Very easy site to negotiate. I know the recipients were informed once I’d purchased their gift, so I’m assuming the rest of the transaction will go to plan and they’ll receive it when it’s suitable fo... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The site was very easy to use and an ideal way to see various gift options to purchase. Payment and getting the gift to the happy couple is very straightforward and makes life much easier all round, e... See more
Company replied
Extremely easy to use. A little disappointing to come across the handling fee. This could be pointed out that it was necessary at the beginning of the process. But overall very good service.
Company replied
Was easy to follow and lots of choices for presents to purchase for the couple and good pictures of the presents so could see exactly what you are buying for them including the what the experiences we... See more
Company replied
Company details
Information provided by various external sources
The Wedding Shop has been helping couples create and manage their wedding gift lists online for over 30 years giving our couples a unrivalled choice of gifts.
Contact info
312 Fulham Road, SW10 9UG, United Kingdom
- weddingshop.com
4.6
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Very easy to order
23 April 2026
Reply from The Wedding Shop
Hi Jo,
Thank you for your feedback. We're delighted to hear you found the ordering process very easy 🎁💫
With best wishes,
Rhi
Customer Care Advisor
Reply from The Wedding Shop
Thank you for your wonderful review! We're delighted to hear that you found the experience easy to use. Making the gifting journey simple and stress-free for our guests is always our goal, so it's lovely to know you had a positive experience.
Warmest regards,
Rhian
Customer Care Advisor
Reply from The Wedding Shop
Thank you for your lovely review! We're delighted to hear that you found the website easy to use when making your purchase. We work hard to make the gifting process as smooth and straightforward as possible, so it's wonderful to know you had a positive experience.
Warmest regards,
Rhian
Customer Care Advisor
Have just ordered a wedding gift from…
Have just ordered a wedding gift from this website as a wedding guest
First time user and found it so easy to navigate and checkout was so easy !
20 June 2026
Unprompted review
Reply from The Wedding Shop
Thank you so much for your wonderful review, Sue! We're delighted to hear that, as a first-time user, you found the website easy to navigate and the checkout process simple and straightforward. We work hard to make gifting as effortless as possible for wedding guests, so it's lovely to know you had such a positive experience.
Thank you for taking the time to share your feedback, and we hope the happy couple has a wonderful celebration.
Warmest regards,
Rhian
Customer Care Advisor
The Wedding Shop registry was fantastic
The Wedding Shop registry was recommended by a friend who had had a fantastic experience. We were looking for a registry that had options around honeymoons funds, actual gifts and gift vouchers, so it was perfect for us. The set up was so easy to do, and to amend if needed. You could select gifts of all different price ranges too for our guests. Also the communication with The Wedding Shop was great, fast responses if we had any questions, and then to order the gifts when closed. Would definitely recomend on to friends, and already have!
29 May 2026
Unprompted review
Reply from The Wedding Shop
Thank you so much for your wonderful review, Pasquale!
We're absolutely delighted to hear that The Wedding Shop was the perfect fit for your wedding list and that you enjoyed the flexibility of combining honeymoon funds, gifts, and gift vouchers all in one place. It's lovely to know that setting up and managing your list was straightforward, and that you found the range of gift options suitable for all your guests.
We're especially pleased that our team was able to provide the support you needed throughout your journey with us. Delivering a friendly, responsive service is something we take great pride in, so your kind words mean a lot.
Thank you for recommending us to your friends already. There is no greater compliment, and we're truly grateful for your support.
Warmest regards,
Rhian
Customer Care Advisor
Reply from The Wedding Shop
Thank you so much for your wonderful 5-star review, Trevor! We're delighted to hear that you had such a positive experience with The Wedding Shop. Providing a smooth, enjoyable, and stress-free gifting journey is always our goal, so it's lovely to know we delivered.
Warmest regards,
Chloe
Customer Care Advisor
Reply from The Wedding Shop
Thank you for your wonderful review, Claire! We're delighted to hear that you found the experience easy to use. Making gifting as simple and straightforward as possible for our guests is always our goal, so it's lovely to know you had a positive experience.
Warmest regards,
Charlotte
Senior Customer Care Advisor
Very easy to use and great selection of…
Very easy to use and great selection of gifts. I was however disappointed that I had to pay a delivery charge.
16 June 2026
Reply from The Wedding Shop
Thank you for taking the time to leave a review, Sarah! We're delighted to hear that you found the website easy to use and enjoyed the selection of gifts available. We work hard to offer a wide variety of options while keeping the experience as simple and enjoyable as possible.
We're sorry to hear that you were disappointed by the delivery charge. As a complimentary service for our couples, this charge contributes towards the costs of managing gifts, securely storing them in our warehouse, and arranging delivery to the happy couple at a time that suits them.
We appreciate your feedback and are grateful that you took the time to share your experience.
Warmest regards,
Charlotte
Senior Customer Care Advisor
Very easy to use!!
16 June 2026
Reply from The Wedding Shop
Thank you for your wonderful review, Lynn! We're delighted to hear that you found the experience very easy to use. Making the gifting journey simple and stress-free for our guests is exactly what we strive for, so it's lovely to know you had such a positive experience.
Warmest regards,
Charlotte
Senior Customer Care Advisor
Could not sign in to website
Could not sign in to website, and when we went to site through scaning qr code it didn't
recognise us as guests.
16 June 2026
Reply from The Wedding Shop
Thank you for taking the time to leave a review, Janice.
We're sorry to hear that you experienced difficulties signing in and that the website did not recognise you as a guest when accessing the list via the QR code. We completely understand how frustrating this must have been, particularly when you were trying to access a wedding list quickly and easily.
Providing a smooth and straightforward experience is very important to us, so we're disappointed to hear that this wasn't the case on this occasion. We would welcome the opportunity to look into what happened and better understand the issue you encountered.
Thank you again for sharing your feedback, as it helps us continue to improve our service.
Warmest regards,
Charlotte
Senior Customer Care Advisor
Reply from The Wedding Shop
Thank you for your wonderful review, Florendia! We're delighted to hear that you found the website efficient and easy to navigate. Providing a smooth and straightforward experience for our guests is always our goal, so it's lovely to know that was reflected in your visit.
Warmest regards,
Charlotte
Senior Customer Care Advisor
The best range of presents from a very…
The best range of presents from a very good range of suppliers that I have seen from wedding list sites to date.
Site very easy to use (not always the case).
15 June 2026
Reply from The Wedding Shop
Thank you so much for your wonderful review.
We're delighted to hear that you were impressed by the range of gifts and suppliers available. We work hard to offer couples and their guests a wide variety of choices, so it's fantastic to know this stood out to you.
It's also lovely to hear that you found the website easy to use, especially as we know that isn't always the case with online gift lists. Thank you for taking the time to share your feedback.
Warmest regards,
Charlotte
Senior Customer Care Advisor
Easy to use
Easy to use . Great to know you are purchasing gifts chosen specifically by the couple.
Reliable service.
17 June 2026
Unprompted review
Reply from The Wedding Shop
Thank you for your wonderful review, Sarah! We're delighted to hear that you found the service easy to use and appreciated knowing that the gifts were chosen specifically by the happy couple. One of the things we love most about a wedding list is helping guests give gifts they know will be truly valued and enjoyed.
Thank you for your kind words about our service and for taking the time to share your feedback.
Warmest regards,
Rhian
Customer Care Advisor
Good selection
Good selection, easy to order and smooth payment process.
17 June 2026
Unprompted review
Reply from The Wedding Shop
Thank you for your wonderful review, Cleo! We're delighted to hear that you enjoyed the selection available and found the ordering and payment process smooth and straightforward. Creating an easy and enjoyable experience for our guests is always our goal, so it's lovely to know we delivered.
Warmest regards,
Rhian
Customer Care Advisor
So easy to use this site!
So easy to use this site and find so many unusual and inventive ways to make a wedding present so special. I found the site easy to use and fun too. I will certainly recommend it to anyone getting married.
9 June 2026
Reply from The Wedding Shop
Thank you so much for your wonderful review, Rose! We're delighted to hear that you found the site easy and enjoyable to use, and that you discovered so many unique and thoughtful gift options for the happy couple. Helping guests find meaningful ways to celebrate such a special occasion is exactly what we strive for.
It's especially lovely to hear that you would recommend us to others planning their wedding. Thank you for your kind words and for taking the time to share your feedback.
Warmest regards,
Rhian
Customer Care Advisor
Easy and straightforward to use
Easy and straightforward to use. The extra charge was a bit of a surprise though
15 June 2026
Reply from The Wedding Shop
Thank you for taking the time to leave a review, Joselyn. We're delighted to hear that you found the experience easy and straightforward to use. We also appreciate your feedback regarding the additional charge and understand that this may have come as a surprise.
Your comments are valuable to us, and we're grateful that you've taken the time to share them. We're pleased that, overall, you had a positive experience.
Warmest regards,
Rhian
Customer Care Advisor
Reply from The Wedding Shop
Thank you for your wonderful review, Linda! We're delighted to hear that you were pleased with the communication you received. Keeping our guests informed and supported throughout their experience is incredibly important to us, so it's lovely to know this stood out to you.
Warmest regards,
Rhian
Customer Care Advisor
Great
Loved the site.Great idea. Found what I was looking for in no time as is set up very well.
The whole experience was very pleasant, no problems.
Really liked it .
Thank You
14 June 2026
Reply from The Wedding Shop
Thank you so much for your wonderful review, Margaret! We're delighted to hear that you enjoyed using the site and found exactly what you were looking for so quickly. It's lovely to know that the website felt well organised and that the whole experience was smooth and enjoyable from start to finish.
Thank you for your kind words and for taking the time to share your feedback.
Warmest regards,
Liss
Senior Customer Care Advisor
Very easy to navigate your way through…
Very easy to navigate your way through the experience of buying a very important gift .
14 June 2026
Reply from The Wedding Shop
Thank you so much for your wonderful review, Peter! We're delighted to hear that you found the experience easy to navigate, especially when choosing such an important gift. We know how meaningful these occasions are, so it's lovely to know that we helped make the process simple and enjoyable.
Warmest regards,
Liss
Senior Customer Care Advisor
Very easy to navigate the website
Very easy to navigate the website. The process felt secure.
13 June 2026
Reply from The Wedding Shop
Thank you for your wonderful review, Megan! We're delighted to hear that you found the website easy to navigate and that the process felt secure. We know how important both simplicity and security are when purchasing a gift, so it's lovely to know that your experience reflected this.
Warmest regards,
Phoebe
Customer Care Advisor
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