing your feedback because it helps us improve and ensure every celebration is as special as intended.

Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com

Rated 5 out of 5 stars

On time delivery

On time delivery. Great taste. Easy to order.

29 October 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Elizabeth, thanks for writing,
We’re so glad to hear your order arrived on time and that you enjoyed the taste! Making the process easy and stress-free is what we strive for, so your feedback means a lot to us.

We’d love to see your celebration, so feel free to share a photo and tag us on social media to stay connected!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com

Rated 5 out of 5 stars

1st time ordering! Amazing!

Great company! Excellent customer service, products and delivery. My 1st time ordering and I sent the coconut cream cake to my daughter for her birthday. Everything was A+

18 October 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Jodi, thanks for writing,

We’re thrilled to hear your first experience with Bake Me A Wish! was an A+! Sending a coconut cream cake for your daughter’s birthday sounds like a delicious choice, and we’re so glad everything met your expectations.

We hope to bake your wish come true again soon!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com

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