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Review summary

Created with AI, based on recent reviews

Considering 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their beauty and how well they match descriptions. Many people appreciate the efficient delivery service, often highlighting its speed and the careful packaging of items. The overall purchasing process, from ordering to receiving, is frequently described as excellent and smooth. However, some customers mentioned issues with delivery, specifically that their parcels had not yet arrived or that they were unsure about the shipping status of their product. A few other people also felt that the durability of some items was a concern, with one reviewer reporting a lost gem shortly after wearing a ring.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality and appearance of the... See more

Quality

Clients share positive opinions on quality. Many customers praise the high quality of the jewelry, describing... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the speed of delivery, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick delivery and excellent quality! This is my 5th order from Junk Jewels and I get all my earrings from here, only issue is I keep loosing my favourites and have to re order! I rarely take them off... See more

Rated 5 out of 5 stars

I have purchased twice and own 4 beautiful piece in total, shipping time is not bad and the seller is very helpful and kind. I definitely plan to order again!

Rated 5 out of 5 stars

Bought some silver earrings for my girlfriend after panicking about not being able to find the right ones for her . Stumbled across junkjewels and it was honestly a godsend , she loved them as much as... See more


Company details

  1. Shopping & Fashion

Information provided by various external sources

Junk Jewels was founded on Portobello road, London UK in 2005. We bring you the best in contemporary fashion jewellery and bridesmaid's gifts with a difference.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

98 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Birthday Present

I purchased gift for
my daughter. This morning on her Birthday she sent me a photo wearing the neckless. She said how beautiful it is. My daughter had spotted it days before and asked for it.
I think she is very happy with it.
The junkjewels team are very helpful and respond to emails.
Delivery was very quick and gift also packaged in a lovely gift bag.
Thank you

20 May 2026
Rated 5 out of 5 stars

Lovely pieces and quick delivery time

Lovely pieces! I can’t wait to get my next ring 🩷

I’d like to note that I really appreciate how responsive this company is! I made a big mistake with my order and it was rectified very quickly.

15 April 2026
Rated 1 out of 5 stars

Had the ring on for less than 8 hours…

Had the ring on for less than 8 hours and it lost a gem. Have tried to contact them twice about the issue but they do not respond

1 April 2026
Junk Jewels logo

Reply from Junk Jewels

Hi Claudia, sorry that you didn't receive a reply. I found your emails in our spam folder and I am unsure as to why they ended up there! I am glad that we managed to get through to you and arrange a replacement. I hope you love your new ring! Many thanks for supporting a small business.

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