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GiftRound Reviews 373

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 326 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use for setting up and managing collections, highlighting the straightforward process for contributions and message sharing. Many appreciate the excellent customer service, noting quick, helpful, and human responses to their inquiries. The product itself, including the variety of gift options and the ability to personalize messages, is also highly valued. However, some people were dissatisfied with certain aspects, such as occasional difficulties with donations or printing vouchers. A few users also mentioned issues with the new platform, like the inability to split funds for multiple gifts or the lack of diverse font options for messages.

What people talk about most

User experience

Users describe positive interactions with user experience, consistently finding the platform easy to set up,... See more

Product

Consumers find the product to be positive, highlighting its ease of use for setting up collections and... See more

Website

People report positive experiences with the website, highlighting its ease of use and navigation. Reviewers... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's helpfulness,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting prompt replies and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Setting up the GiftRound was so quick and easy. With people in the office at different times and hybrid working the days of passing a card and collection around the office are long gone, so this is... See more

Company replied

Rated 5 out of 5 stars

This is a great idea especially now that most office staff are hybrid workers. Using GiftRound it shows colleagues that even though you don't see them as much as before you still remember the big date... See more

Company replied

Rated 5 out of 5 stars

Online only - super easy to use 100% of donations are available through a massive range of vouchers, and you can choose different vouchers, you don't have to spend them all on one thing. Used them a l... See more

Company replied

Rated 5 out of 5 stars

Easy to use website, clear instructions, good help pages but the real clincher is the customer service. When we ran into a problem (created by the voucher recipient rather than the giftround people),... See more

Company replied


Company details

  1. Payment Service
  2. Gift Shop
  3. Greeting Card Shop

About GiftRound

Written by the company

All gift, no fees. Just simple, fair, joyful group gifting with GiftRound.

Organising a group gift used to mean chasing people for cash, juggling bank details and trying to keep track of who’d contributed. GiftRound was created to change that. We’re a UK-based online platform that makes it easy for friends, families, colleagues and school communities to come together, collect for a gift and celebrate someone special – without any of the hassle.

With GiftRound, you can set up a collection in minutes, share a secure link and watch the messages and contributions roll in. Contributors don’t need an account or an app – they can chip in quickly, leave a personal message and even add a photo or GIF, all in a few clicks. Every collection includes a free online group card that can be downloaded as a PDF, so the recipient can keep all those kind words forever.

When it’s time to spend the collection, the recipient receives a GiftRound FlexCard which can be used at 95+ well-loved UK retailers, including M&S, John Lewis, Currys and more. And when we say free, we really mean it: there are no set-up charges, no transaction fees and no sneaky “service” tips. Every penny goes to the person you’re celebrating. GiftRound is funded through small commissions from retail partners – never from your generosity.

Whether you’re organising a retirement gift, a teacher thank you, a new baby collection or a big team send-off, GiftRound helps you celebrate together and show you care – with zero hassle and all heart.

Visit GiftRound.com

Simple, fair, joyful group gifting.

Written by the company

No fees. No faff. Just a beautiful way to celebrate together and show you care.
Why would you ever pay a fee for a group collection for a gift?

Our Core Promise

All Gift No Fees - ever

Our promise: every penny goes to your recipient. No fees. No deductions. No hidden charges. Ever.

Contact info

Free & easy group gifts

100% free to use, no fees no faff. Every penny goes towards your gift

4.8

Excellent

TrustScore 5 out of 5

373 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great and easy to use

Very easy to set up and spend the collection and send to the recipient. Big plus is that there are no fees to pay as well so all the money collected went to the recipient.

6 May 2026
Rated 5 out of 5 stars

Gift-round just makes things so easy…

Gift-round just makes things so easy when not everyone is in our building and someone is leaving or retiring.

5 May 2026
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Reply from GiftRound

Yay! This is exactly what we love to hear 😊
At GiftRound, we aim to make it much easier to organise something thoughtful, especially when everyone’s spread out, and to take the hassle out of collecting so no one misses the chance to contribute.

Thank you for taking the time to leave us this feedback.

Amy
GiftRound

Rated 5 out of 5 stars

Safe and straight forward way to collect messages and £donations from colleagues

This as a safe way for me to collect both donations and personal messages from colleagues for a manager who was retiring. All the funds raised go to the person in the form of an ecard that can be spent in well known high street shops. It did not involve me sharing my personal bank account details which I was not comfortable doing both for me and overall transparency with my colleagues. It all went smoothly, and there was prompt replies and support from the team as and when needed. At the end, you can download all the lovely messages on a PDF to share with the recipient which is a nice touch and something they can save if the would like to do that.

23 April 2026
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Reply from GiftRound

Thank you for taking the time to leave such a detailed review.

It is so important to us that we guarantee 100% of the contributions made go to the recipient. No setup fee, no additional transaction fee and no sneaky suggested tips.

Craig
GiftRound

Rated 5 out of 5 stars

Easy to use quick and efficient

Easy to use quick and efficient. Highly recommend

21 April 2026
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Reply from GiftRound

Great! We have worked so hard to make GiftRound easy to use. Thanks for the recommendation.

Craig
GiftRound

Rated 5 out of 5 stars

Easy to use!

Easy to set up the collection and send to my colleague as a farewell gift. Allowing the person receiving the collection to choose what they want to spend it on is fantastic!

21 April 2026
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Reply from GiftRound

Thank you so much for taking the time to share your GiftRound experience. We are delighted that you found our service easy to use.

Craig
GiftRound

Rated 5 out of 5 stars

great and it lets you keep 💯 of the…

great and it lets you keep 💯 of the profits for the person your raising for would happily use again and recommend.

18 April 2026
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Reply from GiftRound

Thanks so much for your fantastic review, we’re really pleased you had such a great experience!

Our fee-free approach is something we care deeply about, so it makes us 💯% happy to see how much our customers appreciate that every penny goes to the recipient, thank you!

Claire
GiftRound

Rated 5 out of 5 stars

GiftRound is easy to arrange

GiftRound is easy to arrange, distribute and complete. When we needed more time to contribute the collection was editable. The flex card offers lots of variety for the recipient. Overall, highly recommended.

18 April 2026
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Reply from GiftRound

Thanks so much for your lovely review and for taking the time to share it, it really helps others discover group collections that are simple, joyful and fee-free from start to finish.

We’re so pleased everything worked well for you, from setting up and extending the collection to the choice offered by the FlexCard.

We look forward to seeing you again at GiftRound.

Claire
GiftRound

Rated 5 out of 5 stars

Really easy to use and perfect for what…

Really easy to use and perfect for what we needed.

18 April 2026
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Reply from GiftRound

Thanks so much for your lovely review!

We’re always looking to make group gift collections as easy as possible, so it’s brilliant to hear how well GiftRound worked for you.

We look forward to seeing you again at GiftRound.

Claire
GiftRound

Rated 5 out of 5 stars

Easy to use

Easy to use, although preferred the old platform

16 April 2026
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Reply from GiftRound

Thanks so much for your review we’re really pleased you found GiftRound easy to use.

We appreciate the feedback on the new platform too and we’re always listening as we continue to improve the experience.

Claire
GiftRound

Rated 5 out of 5 stars

Fab as always

So easy to use. Highly recommend GiftRound for anyone doing a collection. And it's great that people are not obliged to donate money - they can just add some comments.

18 April 2026
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Reply from GiftRound

Thanks so much for your lovely review and for the recommendation, it really means a lot to our team.

We’re so pleased the option to leave a comment without donating stood out to you; making sure everyone can be part of the moment in a way that feels right to them is really important to us.

We look forward to seeing you again at GiftRound.

Claire
GiftRound

Rated 5 out of 5 stars

So easy to use

So easy to use, just set up and mail the link. At the end, put in the email address where you want the e-card to go and it's all done for you!

16 April 2026
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Reply from GiftRound

Thanks so much for your lovely review!

We’re really pleased you found GiftRound so easy to use from setting up and sharing the link to sending the e-gift card at the end. Making the whole process of group collections feel that simple and seamless is exactly what we aim for.

Thanks again for reviewing us to help others discover group collections that are simple, joyful and fully free from start to finish!

Claire
GiftRound

Rated 5 out of 5 stars

A Great way to collect money and…

A Great way to collect money and comments off remote and on site workers when someone is leaving

11 April 2026
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Reply from GiftRound

Thanks so much for your lovely review we really appreciate it!

We love that GiftRound makes it easy for everyone to join in a collection, whether they’re remote or on-site, and as a remote team of four spread across the UK, feedback like this really made us smile.

Claire
GiftRound

Rated 1 out of 5 stars

It was supposed to arrive to the…

It was supposed to arrive to the recipient yesterday at 4pm but it has not arrived so I had to print it off.

14 April 2026
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Reply from GiftRound

Hi Anne,
Really sorry this didn’t arrive as expected and I understand that’s especially frustrating when it’s time-sensitive.

I’m glad you were able to print it in the end, but this isn’t the experience we want for anyone using GiftRound. I’ve asked the team to look into what happened so we can make sure it doesn’t happen again.

Thanks for taking the time to leave a review.

Craig

Rated 3 out of 5 stars

It's not as easy to use as it was

They have changed it. The concept is good but I don't like the changes. People now MUST leave a comment and alot said it was more tricky to navigate and make payment. We like to do our own card and just let people donate but now people had to write a comment before navigating to the donate page. Other than that, it's very easy to extend/end the collection, share the link, send the gift to the recipient.

13 April 2026
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Reply from GiftRound

Thanks so much for your feedback, we really appreciate you taking the time to share it. We’re sorry to hear the recent changes didn’t feel like a positive step for you, particularly around comments and the contribution journey.

On comments, it’s not currently possible to switch them off but as the organiser you can hide any unwanted messages or choose not to share them with the recipient at the end.

We’re really glad to hear that other parts of the experience like extending, sharing and sending the gift worked well, and we’ll be sure to pass your feedback on to our team as we continue to improve GiftRound.

Claire
GiftRound

Rated 5 out of 5 stars

Takes all the stress out of collecting…

Takes all the stress out of collecting for a farewell gift. Easy to navigate and so helpful to be able to print off comments and an e-voucher which was appropriate for this occasion.

14 April 2026
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Reply from GiftRound

Thank you for your lovely feedback!
We’re so glad to hear that we helped take the stress out of organising a farewell gift.
We believe that group collections should be as stress free and enjoyable as possible.
We know how important it is to be able to print out the comments and glad that you found the e-voucher suitable for the occasion.
We really appreciate you taking the time to share your experience.

Amy
GiftRound

Rated 5 out of 5 stars

A quick and easy way to arrange a…

A quick and easy way to arrange a collection for a colleague, as nobody has cash anymore!

13 April 2026
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Reply from GiftRound

Thank you for your 5-star review!
We’re really glad you found it a quick and easy way to organise a colleague collection. Making it simple for everyone to contribute digitally is exactly what we’re here for.
We really appreciate you taking the time to share your experience!

Amy
GiftRound

Rated 5 out of 5 stars

Excellent experience with GiftRound

I recently used it for a colleague’s career‑break collection and found the whole process intuitive and really easy to manage. Everyone could contribute without any hassle, customise their messages with images, gifs etc., and there were no fees, which was a big plus. Would happily use it again.

13 April 2026
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Reply from GiftRound

Thank you so much for your wonderful feedback!
We are truly delighted to hear you had an excellent experience using GiftRound for your colleague’s career-break collection. It’s great to know you found the process intuitive and easy to manage, and that your colleagues found it easy to contribute and personalise their messages.

We’re especially pleased the no-fees aspect made a difference. That’s exactly what we aim for! We really appreciate your support and would be delighted to help you again in the future.

Amy
GiftRound

Rated 5 out of 5 stars

Very handy

This is a very handy way of doing group collections, takes out the hard work for you! highly recommend.

11 April 2026
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Reply from GiftRound

Thank you for your lovely feedback! We’re so glad you enjoyed using GiftRound and that we could make organising your group collection easy. We believe collections should be simple and enjoyable for everyone! We really appreciate your recommendation and hope to help you again soon.

Amy
GiftRound

Rated 5 out of 5 stars

HIGHLY Recommend - Super easy to use

Super easy to use. People turned out to me more generous when they knew they could pay into a collection by card too!! :)
Also the fact all money goes to the recipient is amazing! Will be using again and again!

8 April 2026
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Reply from GiftRound

Thank you so much for your kind words!
We’re delighted to hear you found the collection easy to set up and share. Moments like yours are exactly why we do what we do: helping people come together to celebrate and show they care, all with our “All gift, no fees” promise. We truly appreciate your support and look forward to helping you again in the future!

Amy
GiftRound

Rated 5 out of 5 stars

Best Option Ever!

Used this to raise fund for a colleague who left the organization. It was seamless to use and even when I closed and sent it to the wrong email, the team was fantastic in resolving the issue experienced. I'll recommend this any day and time as it makes life easy and saves the stress of manual collection and looking for what to buy -loads of stores available.

31 March 2026
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Reply from GiftRound

Thank you for your fantastic review!
We’re really pleased to hear that you found the process seamless and that it made organising a collection for your colleague so much easier.

We’re also glad our team was able to help quickly when the email issue came up. Resolving things smoothly for our users is always a top priority for us.

It’s wonderful to know you’d recommend us, and that the platform helped take away the stress of manual collections and choosing gifts. That is exactly what we aim for.

We truly appreciate you taking the time to share your experience.

Amy
GiftRound

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