Worldwide Travel InsuranceReviews 

4,948
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 796 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the helpfulness and efficiency of the staff. Many appreciate the prompt customer service and quick response times, making interactions smooth and hassle-free. Reviewers also frequently mention the outstanding price, noting that it saves them a significant amount compared to car hire companies. However, some people were dissatisfied with the response time, experiencing delays in receiving policy information or having their queries resolved. A few other people also felt that the process could be lengthy, with some reporting long waiting times on the phone or a lack of confidence from agents.

What people talk about most

Service

Consumers find service to be positive, with many reviewers describing it as professional, polite, and... See more

Staff

People report positive experiences with staff, consistently describing them as professional, helpful, and... See more

Customer service

Customers had positive experiences with customer service, often highlighting the professionalism,... See more

Response time

Reviewers mention positive feedback about response time, with many customers reporting quick answers to calls... See more

Price

Clients share positive opinions on price, finding it to be outstanding and much more cost-effective than car... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent reminder by email, several easy options for payment, prompt return of certificate upon purchase. The cover is excellent - just the thing to avoid car hire companies’ rip-off products, and th... See more

Rated 5 out of 5 stars

I took out this policy following some googling after seeing car rental firms charging £15-20 per day to waive excess on agreements. With 6 days of platinum coverage costing just £15, it was worth a... See more

Rated 5 out of 5 stars

Great service I received my renewal quote and was greeted by Alison at customer service who took my payment details. She was friendly and patient and it was lovely to talk to a person rather than a... See more

Rated 5 out of 5 stars

Easy purchase, helpful staff, prompt service. But along with most other insurance companies, I have no confidence they will be there for me, should I need them.


Company details

  1. Travel Insurance Company
  2. Insurance Agency

Written by the company

We are an independent travel insurance specialist set up in 1993, providing quality cover at competitive prices. We provide Travel Insurance, Car Hire excess Insurance and other related Insurance products to customers based in the UK, EU and Internationally. We believe that high quality products, excellent customer service and great value for money should be available to everyone and we understand that many of our customers have complex needs, so as well as our easy-to-buy online insurance, we provide an in-house Medical Screening service to assist our customers with pre-existing medical conditions, whether long-term or recently diagnosed.

Worldwide Travel Insurance - Specialist cover

Written by the company

Having trouble getting insurance? Let us help!
We are committed to offering insurance to as many travellers as possible, so in addition to our online policies, we have a range of options for customers who find it difficult to buy insurance suitable for their needs. Whether you have pre-existing medical conditions, are in an age group where choices are restricted, or are taking part in higher risk activities, we will do our best to assist you in finding the right cover!

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 68% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(4,948)

769 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Spoke with Chloe

Spoke with Chloe. Very helpful, especially as there were several health issues to discuss. Competitive price and easy to pay. Very pleased with the outcome. Proof will be if we have a claim!

3 June 2026
Rated 5 out of 5 stars

Really good

I am a frequent car hirer and this company saves me a lot per year.
Their service is impeccable and always very fair. They never try to find something to avoid paying you the correct amount of the claim.
I built an image of this company as reliable, honest and a great value for money alternative to car hire insurances.
My latest claim was processed by Syazwan and it has been a great experience. Thank you guys.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Completely satisfied!!!

I am contractor and I travel a lot around Europe. As I always rent a car, I used to have a car rental insurance via my bank. As this changed, I decided to try Worldwide Travel Insurance after a recommendation. I chose Deluxe as the price was very good. 90% cheaper than the one that Rental Company was offering for the same coverage. They were there for me to answer every question, guide me through this process as it was my first time with them, and help me after the rental. After this delightfull experience I do not think I will ever try another insurance.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Call answered promptly and good service

My experience was satisfying and pleasant. My call was answered promptly. Charlotte was clearly spoken and answered my questions to my complete satisfaction. I understood the renewal process completely and was happy with the interaction

1 June 2026
Rated 5 out of 5 stars

Personal Detail Change

We had to change some of our details regarding our schedule so called these guys up to do so- they understood our requirements and the matter was solved there and then - great service

18 May 2026
Rated 5 out of 5 stars

48 hrs, from claim to paid!

I’ve used this company for a number of years and fortunately haven’t had to claim until this year. I have saved thousands of pounds in rental excess insurance that’s typically charged by the rental car companies. Buy insurance from an insurance company and rent a car from a rental car company!

Admittedly it took a while to work through the correct selections on the claim form for the sub insurer but once submitted, the claim amount (less excess) was in my bank account within 48 hours. No questions asked.

I highly recommend this product.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Great customer support, amazing price

I have been using WWI rental car multi insurance since 2017 and have renewed it almost every year whenever I needed a rental car. Throughout all these years, I have been extremely satisfied with the responsiveness and care provided by customer support.

Today, as my claim has been processed, I would especially like to thank Syazwan for his professionalism and his ability to find a solution for my case.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Friendly, helpful and efficient service

Friendly, helpful and efficient assistance from Sandra to make some changes to my Care Hire Excess policy.
I have used Worldwide Travel Insurance for several years for this coverage - its always a very easy process and much more cost effective than using the hire company or even third party booking platforms coverage.

27 May 2026

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