We recently returned from a month long trip in Europe and WAS was excellent. We required both medical and flights assistance during our trip and WAS made it so easy. The team checked in with us regula... See more
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Company details
- #5 of 10 best companies in Travel Insurance Company
Written by the company
Travel Insurance for those looking for something different. Breaking the limits of traditional travel insurance in Australia. Most Australians don't know if they've got cheap or great Insurance, this means they're often out of touch with real customers and their needs. At WASI we try to be different.
Contact info
Adelaide Street Brisbane, 4000, Brisbane, Australia
- hello@wiseandsilent.com
- wiseandsilent.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 48 hours
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The policy was easy to read and…
The policy was easy to read and understood. The price was good as well
Great prices
The price compared to other travel insurance. The amount of cover and the previous reviews were excellent
Wonderful Service and Outcome
I suddenly became ill whilst overseas and had to be taken to hospital for almost one week. Wise and Silent were fantastic! From the moment my claim was put in via the hospital they were wonderful. Contacted me every day \ and made the processing of my claim very easy and efficient. My claim was paid within one week of my discharge from hospital. Cannot recommend this company highly enough. Thank you to all of the team at W&S and I will definitely be recommending you to my family and friends and I will only ever use this company for all my future travels. Gaye Michael - Australia
Great relaxing time to recharge for the…
Great relaxing time to recharge for the next half of the year
Excellent Hotel
From when you enter the hotel, we were greeted with perfect hospitality from the staff.
Close to the station which is convenient when having 3 little kiddies.
Easy to I understand and we liked the…
Easy to I understand and we liked the presentation
I haven't had to make a claim yet
I haven't had to make a claim yet, therefore I can only give a neutral review.
Deciding to purchase travel insurance…
Deciding to purchase travel insurance with wise and silent was based on cost, and the coverage offered that was set out well and clear to understand.
I did not have to make a claim so I cannot comment on that process.
I would be happy to use again.
I am a regular overseas traveler and…
I am a regular overseas traveler and have been purchasing various travel insurance over the past 20 years. This is the first time for me to purchase WAS Insurance. The experience has been great and WAS is responsive to my queries.
Unfortunately for me to purchase this insurance for the first time and I have to submit a claim. The claiming process is easy and staff were responsive. I have no hesitation to purchase WAS insurance in my next travel.
Easy to review policy and obtain what…
Easy to review policy and obtain what level of coverage we required.
Good price for good cover that we…
Good price for good cover that we need,with pre existing medical condition.
First time purchase
This is my first time using wiseandsilent, so I can make no comment about how good or otherwise the insurance is at this stage. I will only be able to make comment on the experience if there is a need to claim against the policy. Deciding to purchase travel insurance was based on cost, and the coverage offered that was set out well and clear to understand.
After 11 months of travelling highly recommend Battle face insurance.
After nearly 12 months of travelling, I have had to make a couple of claims. I am currently at the hospital now, so thought it was a good time to write this.
I developed trigger finger in 2 fingers, and the best thing about my insurance with battleaxe is, after the initial supplying information about my Dr in Australia, it has been excellent. They have dealt directly with the hospital. This has made everything so much easier. I needed to see a specialist here fortunately had a great female Doctor Tayapat Boonkasame at Bangkok Phuket Hospital, she suggested surgery. After the surgery, I had physiotherapy here, and the after my Trigger finger release surgery, I discovered my little finger had also developed trigger finger. It isn't as bad as my index and middle finger before the operation so the doctor gave me an injection into this finger.
Well, everything was covered and Carmen and others at the call centre have been very kind and helpful. My Dr was Gentle and better than I could expect to get in Australia.
Highly recommend Battleface insurance and also my hospital if you are ever in Phuket and need a Dr.
Easy to use web site.
Thankfully I did not need to use the insurance I purchased. I have traveled to a few countries and always ALWAYS take out an insurance policy. WAS Insurance was reasonably priced, coved what I needed for my trip and extra add on options were available if I needed. I will use this company again for any future travels.
Website is easy to navigate
Website is easy to navigate. I took time to compare and read reviews. I am impressed and price is even better than a lot of those I have taken quotes from.
Easy application
All staff were extremely attentive and…
All staff were extremely attentive and helpful. I do find it quite strange that i could not make a minor change to the travel policy. I was told it had to be cancelled and I had to take a new one out. Fortunately, the refund was immediate.
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