Whole Food Earth® Reviews 

1,564
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 410 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and affordability of the organic whole foods, making healthy eating much more accessible and enjoyable for everyone. Shoppers also truly appreciate the remarkably swift delivery services and the careful packaging that consistently ensures all items arrive safely at their destination. However, some people mentioned issues such as delayed shipments, damaged packaging during transit, or occasional delivery mistakes that caused frustration during the process. A few reviewers also noted receiving items with a shorter shelf life than expected, finding unexpected product quality flaws, or experiencing unhelpful support.

What people talk about most

Product

Reviewers highlight positive aspects of product, frequently praising the fantastic quality, great range, and... See more

Quality

Users describe positive interactions with quality, highlighting that the organic food items are consistently... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting quick arrival... See more

Price

Consumers find prices to be very competitive, often noting substantial savings compared to supermarkets and... See more

Order

Clients share positive opinions on order, noting that the platform is easy to use and features a brilliant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A very convenient way to obtain some interesting wholesome foods, that can be a pain to find. An easy website to navigate with some helpful descriptions. Delivery could be a bit faster, but still wort... See more

Rated 5 out of 5 stars

Excellent organic ‘whole food’ quality! Continually impressed with Whole Food Earth. Their prices and ranges on offer are really amazing. The overall quality and taste of products , as well as... See more

Rated 5 out of 5 stars

Whole Food Earth often has organic food that is cheaper than other website. The ordering is easy and the delivery is with in specified time. The packaging is plastic free and there has been no damage... See more

Rated 5 out of 5 stars

Usual efficient speed of delivery and the goods as tasty and fresh as normal - even new packaging to liven things up - well done yet again and THANK YOU I have also enlisted an old friend as a new cu... See more


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4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,564)

421 reviews in the last 12 months

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Rated 5 out of 5 stars

Well-earned loyalty

A customer for 10 years. My regular order includes wholesale grains (roasted buckwheat, different types of oats), raw beans and peas, and spices (different types of salt, herbs, etc.). All are from the "organic" range.
Tried the same products from different suppliers. It wasn't a bad experience at all; however, there was always something missing, considering the whole process: if good quality, then flawed delivery; if good delivery, then expiry dates close to the end; some sellers have very limited choice, some have no discount offers even for long-term customers, some struggle with time terms, some have careless customer service, etc.
When it happens once, it's not a big deal. However, when issues stay unresolved time after time, overall inconvenience ruins the trust. Over the years, I haven't had the above-mentioned problems with Whole Food Earth: easy to order, a big selection, beneficial discounts for regular customers, quality food, delivery is always on time, items are packed very well, the main box is decent. In my circumstances, I would prefer something more durable than a soft box because of the heavyweight content. The recent option still works, but the stronger version would definitely provide better protection.
Based on my experience, shopping has always run smoothly. Their customer service is available when you have questions or any issues. I’ve never had a reason to complain or be disappointed. I've had two small issues overall in 10 years of being a customer. First, the grains were over-toasted, and the second one was defective packaging.
This happened 8 years ago and on a single occasion. The problem wasn’t significant; however, as a new customer, I didn’t know then what to expect. I informed customer service and got a response back 2 hours later. The problem was sorted out the same day; the replacement was delivered the next day. And this was a promising sign.
Since then, I’ve had no doubts or questions, as everything worked well for me.
As a customer, I am fully satisfied and can only send “many thanks.”
And finally – this is my personal opinion, straightforward, but genuine and honest. There is no praise or judgement. Everything I shared comes from my own experience. I think they offer customer-friendly service; for that reason, I would place a 5-star review and recommend this supplier to others.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Been a customer of whole foods from the past 5 years, very happy with the service and products. The customer service team is very prompt and excellent at resolving issues

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Usual efficient speed of delivery and…

Usual efficient speed of delivery and the goods as tasty and fresh as normal - even new packaging to liven things up - well done yet again and THANK YOU
I have also enlisted an old friend as a new customer for you as they were so impressed with your cereals....

18 August 2026
Unprompted review
Rated 5 out of 5 stars

I’ve bought quite a number of your…

I’ve bought quite a number of your toasted and malted wheat flakes in the past, and there’s never been a problem with the quality, packaging and postage. Now I’ve joined the club, I’m getting an even better deal. I’ll be back soon for more. John

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent products at amazing prices

Excellent products at amazing prices. I frequently stock up on organic essentials from Whole Food Earth and am always happy with the quality of the products. The expiry dates are excellent too so I don’t need to worry about not using the items. I usually order organic omega seed mix, organic red lentils, organic tricolour quinoa etc. Delivery is fast too.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Products

Excellent Products
Delivery was not good as with the boxes being very heavy the delivery driver must have chucked the second box on top of the first box and split it open.
Luckily it didn't split the inner bag that the product was in so all in all I will return for some more products
Brian

17 August 2026
Unprompted review

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