The web site is very easy to use which makes everything so much easier. They prompt you to purchase extras that you may want to include ie gist wrapping etc If you don’t want to you don’t buy it b... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Such a great idea for couples and a really great service for guests. I found it super easy to find the list and really enjoyed looking through what our friends had chosen. What a amazing variety of... See more
Company replied
The whole process of buying the gift online from the Wedding Present Company was quick & easy! The online card to them was also very handy & the recipients texted me that day to say they had received... See more
Company replied
I stupidly left my buying until the day of our friends wedding, but the site was super easy to use (even from the car). Beautiful gifts and easy checkout Thank you for making gift buying so straigh... See more
Company replied
4.7
Excellent
2K reviews
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Quick & efficient
Quick & efficient. Clear pictures & prices made it an enjoyable experience.
15 April 2026
I needed to speak to a member of the…
I needed to speak to a member of the company. This was quite straightforward and I was provided with the information that I needed efficiently and courteously.
15 April 2026
Easy to navigate
Initially I had a problem accessing the website but, once I was in, it was easy to navigate. The photographs of the items are well displayed, and once I had narrowed down my choice it was easy to make the final decision and complete the process.
15 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very easy to use
Very easy to use. Clear gifts set out and price. Lovely variety and prices and it’s nice knowing the list was personally selected.
14 April 2026
Reply from The Wedding Present Company
Thank you so much for your lovely review Frances, We are delighted to hear that you found our website very easy to use and that the gifts, prices, and variety were clear and enjoyable to browse.
It’s wonderful to know that you appreciated the personal touch of the gift list. Your feedback really means a lot to us, and we are so pleased we could make the experience enjoyable for you.
With best wishes,
Phoebe
Customer Care
Reply from The Wedding Present Company
Hello Rosemary,
Thank you for your 5 star review! We're delighted to hear you found our website easy and efficient for finding the perfect wedding gift 😍🎁
With best wishes,
Rhian
Wedding List Administrator
Reply from The Wedding Present Company
Hello Carl,
Thank you so much for your 5 star rating! We’re so glad to hear that you found our service clear and easy to use. We really appreciate you taking the time to share your positive feedback 🤩
With best wishes,
Rhian
Wedding List Administrator
Reply from The Wedding Present Company
Hello Elizabeth,
Thank you for your 5-star review! We’re pleased to hear that you had a smooth and easy experience using our platform 🤩
With best wishes,
Rhian
Wedding List Administrator
Easy website to navigate.
11 April 2026
Reply from The Wedding Present Company
Hello Fiona,
Thank you for your 5-star review! We’re delighted to hear that you found our website easy to navigate and that making a gift purchase for the happy couple was a smooth experience.
We really appreciate your feedback and hope to see you again soon 🥰🎁
With best wishes,
Rhian
Wedding List Administrator
Very easy to choose and execute.
10 April 2026
Reply from The Wedding Present Company
Hello Nicola,
We're so pleased to hear that your experience was so straightforward. Thank you for sharing your positive feedback with us! 😍
With best wishes,
Rhian
Wedding List Administrator
Very easy and effecient!
11 April 2026
Reply from The Wedding Present Company
Hello Lucy,
We're so happy to hear that your experience was easy and efficient! Thank you for your positive feedback, we really appreciate it 🤩
With best wishes,
Rhian
Wedding List Administrator
I would like there to be a suggestion…
I would like there to be a suggestion to the couple to get married and ask for more things at reasonable prices.
Say around £100 but lots more options
11 April 2026
Reply from The Wedding Present Company
Hello Milly,
Thank you so much for your kind 4-star review, we really appreciate you taking the time to share your feedback.
When couples set up their gift list, we ask for a few key details, including the number of guests attending the wedding. From this, we suggest how many gifts they may want to include to help ensure there are enough options for everyone.
We also recommend adding a variety of items at different price points, so guests have plenty of choice. That said, the final selection is always completely up to each couple.
Thanks again for your feedback ☺️
With best wishes,
Rhian
Wedding List Administrator
Straightforward buying process
From a buyers perspective this is a good site as it’s easy to identify which gifts are still available and how much they cost. Easy payment and overall straightforward to use.
10 April 2026
Reply from The Wedding Present Company
Hello Rachel,
Thank you so much for your 5-star review! We’re really glad to hear that you found the site easy to use and straightforward, and that it was simple to see which gifts were still available along with their prices.
It’s great to know you found the payment process easy too. We really appreciate you taking the time to share your experience 😊
With best wishes,
Rhian
Wedding List Administrator
Easy to use
Easy to use, clear description of product and (although slightly pricey) has gift wrap and gift message options.
10 April 2026
Reply from The Wedding Present Company
Hello Katherine,
Thank you so much for your 5-star review! We’re really pleased to hear you found our site easy to use and the product descriptions clear.
We’re sorry to hear you felt the gift wrap and card options were slightly high in price. These are completely optional extras for guests who wish to add them, and we always aim to offer choice for different preferences.
We really appreciate your feedback and hope to see you again soon ☺️
With best wishes,
Rhian
Wedding List Administrator
Very easy website for a 76 year old !
10 April 2026
Reply from The Wedding Present Company
Hello Michael,
What a lovely 5-star review to receive - thank you so much! We’re so pleased to hear you found the website easy to use, and we truly appreciate you taking the time to share that 🌞
With best wishes,
Rhian
Wedding List Administrator
I think the charge for the gift card…
I think the charge for the gift card was too much and I would expect the gift to be wrapped as a matter of course so feel that was also too high.
9 April 2026
Reply from The Wedding Present Company
Hello Heather,
Thank you for your feedback, and I’m sorry to hear you felt the gift card and gift wrap charges were too high. We understand your perspective, and I’m sorry for any disappointment caused.
These are completely optional extras for guests who wish to add them, and we always aim to offer choice for different preferences.
Your comments are really appreciated and will be passed on to the team for consideration. Thank you again for taking the time to let us know 😊
With best wishes,
Rhian
Wedding List Administrator
Very easy to use
Very easy to use. Made choosing and buying a present straightforward. Wrapping also offered at a price and no need to worry about posting. All in all, I would use again.
6 April 2026
Reply from The Wedding Present Company
Thank you so much Alison for taking the time to share your feedback with us.
We are so pleased to hear that you had a pleasant experience when using our website, and that we were able to make the process of your online purchase easy and seamless.
We are sure the happy couple will be delighted with your chosen gift!
Please do not hesitate to get in touch should there be anything else that we can assist with.
With best wishes,
Charlotte
Senior Customer Care Advisor
Reply from The Wedding Present Company
Thank you Charlotte, for taking the time to share your feedback.
We are delighted to hear that you had a pleasant experience shopping with The Wedding Present Company, and we are sure the happy couple will be overjoyed with your kind purchase!
If we can be of any further assistance, please do not hesitate to get in touch.
With best wishes,
Charlotte
Senior Customer Care Advisor
Would Recommend
The website was easy to use and the check-out process quick and straightforward.
5 April 2026
Reply from The Wedding Present Company
Thank you for taking the time to share your feedback Stephen.
We are happy to hear that you found our website easy to navigate and that the check out process was quick and efficient. We are sure the happy couple will be over the moon with your kind purchase!
If there is anything else that we can assist with, please do not hesitate to get in touch.
With best wishes,
Charlotte
Senior Customer Care Advisor
I should like to know if Sam and Annie…
I should like to know if Sam and Annie have been advised that I have purchased the mirror for them please
24 March 2026
Reply from The Wedding Present Company
Hello Anne,
Thank you for taking the time to leave a review.
As part of our service, each couple can choose whether they would like to receive notifications when a gift is purchased or whether they would prefer purchases to remain a surprise.
Either way, the details of who purchased each gift are kept securely within their gift list, so Sam and Annie will be able to refer to this when the time comes to organise their thank-you notes.
If you would like us to check this for you, please contact our support team with the details of your purchase, and we will be happy to help.
With best wishes,
Yasmin
Senior Wedding List Administrator
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