Bake Me A Wish Reviews 

9,358
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 154 reviews, reviewers had a great experience with this company. Customers frequently appreciate the wide selection of delicious items available on the website, noting that placing an order is simple, smooth, and very convenient. Many consumers also mention that the baked goods consistently arrive on schedule, looking beautifully presented and tasting exceptionally fresh and flavorful. Some reviewers were not happy with the delivery timing, explaining that packages occasionally arrived late or were mishandled during transit. Conversely, a small portion of people felt dissatisfied when the cakes arrived damaged, reporting issues where the frosting was smushed or the items looked melted upon opening.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, reflecting a wide range of opinions on... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many praising the fast, timely, and reliable... See more

Quality

Users describe ambiguous interactions with quality, as experiences vary significantly. While many customers... See more

Order

Customers had ambiguous experiences with order processes, reflecting a clear divide in feedback. While many... See more

Service

Consumers find service to be ambiguous, with highly mixed experiences reported by reviewers. Some loyal... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The gift "Gold Tower" was bascially as it said it would be, but if im honest i didnt think the presentation was spectacular inside the boxes, and i was also very unimpressed that my best friends didnt... See more

Company replied

Rated 4 out of 5 stars

The experience of ordering went through the third time. I had placed the first 2 with no feedback from my bank or PayPal. Fortunately, my 95 year old mother was prepared for a week of snow and recei... See more

Company replied

Rated 4 out of 5 stars

I am very thankful to have the opportunity to send my son a cake across the country for his birthday! It arrived on the expected day, which was so nice. I am not sure of the taste, my son just said it... See more

Company replied

Rated 4 out of 5 stars

Everything went well and was priced fairly, my only complaint was by the time my cake arrived the frosting and sides were smushed, which I assume is on the delivery driver’s part, but from what I coul... See more

Company replied


Company details

  1. Candy Store
  2. Food Products Supplier

Information provided by various external sources

For over 10 years, Bake Me A Wish! has been delivering gourmet quality cakes nationwide in time for our customer's special occasions, including birthdays, anniversaries, Valentines, Mother's Day - you name it! Birthday Cakes are our specialty, and we have over 25 flavors and styles of cake to choose from! Remember the excitement you felt as a child when your birthday cake is brought into the room for your special wish? As we get older, we often look over the chance to indulge ourselves, if only for one day a year, to make it a very special day. Bake Me A Wish! allows fiends and families to recreate that experience and send a delicious cake to their loved one and have it arrive on their birthday - guaranteed!

Bake Me A Wish! Gourmet Bakery Gifts

Written by the company

Gourmet Cakes, Cupcakes, Cookies and Brownies delivered nationwide!

On Time Delivery Guaranteed!

Have your cake and eat it too!

We'll have your cake or gift arrive on the date you select!

Contact info

3.8

Great

TrustScore 4 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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3.8

All reviews

(9,358)

149 reviews in the last 12 months

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Rated 5 out of 5 stars

Ease of transaction

Ease of transaction, great selection, good value.

30 December 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Larry,
We appreciate your kind words! It’s wonderful to know that you found the ordering process easy and enjoyed our selection and value. Your feedback inspires us to keep making every step simple and sweet.

Kind regards,
Customer Care
Bake Me A Wish!

Rated 2 out of 5 stars

Purchased the coconut cake as a gift…wiuld not recommend.

Purchased the coconut cake as a gift for a person that loves coconut cake.
Cake was rated. a 7 out of 10, flavor unremarkable, slightly dry.
Cream in the middle of the cake was heaven +10, butter cream frosting on the outside of the cake waa inedible, scraped it off.

23 December 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Debra, thanks for writing,

We’re sorry to hear the coconut cake didn’t meet expectations, though we’re glad you enjoyed the cream filling. Your feedback on flavor and frosting is invaluable, and we’ll share it with our team to improve. Please reach out if you’d like us to assist further. we’d love the chance to make things right.

Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com

Rated 5 out of 5 stars

Super satisfied!

Very fast delivery! Delicious tres leches cake!

22 December 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Suzanne, thanks for writing,

We’re thrilled you enjoyed the Tres Leches cake and fast delivery! Thank you for choosing Bake Me A Wish! We’d love to see your celebration photos, share and tag us on social media!

Kind regards,
Customer Care
Bake Me A Wish!

Rated 1 out of 5 stars

Holiday order disappointment

I ordered two pies for Christmas Eve dinner dessert. The key lime was horrible and got tossed. The meringue topping was squished flat, the pie was the texture of hummus. Way too much sugar and the pie was very tiny for the price. Never again. We have not been brave enough to try the second one, strawberry rhubarb. It’s very small as well, $60 and $52each plus shipping $45.98. It would have been better to go to the local grocery store. I thought I was ordering something truly very special. Not!

23 December 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Christin, thanks for writing,
We’re truly sorry your pies didn’t meet expectations, that’s not the experience we want for our customers. Please send us a private message with your order details so we can assist with a refund or replacement. Your feedback will help us improve, and we appreciate you sharing it.
Kind regards,
Customer Care
Bake Me A Wish!

Rated 5 out of 5 stars

Quick delivery and updates

22 December 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Maggi, thanks for writing,

We’re so glad you appreciated the quick delivery and updates! Thank you for choosing Bake Me A Wish! We’d love to see your celebration photos, share and tag us on social media!

Kind regards,
Customer Care
Bake Me A Wish!

Rated 4 out of 5 stars

Delivered upon expected date

Delivered upon expected date. I thought the cakes would be a little bit bigger than what I ordered.

24 December 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello David, thanks for writing,

We’re glad to hear your order arrived on time! We appreciate your feedback about the cake size and will share it with our team as we continually work to improve. Thank you for choosing Bake Me A Wish! We’d love to see your celebration photos, so feel free to tag us on social media.

Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com

Rated 4 out of 5 stars

I paid extra to be delivered in the…

I paid extra to be delivered in the morning and it was delivered in the afternoon. I would like to be compensated for the late delivery. Please advise. Thank you.

24 December 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Lynn, thanks for writing,
We apologize that your order arrived later than expected. We’ve refunded the $10 AM delivery fee since it was delivered after 1 PM. Thank you for letting us know, and we appreciate your understanding!

Kind regards,
Customer Care
Bake Me A Wish!

Rated 4 out of 5 stars

Arrived 3 hours past ETA time, but in good condition

Cake arrived 3 hours past estimated delivery time, but upon opening cooler, it was still at an adequately chilled temperature and in good condition. Hummingbird cake was moist and delicious!

16 December 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Lori, thanks for writing,
We’re glad to hear your cake arrived in good condition and that you enjoyed the Hummingbird cake! Thank you for sharing your experience, we’d love to see your celebration photos, so feel free to tag us on social media!
Kind regards,
Customer Care
Bake Me A Wish!

Rated 1 out of 5 stars

I ordered 2 cakes to 2 different…

I ordered 2 cakes to 2 different addresses. The one at 5240 Woodbury Hills Ave in Parma Ohio was TERRIBLE! Looks like it was dropped and kicked . The photo is unrecognizable. And the whole thing is a Wreck ! I would like a Full Refund please . When the next one gets delivered I will contact you about the condition it’s in .

23 December 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Kenneth, thanks for writing,
We’re so sorry your cake arrived in that condition, that’s unacceptable and not the experience we want for you. We’ve processed a full refund for the damaged item. Please let us know about the second cake once it arrives, and we’ll assist if needed.
Kind regards,
Customer Care
Bake Me A Wish!

Rated 2 out of 5 stars

Not woth it

The cake was was just ok. Not much flavor. Frosting was smashed down. Not worth the price. Would not order again

22 December 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello LMM, thanks for writing,

We’re sorry to hear the cake didn’t meet your expectations. Your feedback is important, and we’ll share it with our team to improve. Please reach out if you’d like us to assist further, we’d love the chance to make things right. Have a wonderful day!

Kind regards,
Customer Care
Bake Me A Wish!

Rated 5 out of 5 stars

Prompt service,very good quality!!

Prompt service,very good quality!!! Thank you.

22 December 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Ron, thanks for writing,

We’re thrilled you enjoyed the prompt service and quality! Thank you for choosing Bake Me A Wish! We’d love to see your celebration photos, share and tag us on social media!

Kind regards,
Customer Care
Bake Me A Wish!

Rated 5 out of 5 stars

First time order for military delivery

This was my first time ordering and it was easy to track. It was going to a friend deployed and they got it in a timely manner. He shared them with his team and they loved them!

21 December 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Joy, thanks for writing,
We’re honored to hear your gift reached your friend deployed and that he shared it with his team, and that they loved it! Thank you for trusting Bake Me A Wish! to deliver a taste of home and joy in such a meaningful way.
We’d love to see your celebration, so feel free to share a photo and tag us on social media to stay connected!

Kind regards,
Customer Care
Bake Me A Wish!

Rated 1 out of 5 stars

I give 1 star just so I can write this…Cow pattie cake

I give 1 star just so I can write this review. I'm going to every social media platform there is with my complaint. There are several like mine, and they don't seem to care. My $89.00 cake was dumped upside down and looked like mud. They are not supported by BBB. Joe doesn't care.No pictures allowed obviously.

19 December 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Lisa, thanks for writing,

We’re truly sorry to hear about the condition of your cake, that’s absolutely not the experience we want for our customers. Please know that our team does care deeply, and your order is fully covered by our Bake Me A Wish! Guarantee. We’ve already offered you a reshipment and would love the chance to make this right.

Please get back to us as soon as possible so we can resolve this once and for all. You can reach us at customercare@bakemeawish.com or call 888-YUR-WISH (888-987-9474).
Kind regards,
Customer Care
Bake Me A Wish!

Rated 5 out of 5 stars

Ordered multiple items- FANTASTIC!

Ordered multiple items. The items received were not only BEAUTIFUL but DELICIOUS! (cupcakes) Brownies to arrive today! Your staff was caring and prompt on any of my questions. There is a reason you have such GREAT ratings, actually the best! I will be using BMAW again and again. I'm so happy to have found you. Thank You!

16 December 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello, thanks for writing,

We’re thrilled to hear your multiple items were both beautiful and delicious! It’s wonderful to know our caring team helped make your experience smooth and enjoyable. Thank you for your kind words and for choosing Bake Me A Wish! We can’t wait to serve you again and again.

We’d love to see your celebration, so feel free to share a photo and tag us on social media to stay connected!

Kind regards,
Customer Care
Bake Me A Wish!

Rated 2 out of 5 stars

Very Bad for that money

I ordered a cake for a friend. First of all, they send it from PA, it's not from New York as a company name.. the only good thing was the delivery, it was fast, but the cake was smashed and I don't know what kind of cake people ate from these reviews, but it was anything but delicious.. I wouldn't recommend this site to anyone very bad

12 December 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Nicht, thanks for writing,

We’re truly sorry to hear about the condition and quality of your cake, hat’s absolutely not the experience we want for our customers. Please know that our team cares deeply, and your order is fully covered by our Bake Me A Wish! Guarantee.
Please reach out to us as soon as possible so we can resolve this for you. You can reach us at customercare@bakemeawish.com or call M-F during business hours. 888-YUR-WISH (888-987-9474).

Kind regards,
Customer Care
Bake Me A Wish!

Rated 5 out of 5 stars

They do what they say they will do

I found plenty of options on their website and it was easy to order what I wanted. I received a confirmation and a shipping notice, and the cake was delivered exactly when it was supposed to be. The finished product was pretty close to the website image. I'm very satisfied with my experience.

17 December 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Linda, thanks for writing,

We’re delighted to hear your experience was smooth from start to finish! It’s wonderful to know the cake arrived right on time and looked just like the image online. Thank you for trusting Bake Me A Wish!—your satisfaction means the world to us.
We’d love to see your celebration—feel free to share a photo and tag us on social media to stay connected!

Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com

Rated 5 out of 5 stars

Got it before Christmas

Got it before Christmas. Haven't tasted it yet. Trying to hold off til Christmas dinner :)

16 December 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hi Chris,
We’re so glad your order arrived before Christmas! Holding off until dinner sounds like a delicious challenge. We hope the first bite makes it worth the wait.
When it arrives on the table, we’d love to see a photo, share and tag us on social media!

Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH
E: customercare@bakemeawish.com

Rated 3 out of 5 stars

Was disappointed in the quality and…

Was disappointed in the quality and quantity of the gift box I received. It was a nice idea but it fell short from others I have received.

16 December 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hi Kim,

Thank you for sharing your feedback. We’re truly sorry to hear the gift box didn’t meet your expectations. Your experience matters to us, and we’d love the chance to make this right. Please reach out to us at customercare@bakemeawish.com or call 888-YUR-WISH so we can assist you personally.
We appreciate your honesty and hope to bake your wish come true again soon!

Kind regards,
Customer Care
Bake Me A Wish!

Rated 5 out of 5 stars

Birthday Surprise

Thank you for the beautiful 🎁 that you sent to my sister! She has always been the one to do for others, and it was wonderful to do something for her!

10 December 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hi Debbie,

We’re so happy to hear your sister loved the surprise! It’s wonderful that you were able to make her day extra special, and we’re honored to have played a part in that. Thank you for sharing such kind words with us!
We hope to bake your wish come true again soon!

Kind regards,
Customer Care
CustomerCare@BakeMeAWish.com
888-987-9474

Rated 1 out of 5 stars

I have tried for five days

I have tried for five days, email and phone, to get through to customer service about the horrible cake my daughter received on her birthday. It looked it had freezer burn and it was dropped. It was so dry it was in editable. For $64.00 dollars they could at least have responded. I will do everything I can to share this experience - photos included.

5 December 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hi Andrea,

We’re truly sorry to hear about your experience and the disappointment with your daughter’s birthday cake. That’s not the quality or service we strive to provide, and we completely understand how frustrating this must have been for such an important occasion.

We appreciate your persistence in reaching out over the weekend, and we’re glad to confirm that your order has been refunded over the phone. Thank you for bringing this to our attention. it helps us improve and ensure this doesn’t happen again.

Hope you give us another shot to make things right soon!

Kind regards,
Customer Care
CustomerCare@BakeMeAWish.com
888-987-9474

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