Walk the Storm Reviews 

119
•
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

I have bought a rain jacket through this company, unfortunately it's a size small. I like the jacket, just trying to change the size. I have tried to reach out to them several times via phone (left a... See more

Rated 5 out of 5 stars

I was looking for a Didriksons Aino 3 Parka which had sold out in my size everywhere. Stumbled across Walk the Storm via Google, read the other online reviews and took the plunge. The coat arrive 48hr... See more

Company replied

Rated 5 out of 5 stars

While searching for a genuine waterproof jacket/coat I came across Walk The Storm. They have a great selection of jackets and coats, much better than any other site I had been on. After placing... See more

Company replied

Rated 5 out of 5 stars

I’ve purchased from Walk the Storm on 2 occasions and been delighted with both experiences. They sell excellent quality coats, fabulous Scandinavian design. And I love the personalised message that co... See more

Company details

  1. Outdoor Clothing and Equipment Shop
  2. also in
  3. Boot Store
  4. Men's Clothing Store
  5. Women's Clothing Store

Written by the company

We are a new and exciting rainwear boutique for all the family! We sell a range of fabulous brands of rainwear to allow you to Walk the Storm!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

119 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(119)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Really quick delivery and parcel has a lovely canvas bag in it too. Very special touch !

3 February 2025
Walk the Storm logo

Reply from Walk the Storm

Hi Katrina, thank you so much for the positive review and Im pleased you appreciated the tote bag!
Mike

Rated 5 out of 5 stars

BRILLIANT customer service

Great website, wonderful products and BRILLIANT customer service from Walk the Storm.

12 February 2025
Unprompted review
Walk the Storm logo

Reply from Walk the Storm

Hi Isobel, thank you so much for the review, it really means a lot to a small business like us.
Mike

Rated 5 out of 5 stars

The coat arrived on time and exactly…

The coat arrived on time and exactly when it was estimated. It was as described on the website. I love the coats from this designer as they are so practical. An accompanying note from the vendor made it feel like a personal connection. I would thoroughly recommend this seller.

3 February 2025
Walk the Storm logo

Reply from Walk the Storm

Hi Karolyn, thank you so much for your positive review. Im really pleased you liked the note, we strive to bring the in-store experience online as much as possible.
Mike

Rated 5 out of 5 stars

Great coat and excellent customer service

Love my Isle Jacobsen rain coat - great fit. Excellent customer service from Mike - Very helpful. Speedy delivery. Highly recommend!

29 January 2025
Unprompted review
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Reply from Walk the Storm

Thanks Louella, we really appreciate the feedback and you taking the time to leave a review, it really means a lot to us.
Mike

Rated 5 out of 5 stars

The best customer service from Mike as…

The best customer service from Mike as without help I’d have ordered the wrong size of Ilse Jacobsen coat, beautifully packaged and loved the tote bag included with a personal handwritten note thanking me for my order. Absolutely love my new coat would highly recommend Walk the storm to any customers!

14 January 2025
Unprompted review
Walk the Storm logo

Reply from Walk the Storm

Hi Faith, thank you so much, we really appreciate you taking the time to leave a review, it really means a lot to a small business like us.
Mike.

Rated 5 out of 5 stars

Perfect!

Super happy with my purchase and the customer service is great too. I had a query after I’d placed my order so I emailed them and received a response very quickly.

The tote bag with my order was a lovely touch too.

Would highly recommend this site 😊

9 July 2024
Unprompted review
Rated 5 out of 5 stars

Truly impressed with the service

Truly impressed with the personal level of service.
Unfortunately the coat did not suit my figure and I had to return.
No quibble and even offered free returns.
Will not hesitate to buy from them in future.

5 January 2023
Unprompted review
Rated 5 out of 5 stars

Very happy customer.

I'm so pleased with my Ilse Jacobsen coat. Beautifully packaged too. The little chocolate and personalised note included in the package from Walk the Storm were a very pleasant additional touch. Bring on the rain!

26 September 2022
Unprompted review
Rated 5 out of 5 stars

Excellent product knowledge

I was searching for a Didrikson coat for ages but everywhere had sold out in my size. I came across ‘Walk the Storm’ and made an order. The coat arrived promptly but was a little too large so I called Walk the Storm and they swapped it over for a smaller size without hesitation. Excellent product knowledge too! Very impressed. Would definitely recommend and will be using this shop again in the future (over large department stores) also the green and blacks chocolate bar and reusable bag was a lovely touch. Thank you, Victoria

19 November 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

I was looking for a Didriksons Aino 3 Parka which had sold out in my size everywhere. Stumbled across Walk the Storm via Google, read the other online reviews and took the plunge. The coat arrive 48hrs later, beautifully packaged with a lovely tote bag, personal note and a small bar of chocolate. Fantastic service and great attention to detail.

15 November 2021
Unprompted review
Walk the Storm logo

Reply from Walk the Storm

Many thanks for your great review Nathalie, we are delighted that you are pleased! Thanks for visiting us and enjoy your new coat! Mark & Carolyn

Rated 5 out of 5 stars

What a fantastic company !!!!!!!!!

What a fantastic company! Purchased an Ilse Jacobsen Rain 71 raincoat and I am absolutely delighted with it. I was unsure of the sizing but WTS provided exact coat measurements on their website which were the perfect advice for me to compare with an existing coat and buy the correct size !!!! I also felt very reassured about returns , no problem , if required, from other reviews! personal touches , emails , reassurances and also little gifts were included in parcel ! wow ! this company is a very rare find ! definitely going back !

8 October 2021
Unprompted review
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Reply from Walk the Storm

Many thanks for your fabulous review, we are delighted you are pleased with your purchase!

Rated 5 out of 5 stars

Fantastic service

Fantastic service! I ordered an ilse Jacobsen raincoat which I received 2 days later. Unfortunately the style was not for me and I rang for a returns label. The guy was so helpful, explaining the different styles in case I wanted to exchange. The label was emailed directly, easy to return and now only a few days later, my account has been refunded. I will definitely use Walk the Storm again and highly recommend the products and service.

13 September 2021
Unprompted review
Walk the Storm logo

Reply from Walk the Storm

Many thanks for your great review and recommendation, thank you for visiting us!

Rated 5 out of 5 stars

A fantastic Company - what a find!

While searching for a genuine waterproof jacket/coat I came across Walk The Storm.

They have a great selection of jackets and coats, much better than any other site I had been on.

After placing my order I had a phone call as I had incorrectly entered my email address, the chap calling was very nice and issue was quickly sorted. My beautiful pale blue Ilse Jacobsen raincoat is now being proudly worn in anticipation of a downpour. I think I’ll buy a few more in various colours as it’s properly waterproof and very stylish. Perfect for me when out with my trusty hound.

17 August 2021
Unprompted review
Walk the Storm logo

Reply from Walk the Storm

Many thanks for your lovely review, we are delighted that you are pleased!

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