A Mellor Plumbing & Heating Services Reviews 

668
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 211 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers frequently praise the extremely helpful and professional staff members for arriving promptly, explaining technical procedures clearly, and completing home maintenance work efficiently. People are especially pleased with the reliable boiler installations, thorough cleanups afterward, and fair, transparent pricing structures for all services. Reviewers consistently note that customer service representatives are extremely friendly, accommodating during urgent situations, and excellent at scheduling appointments very quickly. However, some customers also noted occasional frustrations such as delayed follow-up quotes, high call-out charges for brief visits, or unresponsive communication during stressful moments.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that engineers arrive promptly and complete jobs... See more

Staff

Consumers find staff to be positive, highlighting their polite, efficient, and professional approach during... See more

Price

Customers consistently note positive experiences with price, highlighting fair pricing, competitive quotes,... See more

Customer service

People report positive experiences with customer service, highlighting supportive and professional... See more

Response time

Reviewers highlight positive aspects of response time, consistently noting that phones are answered promptly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having recently purchased our house, and after a complete rip out and new pipework and plumbing, including underfloor (wet) heating we were losing boiler pressure every 20mins. several plumbers attend... See more

Company replied

Rated 5 out of 5 stars

The service engineer arrived and got on with the job. The kitchen was left spotless. Before leaving he spoke with us about the boiler so we knew exactly how things were. Always get first class treatm... See more

Rated 5 out of 5 stars

Reliable professional company. The plumber are all good at what they do and behave like your’ local plumber ‘. So friendly , easy going but know what they doing . However they are backing up by a l... See more

Company replied

Rated 5 out of 5 stars

Had boiler replaced at a real time of need, along with all my radiators, and yearly services since. Not once has there been an issue with these guys. Highly professional, skilled, and great at communi... See more

Company replied


Company details

  1. Plumber
  2. Gas Installation Service

Information provided by various external sources

If you require cost effective, reliable heating and plumbing engineers then look no further. Operating throughout the Rochdale area, we cater to all domestic and business customer's central heating systems, gas services and plumbing requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

668 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(668)

210 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Always prompt, friendly and efficient
Do a professional job and would choose them every time. They even sorted out a problem we had and I was 12,000 miles away at the time. Thank you A Mellor Plumbing & Heating Serivices

8 January 2026
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Mellor heating services highly recommended.

Great communication prior to the visit. The engineer was on time, very efficient and personable.

13 January 2026
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

1st rate service

1st rate service, as always...

7 January 2026
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Nice genuine guys

Nice genuine guys. Totally trust worthy. Tidied as they went, stayed until job completed.

Offices ladies were so lovely, nothing to much trouble.

22 December 2025
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

New boiler, radiators, and yearly services - top service

Had boiler replaced at a real time of need, along with all my radiators, and yearly services since. Not once has there been an issue with these guys. Highly professional, skilled, and great at communicating. Couldn't recommend them more.

8 January 2026
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

I have been a customer for 3 years

I have been a customer for 3 years, I would highly recommend this company.

9 January 2026
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Serviced my boiler for last five years…

Serviced my boiler for last five years can't fault them very friendly brill price definitely use them for new boiler +breakdowns 👍

2 January 2026
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Very happy customer satisfied with the service…

Very satisfied with the service received engineer arrived on time and I was kept updated on the arrival time.
Engineer was very polite and professional and showed me what the problem was and what was required to fix issues. The cost was considered fair for the work done,
Would definitely recommend Mellors,

22 December 2025
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 3 out of 5 stars

I really appreciate the fact that they…

I really appreciate the fact that they responded promptly to my request. But i hate to say that they have been to my apartment twice to fix my boiler yet the boiler is still not working properly.

10 December 2025
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi Adline,
Thank you for your honest review.
Regards Anthony Mellor.

Rated 5 out of 5 stars

I replaced my old boiler via A Mellor…

I replaced my old boiler via A Mellor plumbing and heating service. Their staff are very knowledgeable and professional. They explained everything for me . I had issue with my central heating, the way they changed the boiler fixed that issue as well. I definitely recommend this company .

17 December 2025
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Top class effecient service

I made an appointment for a boiler service. The engineer turned up on time, was very professional. My boiler was serviced with no fuss or drama. Top class

30 July 2025
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi, Thankyou very much for your positive review its much appricated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Installation of heat pump system

The job was to replace a gas heating system with a heat pump which is now working exceedingly well. The company organised the government grant, and fitted the new system in a week. We are delighted with the result and would highly recommend A Mellor Plumbing & Heating Services

8 December 2025
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi Mary,
Thank you very much for leaving a 5 star review its much appriciated.
Regards Anthony Mellor.

Rated 5 out of 5 stars

Mellor plumbers are a great business to…

Mellor plumbers are a great business to deal with. It's easy to book appointments, they turn up when they say they will and they do a thorough job whilst on the premises. The plumbers we've had to do our service are always friendly and know their job. We had Chris this time but we also sometimes get Brad, both great lads. Invoicing and payments are easy, all via web links.

10 December 2025
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi Paul,
Thank you very much for leaving a 5 star review its much appriciated.
Regards Anthony Mellor

Rated 5 out of 5 stars

First class service

Having recently purchased our house, and after a complete rip out and new pipework and plumbing, including underfloor (wet) heating we were losing boiler pressure every 20mins. several plumbers attended to fix the problem including the original plumber (5 times). after 3 months we where losing the will when i contacted A. Mellor Plumbing. Harrison came out and after three hours the job was done and fixed. it was the fact that he could be bothered and wanted to fix it that impressed. he had an horrendous, M60, journey home at 5pm but he got the job done. Mellor are definitely my go to in the future. Thank you.

26 November 2025
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi Dean,
Thank you very much for leaving a 5 star review its much appriciated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Great service, good price.

Called for a boiler service , engineer came within a week. Very friendly and polite, excellent customer service, will definitely use this company again.

27 November 2025
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi Elaine,
Thank you very much for leaving a 5 star review its much appriciated.
Regards Anthony Mellor

Rated 5 out of 5 stars

All good

All good, great work and professional.

4 December 2025
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi Roger,
Thank you very much for leaving a 5 star review its much appriciated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Excellent work and the lads were…

Excellent work and the lads were brilliant, talked me through what they were doingm great work

28 November 2025
Unprompted review
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Reply from A Mellor Plumbing & Heating Services

Hi Joanne,
Thank you very much for leaving a 5 star review its much appriciated.
Regards Anthony Mellor

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. From arranging the visit to fixing the problem, the team was friendly, professional and genuinely helpful. A big thank you to Siobhan for scheduling our appointment so quickly, and to Brad for resolving the issue efficiently. Fair pricing, honest advice, and none of the usual “this will cost you a fortune” nonsense. Highly recommended.

26 November 2025
Unprompted review
A Mellor Plumbing & Heating Services logo

Reply from A Mellor Plumbing & Heating Services

Hi Russ,
Thank you very much for leaving a 5 star review its much appriciated.
Regards Anthony Mellor

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