The experience of ordering went through the third time. I had placed the first 2 with no feedback from my bank or PayPal. Fortunately, my 95 year old mother was prepared for a week of snow and recei... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am very thankful to have the opportunity to send my son a cake across the country for his birthday! It arrived on the expected day, which was so nice. I am not sure of the taste, my son just said it... See more
Company replied
Everything looked OK except they did not use my 15% discount code that I put on the payment form. However, I received a notice from customer service that they would apply the discount to my credit ca... See more
Company replied
The cake was not a genuine German Chocolate. More of a chocolate cake with coconut/pecan frosting. Not a good value for the price especially not being a true German Chocolate. Ordering an entire 5... See more
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Company details
Information provided by various external sources
For over 10 years, Bake Me A Wish! has been delivering gourmet quality cakes nationwide in time for our customer's special occasions, including birthdays, anniversaries, Valentines, Mother's Day - you name it! Birthday Cakes are our specialty, and we have over 25 flavors and styles of cake to choose from! Remember the excitement you felt as a child when your birthday cake is brought into the room for your special wish? As we get older, we often look over the chance to indulge ourselves, if only for one day a year, to make it a very special day. Bake Me A Wish! allows fiends and families to recreate that experience and send a delicious cake to their loved one and have it arrive on their birthday - guaranteed!
Bake Me A Wish! Gourmet Bakery Gifts
Written by the company
- Gourmet Cakes, Cupcakes, Cookies and Brownies delivered nationwide!
On Time Delivery Guaranteed!
Have your cake and eat it too!
We'll have your cake or gift arrive on the date you select!
Contact info
303 5th Avenue, STE 2001, 10016, New York
- 888-YUR-WISH
- customercare@bakemeawish.com
- www.bakemeawish.com
3.7
Average
9K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Selecting & ordering was very easy
Selecting & ordering was very easy. Cake was delivered about 5 hours after window given by UPS but that can happen. They recommend scheduling delivery day before event, and good advice! My friend raved about the appearance and taste so I call it a win.
1 May 2026
Unprompted review
Delivery was supposed to be on a…
Delivery was supposed to be on a Tuesday, 2 days after order. It still has not been delivered a week later.
27 April 2026
Unprompted review
Reply from Bake Me A Wish
Hi Reenie,
Thank you for sharing your experience. We are very sorry to hear about the delivery delay and understand how frustrating that must have been. Delivery timing is managed by the carrier, but we would appreciate the opportunity to review what happened and assist further.
Please reach out to our Customer Care team so we can look into this with you.
Customer Care
Bake Me A Wish!
customercare@bakemeawish.com
888‑987‑9474
Reply from Bake Me A Wish
Hi Elaine,
Thank you for your feedback. We are glad to hear the ordering, tracking, and delivery experience was seamless and appreciate you taking the time to share that with us.
If you happened to take a photo, we would love to celebrate with you on social media @bakemeawish.
Customer Care
Bake Me A Wish!
customercare@bakemeawish.com
888‑987‑9474
I ordered this from the UK for an…
I ordered this from the UK for an author who lives in Ohio and I was very pleased with the delivery and how quickly it got delivered. The recipient loves the cake, thank you all for this amazing experience and will buy from you again
8 April 2026
Unprompted review
Reply from Bake Me A Wish
Hi Jessica,
Thank you so much for your wonderful review. We are delighted to hear your international order arrived quickly and that the recipient loved the cake. It means a lot to know we helped create a positive experience from abroad.
If you happened to take a photo, we would love to celebrate with you on social media @bakemeawish.
Customer Care
Bake Me A Wish!
customercare@bakemeawish.com
888‑987‑9474
On time & in perfect condition
I sent my best friend a surprise birthday gift. It arrived on time in perfect condition!
14 April 2026
Unprompted review
Reply from Bake Me A Wish
Hi Tracy,
Thank you so much for choosing Bake Me A Wish to celebrate your best friend’s birthday. We are delighted to hear the surprise arrived right on time and in perfect condition. Knowing we could help make the day special truly means a lot to us.
If you happened to take a photo, we would love to celebrate with you on social media @bakemeawish.
Customer Care
Bake Me A Wish!
customercare@bakemeawish.com
888‑987‑9474
Easy order and on time delivery
Easy order and on time delivery. The brownies were well received and made their day!
20 April 2026
Unprompted review
Reply from Bake Me A Wish
Hi Dianne,
Thank you for your kind feedback. We are so happy to hear the ordering process was easy and that the delivery arrived on time. It is wonderful to know the brownies were well received and helped make their day brighter.
If you happened to take a photo, we would love to celebrate with you on social media @bakemeawish.
Customer Care
Bake Me A Wish!
customercare@bakemeawish.com
888‑987‑9474
Everything!
18 April 2026
Unprompted review
Reply from Bake Me A Wish
Hi Michael,
Thank you for taking the time to share your feedback. We are so glad to hear that everything about your experience stood out for you. We truly appreciate you choosing Bake Me A Wish and are happy to help make gifting easy and enjoyable.
Warm regards
Bake Me A Wish
Customer Care Team
888 YUR WISH
customercare@bakemeawish.com
www.bakemeawish.com
My mother received the package
My mother received the package, the cheesecake was nice and cold so she let it thaw out a bit. She absolutely loved it! The crust was perfect, the cake was not too sweet, and the berries were delicious.
15 April 2026
Unprompted review
Reply from Bake Me A Wish
Hi Jenny,
Thank you for sharing this lovely feedback. We are so happy to hear your mother enjoyed the cheesecake and that it arrived properly chilled. It means a lot to know she loved the crust the balance of sweetness and the fresh berries. We are honored to be part of such a special moment.
Warm regards,
Bake Me A Wish
Customer Care Team
888 YUR WISH
customercare@bakemeawish.com
www.bakemeawish.com
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Packaging and Cake was Great
Packaging was great and cake came quick, fast and in a hurry. Will be ordering from here in the future!
11 April 2026
Unprompted review
Reply from Bake Me A Wish
Hello Joe,
Thank you for sharing your great feedback.
We are so happy to hear the packaging met your expectations, the cake arrived quickly, and everything came together just right. Knowing you plan to order from us again truly means a lot, and we appreciate you taking the time to let us know.
If you happened to take a photo of the cake or the celebration, we would love to celebrate along with you on social media @bakemeawish.
Customer Care
Bake Me A Wish!
customercare@bakemeawish.com
888‑987‑9474
Bake me a wish always follows through…
Bake me a wish always follows through with their promises! Cake was delivered on time and tasted delicious!!
8 April 2026
Unprompted review
Reply from Bake Me A Wish
Hello,
Thank you for sharing your kind feedback.
We are delighted to hear that Bake Me A Wish followed through every step of the way and that the cake arrived on time and tasted delicious. Delivering on our promises and helping make celebrations special is always our goal, and your words truly mean a great deal to us.
If you happened to take a photo of the cake or the celebration, we would love to celebrate along with you on social media @bakemeawish.
Customer Care
Bake Me A Wish!
customercare@bakemeawish.com
888‑987‑9474
Save Yourself the Hassle - Go Elsewhere
Their website lets you choose the delivery date. I chose Friday, April 3rd. The cake I ordered shipped on the 1st, with a UPS expected delivery time and date of 9:00 pm on the 3rd. It didn’t arrive. It’s the 6th and it still hasn’t arrived. We were left scrambling to find a dessert for Easter. All of us were very disappointed.
When I emailed Bakemeawish, they answered today and said that it was all UPS’ fault. They wanted to make it up to me by waiving any charges for a reshipment—like they were doing me a favor. I told them I wanted a full refund which they gave me, but their email said it was too bad UPS ruined my Easter gift.
I understand that shipping issues do occur, but come on, they are in NY and we are in northern NC. And it is TOTALLY unprofessional for any company to blame someone else, in this case UPS. I don’t think this company will last in the long run. They don’t care about customers and they won’t take any responsibility. Do yourself a favor and order from Goldbelly. They care.
3 April 2026
Unprompted review
Reply from Bake Me A Wish
Hi Ra,
Thank you for taking the time to share your experience. We are truly sorry for the disappointment caused by the delayed delivery and the impact it had on your Easter celebration. We understand how important timely delivery is, especially for a holiday, and we regret that your order did not arrive as planned.
While carrier delays are sometimes outside of our direct control, we know that does not lessen the frustration when a gift does not arrive on time. We appreciate that you allowed us to issue a full refund, and we are sorry that this experience did not meet your expectations.
Your feedback has been shared with our team, as it helps us continue reviewing how we communicate delivery timing and resolution options. Thank you again for bringing this to our attention.
Customer Care
Bake Me A Wish!
customercare@bakemeawish.com
888‑987‑9474
Cake was damaged
Cake was damaged, the icing shifted . Recipient re River cake on the time requested.
2 April 2026
Unprompted review
Reply from Bake Me A Wish
Hi Patricia,
Thank you for reaching out and letting us know about the condition of the cake upon arrival. We are very sorry to hear that the icing shifted during transit. While we are glad the delivery arrived on the requested date, we understand how disappointing it is to receive a gift that does not arrive in perfect condition.
We appreciate you sharing this feedback, as it helps us continue evaluating packaging performance during shipping. If you would like to discuss this further, our Customer Care team would be happy to assist.
Customer Care
Bake Me A Wish!
customercare@bakemeawish.com
888‑987‑9474
Will never order from them again
I ordered a pie to be delivered to my boyfriend for his Birthday and it never arrived. It said it was supposed to arrive at noon and it was not delivered! They have no customer service on the weekends and the pie is ridiculously priced. I will never order from them again. I better get my money back!
4 April 2026
Unprompted review
Reply from Bake Me A Wish
Hi Kimberly,
Thank you for taking the time to share your concerns. We are very sorry to hear about the delivery issue with your order and understand how upsetting it is when a birthday gift does not arrive as expected.
We know how frustrating it can be to experience a delay and to need assistance outside of business hours. Your feedback regarding weekend support and delivery communication is important, and it has been shared with our team for review.
If you still need assistance regarding your order or refund, please reach out directly to our Customer Care team so we can make sure everything is resolved properly.
Customer Care
Bake Me A Wish!
customercare@bakemeawish.com
888‑987‑9474
I PURCHASED $300 OF GARBAGE
I PURCHASED 2 CHEESECAKES, 2 PIES, AND A CAKE - WHAT WAS DELIVERED TO ME WAS GARBAGE!! I HAD TO REMOVE THE ENTIRE TOPS OF THE PIES AND MAKE A CRUMBLE BECAUSE THE PIES CAME SHATTERED, THE CHEESE CAKES WERE MISSED, AND THE CARROT CAKE WITH THE MESSAGE ON TOP WAS SO HORRIBLE I HAD TO PULL THE TIME OFF - I TRUSTED YOU TO PROVE QUALITY PRODUCT, AND THAT IS NOT WHAT I RECEIVED !!
4 April 2026
Unprompted review
Reply from Bake Me A Wish
Hi Chasity,
Thank you for bringing this to our attention. We are truly sorry to hear about the condition in which your order arrived. What you described is not the experience we want for any customer, especially with a large and important order.
Damage during transit can be extremely upsetting, and we understand how disappointing it is to receive items that are not usable as intended. We appreciate you sharing this feedback and would welcome the opportunity to review the details of your order further.
Please reach out directly to our Customer Care team so we can assist you and address this properly.
Customer Care
Bake Me A Wish!
customercare@bakemeawish.com
888‑987‑9474
Oh my goodness two thumbs up
Oh my goodness, it showed up right on time beautifully packaged and so delicious.
28 March 2026
Unprompted review
Reply from Bake Me A Wish
Hi Misty,
Thank you so much for your wonderful feedback. We are thrilled to hear that your gift arrived right on time, beautifully packaged, and delicious. It truly means a lot to us to know everything came together perfectly.
If you captured a photo of the celebration, we would love for you to share it with us on social media.
Customer Care
Bake Me A Wish!
customercare@bakemeawish.com
888‑987‑9474
This is my first time to order here and…
This is my first time to order here and I was uncertain first. But I’m so delighted that my Birthday gift for my husband arrived on time. Very nice. Thank you Bake me a wish, my husband loves it. He said your cake is very moist, very rich in chocolate and taste good.
27 March 2026
Unprompted review
Reply from Bake Me A Wish
Hi Lyn,
Thank you for sharing such a thoughtful review. We understand how important first experiences can be, and we are so happy to hear that your husband’s birthday gift arrived on time and was truly enjoyed. Knowing he loved the rich chocolate flavor and moist cake makes our day.
If you took a photo of the celebration or the cake, we would love for you to share it with us on social media.
Customer Care
Bake Me A Wish!
customercare@bakemeawish.com
888‑987‑9474
Ordered a birthday cake for my brother…
Ordered a birthday cake for my brother who lives out of state . It was delivered on time and the cake was wonderful…..everyone commented how good and fresh it was. I plan on using them again when I need a cake for family members out of state . It was easy and fast. Thank you again for making my brothers birthday a great day !! Very happy with the service.
24 March 2026
Unprompted review
Reply from Bake Me A Wish
Hi Ginelle,
Thank you for your kind and detailed feedback. We are delighted to hear that your brother’s birthday cake arrived on time and was enjoyed by everyone. Being part of a special day, especially from a distance, means so much to us.
If you happen to have a photo from the celebration, we would love for you to share it with us on social media.
Customer Care
Bake Me A Wish!
customercare@bakemeawish.com
888‑987‑9474
Birthday box
I ordered the birthday cake box for my daughter. It came today and I am excited to say everything is absolutely perfect and she loved it all. Delicious came on time perfectly packed everything is absolutely beautiful thank you so much
21 March 2026
Unprompted review
Reply from Bake Me A Wish
Hello Crystal,
Thank you so much for sharing your wonderful feedback. We are thrilled to hear that the Birthday Box arrived on time, was perfectly packed, and that everything looked beautiful. It truly makes our day to know your daughter loved it and that the treats were delicious.
We appreciate you trusting Bake Me A Wish to be part of such a special celebration, and we are grateful for your kind words.
If you captured a celebration photo, we would love to see it shared on social media.
Customer Care
Bake Me A Wish!
customercare@bakemeawish.com
888‑987‑9474
First time using this company
First time using this company. Placed an order for my disabled sister 70th birthday well in advance to ensure plenty of time for delivery. The night before the delivery date received notice it was going to be delivered 3 days later. I was beyond angry! When I called for a refund and to let them know how angry I was, just a recording. I didn’t have enough time to even order flowers. My disabled 70 year old sister received nothing from me on her birthday. So upsetting and disappointing. I finally received a refund and an excuse that it was held up by UPS. Such liars, I gave them plenty of time, They totally dropped the ball. So ANGRY! I wanted this to be my send a cake company I could use in the future. PS. Never had problems with any online companies I order food from to send as gifts. Don’t trust them!
12 March 2026
Unprompted review
Reply from Bake Me A Wish
Hello Jasmine,
Thank you for taking the time to share your experience. We are truly sorry for the disappointment and distress this situation caused, especially given the importance of your sister’s 70th birthday. We understand how upsetting it must have been to learn of the delivery delay so close to the scheduled date and to feel left without options at that moment. This is never what we want to happen.
We regret that the delivery did not occur as planned and that you were unable to reach us when you called. Our customer care office is not open on weekends, which is why your call was routed to a recording, and we understand how frustrating that felt under the circumstances. While the delay was related to carrier issues outside of our direct control, we fully recognize that this does not lessen the impact it had on you or your sister’s special day.
We are glad we were able to provide a full refund, but we sincerely apologize that this experience prevented us from earning your trust. Your feedback is important to us, and we take situations like this seriously as we continue working to improve communication and delivery expectations for our customers.
Thank you again for sharing your experience with us.
Customer Care
Bake Me A Wish!
customercare@bakemeawish.com
888‑987‑9474
Cake left on floor of building entrance without any notice
Ordered a cake as a surprise "gift" for a family member one month ahead of time to allow more than enough time before the date to be delivered appropriately. Added a contact phone and message with details to contact due to it being a cake and not a random parcel. What I got was no notification, neither the recipient who I had to ask if he received the surprise bday cake to find out that nothing was delivered. It wasn't until I went back into the account information and checked tracking that I found out the cake was left on the floor of the building entrance. the only reason I am not giving this less stars is cause the cake, thankfully, looked good (even after 24h).
11 March 2026
Unprompted review
Reply from Bake Me A Wish
Hello Kristina,
Thank you for taking the time to share your experience with us. We are very sorry to hear about the delivery situation and understand how upsetting it must have been to discover that the cake was left unattended without any notification, especially when it was meant to be a surprise gift. You did everything right by ordering well in advance and providing delivery instructions, and we regret that this was not handled as expected.
We are grateful that the cake itself arrived in good condition, but we know that does not make up for the stress and disappointment caused by the delivery experience. This feedback is important, and we would truly appreciate the opportunity to review what happened and assist you further. Please feel free to reach out to us directly so we can look into this for you.
Customer Care
Bake Me A Wish!
customercare@bakemeawish.com
888‑987‑9474
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