Forest Whole Foods Reviews 

723
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 171 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the top quality and wide selection of organic products, often highlighting their good value and clear descriptions. The ordering process is easy and straightforward, with prompt dispatch, quick delivery, and careful, eco-friendly packaging. However, some customers noted specific product quality concerns, like certain nuts or dried fruits not meeting expectations, or tomato juice appearing watered down. A few also mentioned packaging issues such as leaking or split bags, and others experienced delivery delays, lost packages, or incorrect addresses.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the high quality, organic nature, and... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the top-quality organic... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast and prompt delivery... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and the... See more

Service

Customers consistently note positive experiences with service, often highlighting prompt processing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great to find a no nonsense company selling top quality organic wholefoods for a reasonable price. My first order was processed and dispatched promptly and all arrived well packaged. I will certainly... See more

Rated 5 out of 5 stars

Been buying here from a while now. Products are always top quality and great selection meaning I can get my whole dietary plan ingredients all in one place. Nice to have affordable stable prices that... See more

Rated 5 out of 5 stars

Forest Whole Foods dispatched my goods promptly and they're all good. I was particularly happy to be able to get Amelie mango pieces again and hope this means that the women in Burkina Faso who produc... See more

Rated 5 out of 5 stars

Ordered the Maqui Berry Powder having read it is good for eye health, improving tear production for dry eyes. Easy to order, delivery within a few days. Was initially cautious about how much to use as... See more


Company details

  1. Organic Food Store

Written by the company

Our mission is to make organic and natural whole food more accessible and affordable so all people can build themselves and their families with honest, healthy food. We want to make a natural life accessible so that more people are eating real food and cooking from scratch. Here at Forest Whole Foods we do our very best to keep our costs low and our quality high. This is so we can provide a service to people who want to feed themselves and their families with honest, healthy foods that don’t cost the earth. We know our customers care about organic food standards as much as we do so our products are sourced from suppliers who share our passion for quality foods. We jump through every hoop to make sure all our foods are packaged freshly and hygienically with codes that can be traced right back to the farm they were grown on. We source the highest quality products from the most ethical and quality oriented suppliers from around the world. Forest Whole Foods are Soil Association and SALSA certified. We have a 5 star food hygiene certificate from the FSA and we work closely with trading standards so you know exactly what you are getting when you shop with us. Our mission is to help people build themselves and the next generation with delicious meals that are made from scratch, with love. Feel free to browse our blog for ideas on how to use some of our foods in recipes we hope you will enjoy.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

723 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(723)

170 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Sadly not impressed.

I made an order based on a product not readily available in the U.K. and thus when I was notified it was in stock I build up an order the same day around it to a cost that would enable free delivery. I was very disappointed to be advised once the other peripheral items had been dispatched that the item I made the order for was not in stock after all and I would be refunded for the cost of just that. I was never given the option of cancelling my order completely. The refund did not appear till I had to chase the company for it 2 weeks later. On the whole I will not be using this company again and will source the product from Germany instead where I can be assured at least it will be in stock.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Great products and service

Great to find a no nonsense company selling top quality organic wholefoods for a reasonable price. My first order was processed and dispatched promptly and all arrived well packaged. I will certainly be recommending Forest Wholefoods and will use it again.

10 July 2026
Unprompted review
Rated 3 out of 5 stars

Mixed views on quality depending on what you order

I liked the quality of Almonds, Pistachios, and Mejdool dates. Brazil nut and pecan nuts were passable. Wasnt quite happy with the Cashews - I dont think they are worth the premium and found them to be comparable to supermarkets quality.

20 July 2026
Unprompted review
Forest Whole Foods logo

Reply from Forest Whole Foods

Thank you for your honest feedback. We're delighted you enjoyed our almonds, pistachios, and Medjool dates. We appreciate your comments on the cashews and are sorry they didn't meet your expectations. Customer feedback like yours helps us continue to improve and we are grateful for your time. Kind regards FWF

Rated 5 out of 5 stars

Years of Great Quality Goods

Have had Forest Whole Foods sending orders to me for a few years now and the service is always great, from website, with the great selection of quality organic products to speedy despatch and delivery. There have only been a couple of issues over the years, which were quickly resolved by customer services.

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Happy Customer!

Love everything I order from you!

Best quality, organic and healthy!

Good choice of products … happy customer!

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Good Service

Everythng arrived well packed, in good order and in a timely way. I love the almond butter!

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Delivery on time and all in perfect condition

Delivery on time. Received package in perfect condition. All items were packed safely and well. This is my second order. It's my go to for ordering my Organic items. A variety of choices with reasonable prices. Good it's with compostable& recyclable packaging. Thankyou

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Well done Forest Foods.

Orders always arrive in good time and no problems, goods are packed with expertise and when I have had to phone for an order, always helpful and knowledgeable, great company, my always go to as never disappointed. In quality and customer consideration I say a good job always done by Forest Foods, well FF.

29 June 2026
Unprompted review

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