ATS Euromaster - Reading Reviews 88

TrustScore 4.5 out of 5

4.4

Basingstoke Road, RG2 0NG Reading, Reading, GB


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See what reviewers are saying

Rated 5 out of 5 stars

My car failed the MOT for an emission problem, I called ATS on Tuesday evening, they booked me in for the investigation on Thursday, I left the car with them on Wednesday evening, and before I got b... See more

Company replied

Rated 5 out of 5 stars

Very good and helpful team down at The Basingstoke Rd branch of ATS EUROMASTER in Reading. Lovely chap on reception. Okay I’ve just spent £ 580 odd pounds. But still feel like I’ve got a good deal on... See more

Company replied

Rated 4 out of 5 stars

Prompt and timely servicing & MOT conducted. However after fitting new tyres and inclusive of wheel alignment, the vehicle was imbalanced , one of the wheel had excessive air pressure . Had to get the... See more

Rated 5 out of 5 stars

The gents at ATS were really helpful and friendly. They fitted me in as my booking hadn't registered and have restored my car aircon to the temperature of a mobile fridge! Great service and work... See more

Company replied


Company details

  1. Tire Shop
  2. Brake Shop
  3. Car Inspection Station
  4. Car Repair and Maintenance
  5. Car Service
  6. Oil Change Service

About ATS Euromaster - Reading

Written by the company

Tyres, MOTs & Vehicle Services at ATS Euromaster 

At ATS Euromaster you’ll find everything you need to keep your car in peak, roadworthy condition including services, tyres and checks. This is all backed up by our team of highly-skilled technicians who are on-hand to provide you reliable advice, an unbiased service and a competitive price.

ATS Euromaster has been around since 1965 and in that time we’ve tirelessly committed ourselves to providing you with a service that is second-to-none.

When you come to ATS Euromaster, you get:

  • More than 50 years experience
  • Tyre brands known and trusted the world over
  • More than 235 centres across the UK
  • Access to the 14-country strong Euromaster network
  • A guarantee on parts and services provided
  • OEM or better parts used at all times

 

Choose from some of the world’s most trusted tyre brands for your vehicle, or see the full range of car tyres available.  You can also find cheap tyres with our range of stock clearance tyres including leading brands such as Michelin, Pirelli, Continental and more! If you're looking for a specific type of tyre we also offer winter tyres, all season tyres and run flat tyres.

Our highly-skilled technicians are also happy to provide you with a wide selection of car services that help keep your car happy, healthy and roadworthy. You can book your MOT or next car service online with hourly appointments available.


Contact info

  • Basingstoke Road, RG2 0NG, Reading, Reading, United Kingdom

  • +441189759500

4.4

Excellent

TrustScore 4.5 out of 5

88 reviews

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Rated 1 out of 5 stars

I would have given them zero if…

I would have given them zero if allowed.
Unreliable, broken promises and worse customer experience. Will never deal with them again.
Needed to change three tyres on my SUV as existing I mines are below legal limit and I did not want to risk driving L. So I booked mobile fitting and was given an appointment on Monday 29th Dec. A day before got an e-mail advising than the appointment was shifted to Tuesday 39th due to stock availability. I have had to re-arrange my schedule again to accommodate. Waited until it was 1pm on Tuesday and called as I had not heard back. Only to be told that there is no stick and they will not be able to fit as per appointment- clearly they did not bother to check and only did so when I phoned to check!. Spoke to allegedly one of the manager and she tried to rambled and waffled, eventually appointment was changed again to Friday 2nd. Then a got a message on Friday saying the job was cancelled. They waisted my time three times and no even an apology. Appalling customer service. Stay away.

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Great service and advice.

I couldn't be more pleased with the advice and help I've received from this branch. They have certainly gone above and beyond with customer service and the work carried out on my vehicle. Thank you!!

29 January 2025
Rated 5 out of 5 stars

The full service

The full service, mot and tyres fitted was finished in good time, and the person that I dealt with was friendly, informative, and very helpful. I would definitely use this branch of ATS again.

7 January 2025
Rated 4 out of 5 stars

Prompt and timely servicing & MOT…

Prompt and timely servicing & MOT conducted. However after fitting new tyres and inclusive of wheel alignment, the vehicle was imbalanced , one of the wheel had excessive air pressure . Had to get the car back to them to carry out manual alignment.

6 January 2025
Rated 5 out of 5 stars

Attentive

Attentive, understood my request and dealt with it in a professional manner. Wheels were balanced and completed in a quick time frame. Would recommend to my family and friends.

28 December 2024
Rated 4 out of 5 stars

I had a problem with the tyre

I had a problem with the tyre. Got to ATS as son as they were open on Tuesday. Fast diagnostic, at 11.40 my car was ready with changed front tyres and front alignment done. Customer service excellent.
I cannot give the fifth star as they a bit pricey.

3 December 2024
ATS Euromaster - Reading logo

Reply from ATS Euromaster - Reading

Hi, we appreciate your 4 Star rating, as we are always looking for ways to improve. We hope to see you again soon and earn a 5 star rating! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Everything went well good communication…

Everything went well good communication and pleasant staff

2 December 2024
ATS Euromaster - Reading logo

Reply from ATS Euromaster - Reading

Hi Andrew Smith, thank you for taking the time to leave a review for us at ATS Euromaster. We are delighted to receive a 5 star rating! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Quick and neat job

Quick and neat job, again. Thank you!

29 November 2024
ATS Euromaster - Reading logo

Reply from ATS Euromaster - Reading

Hi Smanch we are very happy to have provided you with such a positive experience that earned a 5 Star rating! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Excellent service

Excellent service

9 November 2024
ATS Euromaster - Reading logo

Reply from ATS Euromaster - Reading

Hello AHMED, thank you for taking the time to let us know how we did. We hope you have a great day! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Staff helpful explained what had failed…

Staff helpful explained what had failed gave me a great price for tyre which was out of stock ordered and still only took about an hour.great service

9 November 2024
ATS Euromaster - Reading logo

Reply from ATS Euromaster - Reading

Hi Paul Biddle, we really appreciate your positive review! Kind Regards, ATS Euromaster

Rated 5 out of 5 stars

Good to have the mot service back The staff were helpful and friendly

The staff were helpful and friendly, honest about what needed to be done, I am so glad you are able to carry out mot's again as this allows me to bring my vehicles in for a complete check and get it safe.

8 November 2024
ATS Euromaster - Reading logo

Reply from ATS Euromaster - Reading

Hi owen mott, we are very happy to have provided you with such a positive experience! Kind Regards, ATS Euromaster

Rated 4 out of 5 stars

Got tyres fitted quickly no waiting

Got tyres fitted quickly no waiting

31 October 2024
ATS Euromaster - Reading logo

Reply from ATS Euromaster - Reading

Thanks for taking the time to review us. We really value your feedback and hope to see you again soon! Kind Regards, ATS Euromaster

Rated 4 out of 5 stars

Woods

Do e the the job I wanted with a smile

26 October 2024
ATS Euromaster - Reading logo

Reply from ATS Euromaster - Reading

Thanks for taking the time to review us. We really value your feedback and hope to see you again soon! Kind Regards, ATS Euromaster

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