Bake Me A Wish Reviews 

9,358
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 154 reviews, reviewers had a great experience with this company. Customers frequently appreciate the wide selection of delicious items available on the website, noting that placing an order is simple, smooth, and very convenient. Many consumers also mention that the baked goods consistently arrive on schedule, looking beautifully presented and tasting exceptionally fresh and flavorful. Some reviewers were not happy with the delivery timing, explaining that packages occasionally arrived late or were mishandled during transit. Conversely, a small portion of people felt dissatisfied when the cakes arrived damaged, reporting issues where the frosting was smushed or the items looked melted upon opening.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, reflecting a wide range of opinions on... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many praising the fast, timely, and reliable... See more

Quality

Users describe ambiguous interactions with quality, as experiences vary significantly. While many customers... See more

Order

Customers had ambiguous experiences with order processes, reflecting a clear divide in feedback. While many... See more

Service

Consumers find service to be ambiguous, with highly mixed experiences reported by reviewers. Some loyal... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The gift "Gold Tower" was bascially as it said it would be, but if im honest i didnt think the presentation was spectacular inside the boxes, and i was also very unimpressed that my best friends didnt... See more

Company replied

Rated 4 out of 5 stars

The experience of ordering went through the third time. I had placed the first 2 with no feedback from my bank or PayPal. Fortunately, my 95 year old mother was prepared for a week of snow and recei... See more

Company replied

Rated 4 out of 5 stars

I am very thankful to have the opportunity to send my son a cake across the country for his birthday! It arrived on the expected day, which was so nice. I am not sure of the taste, my son just said it... See more

Company replied

Rated 4 out of 5 stars

Everything went well and was priced fairly, my only complaint was by the time my cake arrived the frosting and sides were smushed, which I assume is on the delivery driver’s part, but from what I coul... See more

Company replied


Company details

  1. Candy Store
  2. Food Products Supplier

Information provided by various external sources

For over 10 years, Bake Me A Wish! has been delivering gourmet quality cakes nationwide in time for our customer's special occasions, including birthdays, anniversaries, Valentines, Mother's Day - you name it! Birthday Cakes are our specialty, and we have over 25 flavors and styles of cake to choose from! Remember the excitement you felt as a child when your birthday cake is brought into the room for your special wish? As we get older, we often look over the chance to indulge ourselves, if only for one day a year, to make it a very special day. Bake Me A Wish! allows fiends and families to recreate that experience and send a delicious cake to their loved one and have it arrive on their birthday - guaranteed!

Bake Me A Wish! Gourmet Bakery Gifts

Written by the company

Gourmet Cakes, Cupcakes, Cookies and Brownies delivered nationwide!

On Time Delivery Guaranteed!

Have your cake and eat it too!

We'll have your cake or gift arrive on the date you select!

Contact info

3.8

Great

TrustScore 4 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

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3.8

All reviews

(9,358)

149 reviews in the last 12 months

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Rated 5 out of 5 stars

Cheesecake was delivered by 4

Cheesecake was delivered by 4, it was chilled, and the packaging was in good shape. It’s not my cake so I haven’t tried it yet but I’m sure it’s great.

26 February 2026
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Erin,
Thank you for sharing your experience. We are glad to hear the cheesecake arrived chilled and well packaged. We hope it is enjoyed when the time comes, and we appreciate you choosing us for this gift.
If there is anything we can assist with for future orders, we are here to help.
Customer Care
Bake Me A Wish!
customercare@bakemeawish.com
888 987 9474

Rated 5 out of 5 stars

Delivered on time

25 February 2026
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Randy,
Thank you for sharing your experience. We are happy to know that your order arrived on time and that we could be part of your celebration.
If you captured any photos from the occasion, feel free to tag us on social media. We always enjoy seeing our gifts in their moment of celebration.

Customer Care
Bake Me A Wish!
customercare@bakemeawish.com
888‑987‑9474

Rated 4 out of 5 stars

I've been using Bake Me a Wish for my…

I've been using Bake Me a Wish for my family's celebrations for years, and I've always had great experiences with their high-quality pastries and service.

14 February 2026
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello J.J.

Thank you for celebrating with us for so many years. We are truly grateful for your loyalty and so glad to know that our pastries and service have continued to make a positive impression on your family occasions.
If you have any photos from your celebration, we would love to see them. You can tag us on social media so we can celebrate with you.

Customer Care
Bake Me A Wish!
customercare@bakemeawish.com
888‑987‑9474

Rated 4 out of 5 stars

Was expecting something bigger when it…

Was expecting something bigger when it comes to cookies.

14 February 2026
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hi Miranda,

Thank you for sharing your feedback with us. We are sorry to hear the cookies were smaller than you expected. We appreciate you letting us know, and we will be reviewing this with our team to make sure our product descriptions set clearer expectations.

Thank you again for taking the time to leave a review. Your experience matters to us.

Kind regards,
Customer Care
Bake Me A Wish!
CustomerCare@BakeMeAWish.com
888-987-9474

Rated 5 out of 5 stars

Valentine’s greetings

Easy to buy from overseas, perfect time of delivery, fine and delicious cake,

14 February 2026
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hi Carlos,

Thank you for your wonderful review. We are happy to hear that ordering from overseas was easy, and we are glad the delivery arrived on time. We are also delighted to know the cake was fine and delicious.
We would love to see your celebration photos, so please share and tag us on social media.

Thank you again. We appreciate the chance to be part of your special occasions.

Kind regards,
Customer Care
Bake Me A Wish!
CustomerCare@BakeMeAWish.com
888-987-9474

Rated 4 out of 5 stars

It will be good to have an expected…

It will be good to have an expected time of delivery as we need to be sure there’s someone to receive it.

1 February 2026
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hi Anna,

Thank you for sharing your feedback. We understand how important it is to know when a gift will arrive. Our deliveries do not require a signature, so the package can be safely left at the address even if no one is home. We appreciate you taking the time to let us know what would make the experience even better.

Kind regards,
Customer Care
Bake Me A Wish!
CustomerCare@BakeMeAWish.com
888-987-9474

Rated 3 out of 5 stars

Late delivery

The gift was delivered 3 days late, so that sucked. But my boyfriend did really like the cake. It was still fresh-ish when it arrived at the house.

21 January 2026
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hi Annika,

Thank you for taking the time to share your feedback with us. We're truly sorry to hear your gift arrived three days late, we understand how disappointing that is, especially when you’re planning something meaningful for someone special. In the future, please let us know about any late delivery issues as soon as possible so we can look into the situation right away and work toward a solution. We're glad to hear your boyfriend still enjoyed the cake, and we appreciate you giving us the chance to make this right.
Kind regards,
Customer Care
Bake Me A Wish!
CustomerCare@BakeMeAWish.com
888‑987‑9474

Rated 5 out of 5 stars

Great service!

Great service!

10 February 2026
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hi Donna,

Thank you so much for your kind review! We're delighted to hear you received great service, and we truly appreciate you choosing us to help celebrate your special moments.

Kind regards,
Customer Care
Bake Me A Wish!
CustomerCare@BakeMeAWish.com
888‑987‑9474

Rated 5 out of 5 stars

Excellent service

Delivery was prompt, cake was delicious

10 February 2026
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hi there,

Thank you for your wonderful review! We're so glad to hear the delivery was prompt and that the cake was delicious. It means a lot to us to be part of your celebration, and we truly appreciate your positive feedback.

Kind regards,
Customer Care
Bake Me A Wish!
CustomerCare@BakeMeAWish.com
888‑987‑9474

Rated 5 out of 5 stars

The Cake was a Hit!!

My sister received her mousse cake on schedule and brought it to the brunch her children were having for her. All loved the cake. Thanks again for making it so easy to give family and friends a loving gift when they are far away.

31 January 2026
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hi Listing Agent,

Thank you so much for sharing your experience! We’re thrilled to hear that the mousse cake arrived right on time and became such a hit at your sister’s brunch. It’s wonderful knowing everyone enjoyed it and that we could help you send a heartfelt gift from afar.
We’d love to see your celebration photos, so please share and tag us on social media!

Thank you again for choosing us to help you stay connected to the people you care about. Making celebrations easier is exactly why we do what we do.
Kind regards,
Customer Care
Bake Me A Wish!
CustomerCare@bakemeawish.com
888-987-9474

Rated 3 out of 5 stars

The cake was not a genuine German…

The cake was not a genuine German Chocolate. More of a chocolate cake with coconut/pecan frosting.
Not a good value for the price especially not being a true German Chocolate. Ordering an entire 5 layer 10 inch from a local restaurant would have been cheaper.
Great flavor and very moist nonetheless.
Would not order again, though

5 February 2026
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hi Amos,

Thank you for sharing your honest feedback with us. We’re glad to hear you enjoyed the flavor and moistness of the cake, but we’re truly sorry it didn’t meet your expectations for a traditional German Chocolate Cake. We understand how important authenticity is, especially when you’re ordering for a meaningful occasion. Your comments about the cake style and value are important to us, and we’ll be sharing them with our team as we continue refining our recipes and offerings.

Thank you again, we appreciate you taking the time to tell us about your experience, and feedback like yours helps us improve for all our customers.

Kind regards,
Customer Care
Bake Me A Wish!
CustomerCare@BakeMeAWish.com
888‑987‑9474

Rated 3 out of 5 stars

I first used Bake Me A Wish three years…

I first used Bake Me A Wish three years ago for my son’s birthday who’s away at college and it was great. Yes, had to pay extra for next delivery but it was delivered on his birthday.
Since he was going to be back in school for his birthday this year I decided to use this company again. And again I paid extra for the cake, which was supposed to be a yellow one, not chocolate, to be delivered the next day and it was not.
Ordering on their site was fine, I thought but I noticed that instead of redoing my order (originally I chose chocolate cake) they automatically added another cake in my cart. Of course, I removed the chocolate one and kept the yellow one. Ordered, paid an extra $22 for shipping to be delivered the next day on his birthday and waited to hear about the delivery-as we all do.
I saw that it was on track to be delivered the day after his birthday. I emailed customer service, which I believe is outsourced, to complain and get my money back for shipping and to also state I ordered yellow, not chocolate.
I received a rather unsympathetic response in which they said the order was to be delivered on the 23rd, not the 22nd (son’s birthday). I replied stating that this wasn’t the case. Mind you it took a few of days for this email correspondence (sent, waiting for a response, replied, etc). Well, they doubled down and sent a screenshot of my original order (chocolate cake). The bigger point is that it wasn’t delivered the next day for my son’s birthday but I cannot believe how removed they are from customer courtesy. The old saying “the customer is always right” is gone and though I don’t believe that wholeheartedly what I do believe is that you must still have a sympathetic ear and at least offer something-a one time refund, a discount for your next order, etc. But the tone was “I’m right and you’re wrong”.
So, you’ve made $175 off me when you could’ve made more if you were customer focused.

22 January 2026
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hi Sheila,

Thank you for taking the time to share such a detailed account of your experience. We’re truly sorry for the frustration you went through especially when you were trying to make your son’s birthday away from home feel special. Moments like these matter, and we never want you to feel unheard or unsupported.
We understand how upsetting it is when the date you were hoping for doesn’t match what was fulfilled. We reviewed the order details, and while the system did confirm delivery for the 23rd, rather than the 22nd, we completely understand why the situation felt disappointing, the experience still fell short of what you hoped for.

We’re also sorry that the email exchange came across as unsympathetic. That is not the tone we ever want to convey. You deserved clearer communication and more warmth from us.
Regarding the cake selection, we appreciate you letting us know what happened in your cart. We’ll be reviewing that process internally to ensure customers don’t feel confused or rushed during checkout.
Unfortunately, your order was place past the cutoff for personalized gifts for next day delivery. We hope you will give us another shot soon.
Thank you again for your feedback experiences like yours help us improve and reinforce the importance of patience, empathy, and care with every customer interaction. We truly hope we can earn back your trust in the future.

Kind regards,
Customer Care
Bake Me A Wish!
CustomerCare@bakemeawish.com
888‑987‑9474

Rated 3 out of 5 stars

Disappointed

Thought were fresh it was shopped earlier than normal wa. It as good as usual & your prices really we t up

27 January 2026
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hi Michelle,

Thank you for sharing your feedback with us. We’re sorry to hear your recent order didn’t taste as fresh as you’re used to, especially since you’ve enjoyed our desserts before. That’s not the consistent quality we want for you, and we appreciate you letting us know. We’ll be reviewing your comments with our team so we can look into what may have happened.
We’d love to see your celebration photos, so please share and tag us on social media!

Thank you again, creating reliably delicious experiences is incredibly important to us, and feedback like yours helps us continue improving.

Kind regards,
Customer Care
Bake Me A Wish!
CustomerCare@bakemeawish.com
888‑987‑9474

Rated 5 out of 5 stars

We sent a cake to our niece for her…

We sent a cake to our niece for her birthday- she was so happy to receive it and said it was amazing and delicious. This was our 2nd time ordering- the process is easy- will definitely order again.

27 January 2026
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hi Katharine,

Thank you so much for your wonderful review! We’re thrilled to hear your niece loved her birthday cake and that it arrived just as hoped. It means a lot that this was your second time ordering and that the process has been easy for you — we’re grateful to have you return.
We’d love to see your celebration photos, so please share and tag us on social media!
Thank you again for choosing us, being part of special family moments like this is exactly why we do what we do.

Kind regards,
Customer Care
Bake Me A Wish!
CustomerCare@bakemeawish.com
888-987-9474

Rated 4 out of 5 stars

See above

The experience of ordering went through the third time. I had placed the first 2 with no feedback from my bank or PayPal. Fortunately, my 95 year old mother was prepared for a week of snow and received the cake before the snow arrived. No one called her to say the cake arrived.
Customer service issues like these are easily remedied for such a great bakery.

24 January 2026
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hi M,

Thank you for taking the time to share your experience with us. We’re glad your mother received her cake before the snow arrived and hope it brought her some comfort and joy. We understand how concerning it can be not to receive updates, and we appreciate you letting us know. UPS drivers don’t carry company phones to make delivery calls, but we do send a delivery‑confirmation email to the gift recipient as soon as the package is marked delivered.

We’d love to see your celebration photos, so please share and tag us on social media!
Thank you again for your feedback, providing great service and smooth celebrations is incredibly important to us, and insights like yours help us continue improving.

Kind regards,
Customer Care
Bake Me A Wish!
CustomerCare@bakemeawish.com
888-987-9474

Rated 4 out of 5 stars

Everything looked OK except they did…

Everything looked OK except they did not use my 15% discount code that I put on the payment form. However, I received a notice from customer service that they would apply the discount to my credit card.

19 January 2026
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hi Christine,
Thank you for your feedback! We're glad everything looked good with your order, and we’re sorry to hear that your 15% discount code didn’t apply at checkout. Please email us with the promo code you used and your order number, and we’ll be happy to get that added for you after the fact.

We’d love to see your celebration photos, so please share and tag us on social media!
Thank you again for choosing us, making your celebrations sweet and seamless is always our priority.

Kind regards,
Customer Care
Bake Me A Wish!
CustomerCare@bakemeawish.com
888-987-9474

Rated 5 out of 5 stars

Incredible selection of products!

Incredible selection of products and dependable, fast delivery! I just sent my nephew a selection of mini pies for his birthday. He was thrilled and said they were "adorable" and delicious.

22 January 2026
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hi Scott,

Thank you for the fantastic review! We're thrilled to hear you loved our selection and that the mini pies arrived quickly and made your nephew’s birthday extra fun. We’re so glad he enjoyed them and found them “adorable”, that made us smile!

We’d love to see your celebration photos, so please share and tag us on social media!
Thank you again for choosing us. Bringing joy to your loved ones is what inspires us every day.

Kind regards,
Customer Care
Bake Me A Wish!
CustomerCare@bakemeawish.com
888-987-9474

Rated 4 out of 5 stars

Birthday Cake across the miles!

I am very thankful to have the opportunity to send my son a cake across the country for his birthday! It arrived on the expected day, which was so nice. I am not sure of the taste, my son just said it was “fine”… maybe he ate a piece while it was still very cold. Shipping costs seemed a little high and I wasn’t sure of the meaning of ”next day” or “second day”, but all is well and he received a little bit of home for his birthday while living so far away from family. Being able to track my order was also nice!

21 January 2026
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hi Cindy,

Thank you so much for sharing your experience with us! We’re really glad to hear your son’s birthday cake arrived on the expected day, being able to send a little taste of home across the miles is exactly why we do what we do. Sometimes the cake can still be a bit cold if it’s enjoyed right away, but we hope he loved it once it fully thawed. We appreciate your feedback on shipping and the delivery terms, we’re always working to make things clearer and more helpful.

We’d love to see your celebration photos, so please share and tag us on social media!
Thank you again for choosing us — helping families celebrate together, even from far away, means a great deal to our team.

Kind regards,
Customer Care
Bake Me A Wish!
CustomerCare@bakemeawish.com
888-987-9474

Rated 1 out of 5 stars

Extremely disappointed!

I ordered a birthday cake for my father-in-law, he was disappointed in the texture and taste of the cake. It was gritty. Also, there was no icing on the top of the cake or on the sides would not recommend this for anybody! Extremely disappointed

6 January 2026
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Paul, thanks for writing,

We’re truly sorry to hear that the cake for your father‑in‑law didn’t meet your expectations. That’s not the experience we want for our customers, especially for such a meaningful celebration. We’d like to learn more and make this right. Please reach out to us directly at customercare@bakemeawish.com or call 888‑YUR‑WISH (888‑987‑9474) so we can assist you.

If you’re willing, we’d also love to see photos or hear more about the details of your order to help us improve. You can also share your experience or follow us on social media to see how we’re celebrating happy moments nationwide.

Kind regards,
Customer Care
Bake Me A Wish!
T: 888‑YUR‑WISH (888‑987‑9474)
E: customercare@bakemeawish.com

Rated 5 out of 5 stars

The cake was beautiful and tasty!

The cake was wrapped carefully, arrived on time, and was presented beautifully. It was moist and delicious. My Mother in Law loved her German Chocolate Cake for her 60th birthday!!

31 December 2025
Unprompted review
Bake Me A Wish logo

Reply from Bake Me A Wish

Hello Haley, thanks for writing,

We’re thrilled to hear that your mother-in-law loved her German Chocolate Cake and that it arrived on time and beautifully presented for her special day! Our team takes pride in ensuring every gift is both delicious and memorable, and your kind words mean so much to us. We hope Bake Me A Wish will be part of many more celebrations to come, feel free to share photos with us on social media!

Kind regards,
Customer Care
Bake Me A Wish!
T: 888-YUR-WISH (888-987-9474)
E: customercare@bakemeawish.com

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