Bake Me A Wish Reviews 

9,358
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 154 reviews, reviewers had a great experience with this company. Customers frequently appreciate the wide selection of delicious items available on the website, noting that placing an order is simple, smooth, and very convenient. Many consumers also mention that the baked goods consistently arrive on schedule, looking beautifully presented and tasting exceptionally fresh and flavorful. Some reviewers were not happy with the delivery timing, explaining that packages occasionally arrived late or were mishandled during transit. Conversely, a small portion of people felt dissatisfied when the cakes arrived damaged, reporting issues where the frosting was smushed or the items looked melted upon opening.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, reflecting a wide range of opinions on... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many praising the fast, timely, and reliable... See more

Quality

Users describe ambiguous interactions with quality, as experiences vary significantly. While many customers... See more

Order

Customers had ambiguous experiences with order processes, reflecting a clear divide in feedback. While many... See more

Service

Consumers find service to be ambiguous, with highly mixed experiences reported by reviewers. Some loyal... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The gift "Gold Tower" was bascially as it said it would be, but if im honest i didnt think the presentation was spectacular inside the boxes, and i was also very unimpressed that my best friends didnt... See more

Company replied

Rated 4 out of 5 stars

The experience of ordering went through the third time. I had placed the first 2 with no feedback from my bank or PayPal. Fortunately, my 95 year old mother was prepared for a week of snow and recei... See more

Company replied

Rated 4 out of 5 stars

I am very thankful to have the opportunity to send my son a cake across the country for his birthday! It arrived on the expected day, which was so nice. I am not sure of the taste, my son just said it... See more

Company replied

Rated 4 out of 5 stars

Everything went well and was priced fairly, my only complaint was by the time my cake arrived the frosting and sides were smushed, which I assume is on the delivery driver’s part, but from what I coul... See more

Company replied


Company details

  1. Candy Store
  2. Food Products Supplier

Information provided by various external sources

For over 10 years, Bake Me A Wish! has been delivering gourmet quality cakes nationwide in time for our customer's special occasions, including birthdays, anniversaries, Valentines, Mother's Day - you name it! Birthday Cakes are our specialty, and we have over 25 flavors and styles of cake to choose from! Remember the excitement you felt as a child when your birthday cake is brought into the room for your special wish? As we get older, we often look over the chance to indulge ourselves, if only for one day a year, to make it a very special day. Bake Me A Wish! allows fiends and families to recreate that experience and send a delicious cake to their loved one and have it arrive on their birthday - guaranteed!

Bake Me A Wish! Gourmet Bakery Gifts

Written by the company

Gourmet Cakes, Cupcakes, Cookies and Brownies delivered nationwide!

On Time Delivery Guaranteed!

Have your cake and eat it too!

We'll have your cake or gift arrive on the date you select!

Contact info

3.8

Great

TrustScore 4 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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3.8

All reviews

(9,358)

149 reviews in the last 12 months

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Rated 5 out of 5 stars

Best Cake Delivery Service

I have been ordering this particular cake for my son's birthday for the last 6 or so years and every time, he calls to tell me that it is by far the MOST Delicious Cake he's ever had. Thank you for being so consistently reliable every year!!!!

17 October 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello, thanks for writing,

We’re honored to be part of your son’s birthday tradition year after year! It’s incredibly rewarding to hear that he still considers our cake the most delicious he’s ever had. Thank you for your continued trust and kind words, it means the world to us.

We hope to serve you and your family again soon!
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com

Rated 1 out of 5 stars

Totally smashed cake

Totally smashed cake. No bubble wrap or any sort of protected covering.

17 October 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Weekley, thanks for writing,

We’re truly sorry to hear that your cake arrived damaged and without proper protective packaging. That’s not the experience we want for our customers, and we understand how disappointing it must have been. We’re reviewing this with our fulfillment team to ensure better safeguards are in place moving forward.
Please reach out to us at customercare@bakemeawish.com or 888-YUR-WISH so we can make this right. Our 100% guarantee policy would definitely fix this situation as best as we can!

Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com

Rated 5 out of 5 stars

Received on time

Received on time

9 October 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Dorothy, thanks for writing,
We’re so glad to hear your order arrived on time! Thank you for choosing Bake Me A Wish! We’re always happy to help make your celebrations sweet and stress-free.
We look forward to serving you again soon!

Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com

Rated 5 out of 5 stars

Auto correct tragedy that wasn't

I ordered on line and the auto correct changed the address I intended to send the cake to. I didn't find the error until later. I called the customer service # and they were very reassuring and corrected the issue immediately! The cake arrived in the morning of the day promised and the company even sent emails along the way so I knew the exact time it was delivered.

3 October 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Barbara, thanks for writing,
We’re so glad everything worked out and that your cake arrived right on time! Thank you for your kind words. It truly means a lot to hear that our team was able to help quickly and that the updates kept you informed every step of the way.
We’re always here to make gifting easy and joyful!

Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com

Rated 5 out of 5 stars

Delicious and Reliable

Your company is so reliable and my friends and family always rave about the past

4 October 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Snowhawk, thanks for writing,

We’re so happy to hear that your gifts have been both delicious and dependable, what a wonderful compliment! It means the world to us that your friends and family continue to enjoy their treats.
If you ever capture a sweet moment with one of our desserts, we’d love for you to share it and tag us @bakemeawish on social media!

Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com

Rated 1 out of 5 stars

A bad experience

We ordered a birthday cake for our daughter 2 days before the date and have chosen the delivery between 8am and 12noon - for the birthday lunch. It didn’t arrive and at 3 pm ups is informing the delivery will be done until 9pm - after the birthday party. Cake has been delivered at 6pm.

3 October 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Maria, thanks for writing,

We’re truly sorry to hear that your daughter’s birthday cake didn’t arrive in time for the celebration. We understand how important timely delivery is, and especially for such a meaningful moment. We regret that UPS’s delay impacted your plans.

We’ve shared your feedback with our team and the carrier to help prevent this in the future. If this has not been resolved yet by our team, please call or email us.

Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com

Rated 5 out of 5 stars

Fast and delish

29 September 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Sheryl, thanks for writing,

We’re so glad to hear your cake arrived fast and was absolutely delish, just the way we like it! Thank you for sharing your sweet feedback.

If you snapped a photo of the celebration, we’d love to see it! Tag us @bakemeawish on social media to help spread the joy.

Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com

Rated 5 out of 5 stars

The cake came on time

The cake came on time, but it didn't include the birthday card or candles I ordered with it.

Edit: the candles and card was inside the cake box. My apologies,Editing my review.

26 September 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Vinu, thanks for writing,

We’re glad to hear your cake arrived on time, but we’re truly sorry that the birthday card and candles you ordered were missing. That’s not the experience we aim to deliver, and we understand how disappointing it can be when special touches are left out.
Please reach out to us at customercare@bakemeawish.com or call 888-YUR-WISH so we can look into this and make it right. We appreciate your feedback and the opportunity to improve.
Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com

Rated 1 out of 5 stars

Not worth the money!!

Didn't realize it was so small, I would of paid for a full-size cake not a mini. Decoration around the edge was detached from the top and smeared the cake. The card was ruined by a defect in printing. Terrible for $100, NOT HAPPY!!

25 September 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Bryon, thanks for writing,

We’re truly sorry to hear that your experience didn’t meet expectations. We understand how disappointing it must have been to receive a cake that felt too small and arrived with smudged decorations and a misprinted card. That’s not the level of quality we strive to deliver, and we regret the frustration this caused.

We’ve issued a full refund for your order, and we hope this helps make things right. Your feedback is important to us, and we’re using it to improve every step of the experience.

Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com

Rated 1 out of 5 stars

My dad has cancer

My dad has cancer, Bake Me a Wish said it was fraud, and cancelled his cake right before his birthday. I live in Seattle, he is in Michigan. You really see who a company is, in times like these. Way to make his last birthday feel special. It was a German Black Forest Cake (Schwarzwälder Kirschtorte) just like his mom used to bake him as a child. I've seen some stories of poor customer experience in my life, but this one take the topping of the cake. Order # 1131979 😪

15 September 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello, thanks for writing,

We’re deeply sorry for the distress caused around your father’s birthday. We understand how meaningful this cake was, especially given the circumstances, and we regret that the initial cancellation added to an already difficult time. While we did reship the order and it arrived on September 23, we know that doesn’t undo the disappointment, and we sincerely apologize.

Please know your feedback has been shared with our team so we can continue improving how we handle sensitive situations. We truly appreciate you giving us the chance to make it right, and we’re sending warm wishes to you and your family.

Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com

Rated 5 out of 5 stars

Communication was fabulous and greatly…

Communication was fabulous and greatly appreciated.

18 September 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Delilah, thanks for writing,

We’re so glad to hear that our communication made a difference, it’s always our goal to keep things smooth and thoughtful from start to finish. Your kind words mean a lot to our team!

If you have a photo of your gift or celebration, we’d love to see it! Feel free to tag us on social or share your moment with us.

Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com

Rated 1 out of 5 stars

The cake I received did not match the…

The cake I received did not match the picture at all. It looked extremely unpleasant and did not taste good at all. Will never order from here again.

17 September 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Michael, thanks for writing,

We’re truly sorry to hear that your Cookies and Cream Cheesecake didn’t meet expectations. That’s not the experience we aim to deliver, and we understand how disappointing this must have been—especially when gifting or celebrating. We’d love the opportunity to make things right and learn more about what happened. Please reach out to us at customercare@bakemeawish.com or call 888-YUR-WISH so we can assist you directly.

If you have a photo of the cake, feel free to share it with us, we’re always working to improve and appreciate your feedback.

Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com

Rated 5 out of 5 stars

Delicious cake

The cake was very delicious. And fast delivery. The cake was very well packed for shipping

16 September 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello SinDee, thanks for writing,

We’re thrilled to hear that you enjoyed the cake and that it arrived quickly and securely! We take great care in both flavor and packaging, so it’s wonderful to know it made a sweet impression.

If you snapped a photo of your celebration, we’d love to see it, feel free to tag us on social media or share your moment with us!

Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com

Rated 1 out of 5 stars

Terrible service!!!

Terrible service!!!! Order 112933444 never was delivered! Five time talked to customer service without success!!!

11 September 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello, thanks for writing,

We’re truly sorry for the frustration and inconvenience caused by the delivery issues with your order. We understand how disappointing this experience was, especially after multiple attempts to resolve it. While we did issue a full refund, we know that doesn’t make up for the missed celebration, and we deeply regret the trouble this caused. If you’re ever open to giving us another chance, we’d love the opportunity to make things right. We hope to bake your wish come true again soon!

Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com

Rated 5 out of 5 stars

Cake was in great condition

Cake was in great condition. Fresh and ready to eat

6 September 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Jim, thanks for writing,

We’re so glad to hear the cake arrived in great condition and was fresh and ready to enjoy! Thank you for choosing Bake Me A Wish! to be part of your celebration. We’d love to see photos if you have any, feel free to tag us on social media and stay connected! Have a great day!

Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com

Rated 5 out of 5 stars

Very lovely and tasty cake.

Very lovely and tasty cake.

5 September 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Priscilla, thanks for writing,

We’re so happy to hear you enjoyed the cake, it’s wonderful to know it was both lovely and tasty! Thank you for choosing Bake Me A Wish! to be part of your celebration. We’d love to see photos if you have any, feel free to tag us on social media and stay connected!

Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com

Rated 5 out of 5 stars

Apple pie

I sent the apple pie to my son for his birthday. It was sent quickly, he received it in great condition and said it was delicious!!

4 September 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Donna, thanks for writing,

We’re so happy to hear your son enjoyed the apple pie for his birthday! It’s great to know it arrived quickly and in perfect condition—thank you for letting us be part of his special day. If you have any photos to share, we’d love to see them—feel free to tag us on social media. We hope to bake your wish come true again soon!

Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com

Rated 5 out of 5 stars

variety of products

variety of products. delivery on time and product was still cold

3 September 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Julie, thanks for writing,

We’re so glad to hear your order arrived on time and still cold after transit! We have been working on our packaging for 20 years and freshness is a top priority for us! We’re thrilled you enjoyed the variety of products, and we’d love to see any photos you might have. Feel free to tag us on social media. We hope to bake your wish come true again soon!

Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com

Rated 5 out of 5 stars

Awesome experience

It was delivered on the morning tge day before her birthday. My friend loved it. I also appreciate the updates you provided about the progress of the order. Thank you- you are my new go to for out of town friends.

24 August 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello MaryAnn, thanks for writing,

We’re so glad your friend loved her birthday surprise and that everything arrived right on time! It’s wonderful to hear the order updates helped make the experience smooth and stress-free. If you ever have photos to share, we’d love to see them! Feel free to tag us on social media. We hope to bake your wish come true again soon!

Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com

Rated 3 out of 5 stars

Delicious Cake, But Too Small and Delivery Cost Astronomical

The German Chocolate cake is really delicious. Great quality. However, the delivery charges are exorbitant, and there are rarely coupons for free delivery. Additionally, the cake appears smaller than my last order, and for the price, it is literally not as big as a hand. Although the cake is delicious, I think I will have to consider looking into local bakeries because of the cost of delivery and the minuscule size of the cake.

28 August 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hi ChaneyBlu,

Thank you so much for your thoughtful review. We're delighted to hear that you enjoyed the flavor and quality of our German Chocolate cake, it’s one of our most loved recipes!

We’re sorry to hear that the delivery charges and cake size didn’t meet your expectations. All of our cake sizes are listed clearly in the description of each gift on our website, so customers can make informed choices before ordering. We understand that shipping costs can be a concern, and while we do offer seasonal promotions, we appreciate your feedback and will continue working to improve our value and offerings.

We hope you’ll consider giving us another try in the future, and if you have any questions or need help selecting the right gift, our customer care team is always here to assist.

Warm regards,
Customer Care
Bake Me A Wish!
📞 888-YUR-WISH
📧 customercare@bakemeawish.com

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