Oyster Reviews 101

Oyster was responsible and responsive. The only change I would make is it took a few days to get my policy active I was hoping to get it active quicker but I’m glad everything is done.

I had made a quote for insurance on a new ebike I purchased. I filled out the information incorrectly which resulted in higher premiums. They called me right away, addressed the change and found ways to save me even more money!

I ordered fur my E-Trike and after 2 weeks I decided to chat and see what the hold up was.
Long story but it was pending because I entered the wrong value of the Trike.
But all worked out and I'm a happy policy holder.

When i first purchase my bike online, i was sent an email to finish my application for oysters. I told the rep who emailed me that i dont have the serial number or the bike & do not feel comfortable starting insurance on an item i do not have. Then once i received bike in mail i reached out to oysters to start my policy. I was sent an email statement that they do not & will not insure my bike until the tropical storm passes my area. WHAT A F’ING SCAM OYSTER. I will never do business with this company & will never tell any friends or colleagues about this insurance company.

Terrible service. Still waiting for call to update my yearly premium.

Like riding my electric bike in a shield. Mahalo for the support on my adventure!

Ebikes are relatively new to the insurance game. You had options other than Ebike class 1 2 3 that most didnt.

I applied for eBike insurance and the process was easy and pricing was great! They also have an identification process that worked without difficulty.

I did not get to speak with your customer service department; but, I was able to do an on-line chat. I am not a fan of typing my questions out, however, you left me no option...

Thankfully my issue was resolver easily and my policy is now in place. One recommendation or should I say two: 1) You should let your prospects know that if they request a policy on a weekend, they will need to wait until Monday through Friday to have a policy in effect. 2) You should provide a phone number for your prospective clients to use when they decide to insure with you...

It was easy to navigate the website, and pick what Coverage I wanted

Kenna was just great….very informative and quickly ready to answer my next question

Glad to have the insurance, but it was difficult to find out what my payment would be because the amount changed everytime I logged on. Hope the site finally got it right.

It’s a little weird that the name of the legal insurance isn’t oyster, i had no warning it was going to be different and was very sussed out

So far with the process of getting and obtaining a policy quote was fairly easy. Time will tell about the future service, and hopefully l wont need to use it but overall I'm satisfied with the service...

The customer service was great very polite and very informative was what i really liked the most

Just joined so far so good . Reasonably priced

It was OK time will tell him I’m coming Monson how it goes. Oh, thank you very much and send me an official document .was OK. Time will tell him. I’m coming Monson how it goes. Oh thank you very much and send me a unofficial document of my contract with you and Kia call you Monday. Thank you.

The site was very easy to navigate and pick and choose what type of coverage I wanted and rates were very reasonable

My issue was taken care of easily. Could have been a bit faster, but that didn't cause any additional problems.