I wish there were 100 stars! The 3 ladies, Nicola, Joanne and Maxine are very proffesional, pleasant and friendly. Bonsoir have definately in my opinion the best of customer services I have ever c... See more
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I bought a nightshirt for my husband (80) He loves it , the best that he has ever had, the quality of the cloth, the quality of the construction, the fit, the length, in general The most perfect night... See more
I bought a nightdress last year which was excellent quality and very comfortable, though did shrink a bit after washing. This year I bought another of the same style. The fabric is noticeably thinne... See more
The goods were delivered on stated time in good condition. I was kept informed about the whole process from purchasing to delivery Good quality bedding bought. Looks good and expensive different fro... See more
Company details
- Clothing Store
- Bedding Store
- Children's Clothing Store
- Men's Clothing Store
- Underwear Store
- Women's Clothing Store
Written by the company
Bonsoir of London - Producers of the finest quality luxury nightwear, sleepwear and home wear. Including luxury silk pyjamas and cashmere robes, for both men and women. We are proud to have been in operation for 100 years, since 1926.
Contact info
Unit 3 Crewkerne Business Park, TA18 7HJ, Crewkerne, United Kingdom
- 01460 200 460
- CustomerServices@bonsoirbypost.com
- bonsoiroflondon.com
4.5
Excellent
30 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely dressing gown in brushed cotton
Lovely dressing gown in brushed cotton. Excellent quality, would buy again.
29 April 2026
I The best NIGHTSHIRT ever
I bought a nightshirt for my husband (80) He loves it , the best that he has ever had, the quality of the cloth, the quality of the construction, the fit, the length, in general The most perfect nightshirt ever.Thank You
4 May 2026
THE BONSOIR EXPERIENCE
The item was delivered to my address undamaged on the advised day an within the advised time-slot.
The ordering process was straightforward as the website was easy to navigate.
The purchased item was exactly what I had been looking for. It was of good quality and I enjoy wearing it.
28 April 2026
Goods arrived correctly and when stated.
20 April 2026
Beautiful and beautifully made
Beautiful and beautifully made dressing gown. A bargain in the sale too.Bonsoir were very helpful too delaying delivery while I was away,
28 April 2026
Very happy with my purchase of deux…
Very happy with my purchase of deux warm winter nightdresses and a summer kaftan.
Beautiful fabric quality. Very well made
24 April 2026
I wish there were 100 stars!
I wish there were 100 stars!
The 3 ladies, Nicola, Joanne and Maxine are very proffesional, pleasant and friendly.
Bonsoir have definately in my opinion the best of customer services I have ever come across.
Bonsoir are, indeed, so very lucky to have them in their employment.
3 May 2026
Great products using quality materials.
21 April 2026
Excellent service of quality goods.e goods were delivered on stated time…
The goods were delivered on stated time in good condition. I was kept informed about the whole process from purchasing to delivery
Good quality bedding bought. Looks good and expensive different from other bedding products I have.
20 April 2026
Excellent product
Excellent product. Better than expected. Outstanding detail, top grade cotton
22 April 2026
The best products ever .
22 April 2026
Lovely quality and prompt delivery
Lovely quality and prompt delivery - nightgown a bit long for me but I am quite short!
15 April 2026
God Products, price transparens to be improved
God Products, quick delivery, but the transparens of the pricing has to be improved
15 April 2026
Reply from Bonsoir of London
Thank you for your kind comments regarding our products and delivery , we are delighted to hear this.
We are grateful for your feedback on pricing transparency. For all international orders, duties, taxes, and shipping are carefully calculated and included at checkout. This approach is intended to provide a considered and seamless experience, ensuring that no additional charges arise prior to delivery.
We recognise, however, that this may not always feel immediately clear, and we are actively reviewing how we present this information to ensure it is communicated with complete clarity.
Your feedback is greatly appreciated, and should you require any further assistance, our team would be pleased to help.
Best wishes,
Bonsoir Customer Services
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