Excellent customer service From booking through to delivering the service - weeding our back garden. All the folks engaged were very professional, The gardeners cleared and cleaned up after a ver... See more
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The operative was very informative. He explained everything he was going to do. He was polite and funny. He gave suggestions. When finished, he said what he did. The only suggestion I could make is to... See more
Excellent service provided by Waltham Forest Service Store to clear waste from my back garden. They were reliable and professional, everything I hoped for. I won't hesitate to contact them again f... See more
The pest contractor turned up on time and explained exactly what he would do to remove our wasp problem. He explained that we should remain inside for at least 2 hours to allow the wasps to di... See more
Company details
Written by the company
We’re the friendly, reliable and local one-stop shop for all of your property and garden maintenance needs in Waltham Forest and surrounding areas. Our experienced team provide trustworthy, expert and value for money services to residents and businesses, to get your job done. Services we can provide to local residents & business include: Bin Washing Caretaking Flood Prevention Gardening Services Green Home Grants Ground Maintenance Property & Garden Clearances Large Item Collection Japanese Knot Weed Pest Control Repairs & Maintenance White Goods Collection
Contact info
Forest Road, E17 4JF, Walthamstow, United Kingdom
- 0208 496 5525
- servicestore@walthamforest.gov.uk
- walthamforestservicestore.co.uk
You should know
4.6
Excellent
909 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Welcome Back
Very knowledgeable and reassuring. Informed us of all stages of the process. Did not at anytime guarantee that the service would 100% successful at addressing the issue. Explained that there could be drawback.
The colleague had provided a different service previously and I felt reassured to see him again. Very friendly and professional
26 June 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Colètte, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Lowest price by far Quick service …
Lowest price by far Quick service Will definitely use again
25 June 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hello, Thank you for leaving a 5-star review! We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Very helpful plumber
Very helpful plumber, did everything that was needed quickly and efficiently. We required taps and a stopcock to be replaced and he cleared a blockage in the u-bend. Had a couple of issues that the Customer Service people sorted out. I have no problem with booking for my next job.
18 June 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Duncan Hawkins, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Very impressed
This was the first time I've used Servicestore and I am very impressed. Joy was polite, reliable and completed putting my planter together in no time. Thank you.
17 June 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Susan king, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Excellent service
Excellent service. Professional and polite staff. Good results so far!
25 April 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Hannah Hughes, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Brilliant!
Great customer service from experienced, effective and efficient staff.
13 June 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Ishraga, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Reply from Waltham Forest Servicestore
Hi Habib Rehman, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Polite and helpful staff and did good…
Polite and helpful staff and did good job. Answered any questions that I asked.
2 June 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Anon, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Refurbishment waste collection
I booked waste collection, and it was quick to pay&book, and also cost effective compared to other quotes. The guys picked it all up and took it to the van. Highly recommended!
6 June 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Dalia Vera Cobos, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Great service
The lads were really nice.
Great service. All booked online, reasonably priced and efficient pick up.
6 June 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Karen Moloney, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Excellent customer service from Steve…
Excellent customer service from Steve Thank you
4 June 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Vinod Kunar, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Good job
I didn't see the operatives today, as my pick up was already in the front garden, however, they were here in the allotted time, and left my garden tidy.
The whole job from inquiry to pick up was very swift.
4 June 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Diane Wood, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Paul was excellent and showed empathy…
Paul was excellent and showed empathy in dealing with the problem. He was extremely polite and explained what he was going too do and left an information sheet. The Servicestore customer service was good too.
3 June 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi BW, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Great effort with operative who…
Great effort with operative who attended. Very professional, patient, quick and effective.
30 May 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Seun, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
A prompt and smooth service.
30 May 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Adriana, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
The crew turned up on time and removed…
The crew turned up on time and removed the sofa with minimum fuss. I think the service is good value at £70, and hopefully the sofa will be disposed of/repurposed in the correct way.
21 May 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Tim Hayter, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Had a visit with pest control and he…
Had a visit with pest control and he was friendly, understanding, explained the process and done his job quickly. Quick in & out! That’s how I like it as an introvert.
16 May 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Patricia Sseruma, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
ExcellEment communication and information …
Excellent communication and information given. Very Efficient and Friendly service from Matt. He explained what he was doing.
Very Happy! Thank you.
15 May 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Julie St, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Exceptional Customer Services
I called the Service Store and spoke to Jadelle, who has exceptional customer service skills. She assisted me in reporting an issue. After listening to me, she promised to call me back to resolve the issue. She made arrangements for Syed to deal with the situation, and he came out and resolved the problem he was very professional and did a great job. He is an asset to the Service Store.
14 May 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi carol gayle, Thank you for leaving a 5-star review! We're so pleased to hear that Jadelle and Syed were helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Excellent service
Excellent service. Incredibly hard working, thorough and diligent work.
14 May 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Rik, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
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