Excellent customer service From booking through to delivering the service - weeding our back garden. All the folks engaged were very professional, The gardeners cleared and cleaned up after a ver... See more
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See what reviewers are saying
Excellent service provided by Waltham Forest Service Store to clear waste from my back garden. They were reliable and professional, everything I hoped for. I won't hesitate to contact them again f... See more
The pest contractor turned up on time and explained exactly what he would do to remove our wasp problem. He explained that we should remain inside for at least 2 hours to allow the wasps to di... See more
The operative was very informative. He explained everything he was going to do. He was polite and funny. He gave suggestions. When finished, he said what he did. The only suggestion I could make is to... See more
Company details
Written by the company
We’re the friendly, reliable and local one-stop shop for all of your property and garden maintenance needs in Waltham Forest and surrounding areas. Our experienced team provide trustworthy, expert and value for money services to residents and businesses, to get your job done. Services we can provide to local residents & business include: Bin Washing Caretaking Flood Prevention Gardening Services Green Home Grants Ground Maintenance Property & Garden Clearances Large Item Collection Japanese Knot Weed Pest Control Repairs & Maintenance White Goods Collection
Contact info
Forest Road, E17 4JF, Walthamstow, United Kingdom
- 0208 496 5525
- servicestore@walthamforest.gov.uk
- walthamforestservicestore.co.uk
You should know
4.6
Excellent
910 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality customer service and friendly…
Quality customer service and friendly communication.
21 October 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hello Mathew Okai Okelo, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Thank you for your support
The service was good and in time! Effective as well.
17 October 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hello Naaz, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Booking the service online was…
Booking the service online was straightforward.The appointment to remove rubbish was made within a few days.The rubbish was removed quickly and efficiently with nothing left behind.
17 October 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hello Linda Britton, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Under the WHLG scheme
Under the WHLG scheme, we had roof insultation and PV works completed.
We received fantastic service and communication From Retrofit Resident Services, Waltham Forest Council.
The works had scheduled in lightening speed and assigned a workforce team who were very efficient and professional throughout.
We are so grateful to AS at LBWF Resident Services and MA at REFYT who managed the entire process from survey to finish.
Well impressed!
17 October 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hello CY, Thank you for leaving a 5-star review! We're so pleased to hear that our team was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Quick and easy to book pest control…
Quick and easy to book pest control visit. A helpful, quick and friendly person treated our flat and did a good job of explaining what he was doing, why and what outcome we could expect.
15 October 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hello Sophia S, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
The booking service was good
The booking service was good, I was contacted promptly to arrange a visit to assess quickly and the actual visit took place at appointed time. The work was done well and the staff who arrived to do it were friendly, helpful and knowledgeable. My only comment is that there is no detail or breakdown given of the cost to know exactly how costs calculated or work to be done.
13 October 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Claire Frankl, Thank you for flagging the below, our standard process is at the quoting stage to provide the total cost and the description of the works to be carried out. This is an automated process that is carried out by our system. However we are more then happy to provide a breakdown for you, please email us at Servicestore@walthamforest.gov.uk quoting your job reference number and we will provide you with a breakdown of labour and materials. Please note you can reach out to us at any stage prior to booking to request a breakdown of cost.
Best Wishes
Unprofessional
I'm a trained gardener, and I can say that the standard there is unacceptable, both in terms of the method and evaluation of the job, and the use of equipment.
I would like to know if anyone in that company has the skills, certifications of study regarding gardening.
I gave two stars instead of one because they also take care of emptying apartments in a state of disgrace and it doesn't take any skills to do that.
1 October 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hello Michele, Our Operatives undergo a robust hiring process where all relevant skills, experience and qualifications are assessed in detail to ensure they meet the required standard. Nonetheless we appreciate your feedback and would ask you to please email your complaint to servicestore@walthamforest.gov.uk in order for us to investigate.
Have had two visits so far for pest…
Have had two visits so far for pest control. Both visits were on time, really friendly guys great advice and super helpful. Good value for money compared to other locals companies used in the past and I will definitely use the company again.
7 October 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hello Nicola Boland, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Effective and efficient
Paul came out and was really clear and thorough with information and treatment. So glad about fhis.
9 October 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hello, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
The plumber was very polite
The plumber ,Joy was very polite, friendly and professional. Did a very good job.
3 October 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hello, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Very good and positive experience
Very good and positive experience, a polite, friendly and informative man which helped as the scenario he was dealing with was a negative one.
2 October 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hello, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
The customer service representative was…
The customer service representative was very helpful. The operatives were professional and very helpful.
2 October 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi ZD, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
It was a good experience with stieve.
It was a good experience with stieve.
25 September 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Adil Kamran, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Great service and immediate responses.
Great service and immediate responses.
24 September 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Korina Kokkali, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Quick and professional service…
Quick and professional service provided, explained the process from start to finish.
24 September 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Denise Bennett, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Excellent garden clearance
Excellent garden clearance. Explained what they’d do and how. All on time and tidied up after themselves. Would thoroughly recommend.
24 September 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Very nice man who soonresolved the…
Very nice man who soonresolved the problem with the wasps under our fascia. He respected our property and left instructions what to do if the wasps hadn't gone.
16 September 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Mrs. Maureen Shanks, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Gentleman was polite , friendly and informative about what he would be doing
The gentleman who came was polite , friendly and informative about what he would be doing
15 September 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi MrsBrendaJerram, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Wonderful service
Wonderful service, very friendly and professional team. Their help took the weight off trying to solve a problem, and I would recommend their service from initial enquiry right through to the job being completed.
10 September 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Sj, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Efficient and friendly
Turned up on time and efficient service. Thanks!
5 September 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Lorna Lee, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
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