Worldwide Travel InsuranceReviews 

4,948
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 796 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the helpfulness and efficiency of the staff. Many appreciate the prompt customer service and quick response times, making interactions smooth and hassle-free. Reviewers also frequently mention the outstanding price, noting that it saves them a significant amount compared to car hire companies. However, some people were dissatisfied with the response time, experiencing delays in receiving policy information or having their queries resolved. A few other people also felt that the process could be lengthy, with some reporting long waiting times on the phone or a lack of confidence from agents.

What people talk about most

Service

Consumers find service to be positive, with many reviewers describing it as professional, polite, and... See more

Staff

People report positive experiences with staff, consistently describing them as professional, helpful, and... See more

Customer service

Customers had positive experiences with customer service, often highlighting the professionalism,... See more

Response time

Reviewers mention positive feedback about response time, with many customers reporting quick answers to calls... See more

Price

Clients share positive opinions on price, finding it to be outstanding and much more cost-effective than car... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent reminder by email, several easy options for payment, prompt return of certificate upon purchase. The cover is excellent - just the thing to avoid car hire companies’ rip-off products, and th... See more

Rated 5 out of 5 stars

I took out this policy following some googling after seeing car rental firms charging £15-20 per day to waive excess on agreements. With 6 days of platinum coverage costing just £15, it was worth a... See more

Rated 5 out of 5 stars

Great service I received my renewal quote and was greeted by Alison at customer service who took my payment details. She was friendly and patient and it was lovely to talk to a person rather than a... See more

Rated 5 out of 5 stars

Easy purchase, helpful staff, prompt service. But along with most other insurance companies, I have no confidence they will be there for me, should I need them.


Company details

  1. Travel Insurance Company
  2. Insurance Agency

Written by the company

We are an independent travel insurance specialist set up in 1993, providing quality cover at competitive prices. We provide Travel Insurance, Car Hire excess Insurance and other related Insurance products to customers based in the UK, EU and Internationally. We believe that high quality products, excellent customer service and great value for money should be available to everyone and we understand that many of our customers have complex needs, so as well as our easy-to-buy online insurance, we provide an in-house Medical Screening service to assist our customers with pre-existing medical conditions, whether long-term or recently diagnosed.

Worldwide Travel Insurance - Specialist cover

Written by the company

Having trouble getting insurance? Let us help!
We are committed to offering insurance to as many travellers as possible, so in addition to our online policies, we have a range of options for customers who find it difficult to buy insurance suitable for their needs. Whether you have pre-existing medical conditions, are in an age group where choices are restricted, or are taking part in higher risk activities, we will do our best to assist you in finding the right cover!

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 68% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(4,948)

769 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sayazwan our agent was amazing and…

Sayazwan our agent was amazing and sorted the claim very easily they even went above and beyond to get extra documents from the car rental company that we were not sent in order to make sure the claim was sorted, easy to submit the claim and even easier to deal with the agents once submitted, was a pleasure and very grateful of Syazwans hard work!

28 May 2026
Unprompted review
Rated 5 out of 5 stars

The whole process was painless

The whole process was painless . We have being using this service for the last 3 years and it takes all the hassle out of car hire, signing up for this insurance cover
and that!
Thanks

26 May 2026
Rated 5 out of 5 stars

Good staff

Good staff, friendly contact. The website had a glitch not allowing payment but that was resolved by e-mail within 24 hours. Great.

26 May 2026
Rated 4 out of 5 stars

Helpful and polite

I phoned and held on for 12 minutes before giving up. However, when I phoned again the following day the phone was picked up almost straight away by a helpful and polite lady

26 May 2026
Rated 5 out of 5 stars

This company always gives me plenty of…

This company always gives me plenty of notice with regards to renewal dates. Is not pushy about renewing straight away, as long as it is fine prior to the first rental. They are very efficient and if I ever have to phone them they are very supportive.

26 May 2026
Rated 5 out of 5 stars

I had a damage event on rental car in…

I had a damage event on rental car in Italy, but fortunately i was insured through Worldwide Travel Insurance. The whole claim process was straightforward and very speedy. I will be using the worldwide Travel Insurance, as I have been very happy with their services.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Claim Paid No Problem

I travel frequently and hire cars frequently. Some years ago I damaged a hire car in Sydney and had to pay a $3,000 excess. I submitted a claim to Worldwide Travel Insurance and they paid immediately.

22 July 2025
Rated 5 out of 5 stars

Reasonable price for good cover

I've used this Insurance for a couple of years now and found it gives me exactly what I want. The premium is reasonable and it was easy to renew the existing insurance by telephoning the company. It was straight forward and completed within a short time.

20 May 2026

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