My car failed the MOT for an emission problem, I called ATS on Tuesday evening, they booked me in for the investigation on Thursday, I left the car with them on Wednesday evening, and before I got b... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
My car failed the MOT for an emission problem, I called ATS on Tuesday evening, they booked me in for the investigation on Thursday, I left the car with them on Wednesday evening, and before I got b... See more
Company replied
Very good and helpful team down at The Basingstoke Rd branch of ATS EUROMASTER in Reading. Lovely chap on reception. Okay I’ve just spent £ 580 odd pounds. But still feel like I’ve got a good deal on... See more
Company replied
Prompt and timely servicing & MOT conducted. However after fitting new tyres and inclusive of wheel alignment, the vehicle was imbalanced , one of the wheel had excessive air pressure . Had to get the... See more
The gents at ATS were really helpful and friendly. They fitted me in as my booking hadn't registered and have restored my car aircon to the temperature of a mobile fridge! Great service and work... See more
Company replied
Written by the company
At ATS Euromaster you’ll find everything you need to keep your car in peak, roadworthy condition including services, tyres and checks. This is all backed up by our team of highly-skilled technicians who are on-hand to provide you reliable advice, an unbiased service and a competitive price.
ATS Euromaster has been around since 1965 and in that time we’ve tirelessly committed ourselves to providing you with a service that is second-to-none.
When you come to ATS Euromaster, you get:
Choose from some of the world’s most trusted tyre brands for your vehicle, or see the full range of car tyres available. You can also find cheap tyres with our range of stock clearance tyres including leading brands such as Michelin, Pirelli, Continental and more! If you're looking for a specific type of tyre we also offer winter tyres, all season tyres and run flat tyres.
Our highly-skilled technicians are also happy to provide you with a wide selection of car services that help keep your car happy, healthy and roadworthy. You can book your MOT or next car service online with hourly appointments available.
Basingstoke Road, RG2 0NG, Reading, Reading, United Kingdom
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I would have given them zero if allowed.
Unreliable, broken promises and worse customer experience. Will never deal with them again.
Needed to change three tyres on my SUV as existing I mines are below legal limit and I did not want to risk driving L. So I booked mobile fitting and was given an appointment on Monday 29th Dec. A day before got an e-mail advising than the appointment was shifted to Tuesday 39th due to stock availability. I have had to re-arrange my schedule again to accommodate. Waited until it was 1pm on Tuesday and called as I had not heard back. Only to be told that there is no stick and they will not be able to fit as per appointment- clearly they did not bother to check and only did so when I phoned to check!. Spoke to allegedly one of the manager and she tried to rambled and waffled, eventually appointment was changed again to Friday 2nd. Then a got a message on Friday saying the job was cancelled. They waisted my time three times and no even an apology. Appalling customer service. Stay away.
I couldn't be more pleased with the advice and help I've received from this branch. They have certainly gone above and beyond with customer service and the work carried out on my vehicle. Thank you!!
Excellent customer service and good quality service
Fitted me in at short notice an looked after me very well thank you
The full service, mot and tyres fitted was finished in good time, and the person that I dealt with was friendly, informative, and very helpful. I would definitely use this branch of ATS again.
Have taken my cars here for years always ready to help they are polite and knowledgeable nothing is too much trouble for them would recommend them to anyone which I have done several times
Prompt and timely servicing & MOT conducted. However after fitting new tyres and inclusive of wheel alignment, the vehicle was imbalanced , one of the wheel had excessive air pressure . Had to get the car back to them to carry out manual alignment.
Prompt brake fluid change under 60 minutes whilst waiting and free digital vehicle health check
Attentive, understood my request and dealt with it in a professional manner. Wheels were balanced and completed in a quick time frame. Would recommend to my family and friends.
I had a problem with the tyre. Got to ATS as son as they were open on Tuesday. Fast diagnostic, at 11.40 my car was ready with changed front tyres and front alignment done. Customer service excellent.
I cannot give the fifth star as they a bit pricey.

Reply from ATS Euromaster - Reading
Everything went well good communication and pleasant staff

Reply from ATS Euromaster - Reading

Reply from ATS Euromaster - Reading
Staff helpful explained what had failed gave me a great price for tyre which was out of stock ordered and still only took about an hour.great service

Reply from ATS Euromaster - Reading
The staff were helpful and friendly, honest about what needed to be done, I am so glad you are able to carry out mot's again as this allows me to bring my vehicles in for a complete check and get it safe.

Reply from ATS Euromaster - Reading

Reply from ATS Euromaster - Reading
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.