My husband started buying the Volcano decaf which is excellent but got me hooked on the other blends. The Panettone coffee is outstanding- I’m slightly panicking that it’s limited edition as it’s my f... See more
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Review summary
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Ordered a presentation pack as Christmas gift Tuesday 16th December. The system said it was despatched 17th December but by 22nd it had still not arrived. Called customer service - permanently engag... See more
Company replied
Excellent service from Volcano Coffee Works. Royal Mail 'lost' my parcel and I contacted VCW via email. I received a response & they sent a replacement order straightaway, which I received today. The... See more
Company replied
I ordered from Volcano the first time on the 16th Dec, received despatch notice just like another reviewer on the 17th, no coffee by the 19th. Emailed the order address and received a reply within an... See more
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Company details
About Volcano Coffee Works
Written by the company
Proudly independent South London coffee roasters selling ethically sourced and award-winning ground coffee, coffee beans and compostable pods.
Try our award-winning speciality coffee on subscription. Freshly roasted and delivered to your door as often as you want. Use code DISCOVER20 for 20% off your first 3 orders. 20% Off: Speciality Coffee Subscriptions All Coffees All Brewing Equipment
Our Taste Guarantee
Love it or your money back
We're so confident you'll love our speciality coffee that if it's your first time trying a 200g bag of coffee beans and you don't like it just reach out to our team and we'll either advise on brewing method, offer a replacement of your choice for free or refund your order*.
Contact info
244 Ferndale Road, Brixton, SW9 8FR, London, United Kingdom
- +44 (0) 203 876 0876
- orders@volcanocoffeeworks.com
- volcanocoffeeworks.com
4.7
Excellent
872 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Volcano Coffee Works
Thank you for your review, Tim! Happy brewing!
Great speed of delivery for first order…
Great speed of delivery for first order and lovely tasting coffee. Credit where it's due!!
8 September 2025
Unprompted review
Reply from Volcano Coffee Works
Thanks so much for your review, Duncan! We're really happy to hear your first order arrived quickly and that you’re enjoying the coffee. Happy brewing!
Reply from Volcano Coffee Works
Thank you so much for your review and feedback! Great to hear you loved the coffee. Regarding the price, we focus on using high quality beans and ethical sourcing to make every cup truly special. You can read more about our approach here: https://volcanocoffeeworks.com/pages/better-ethically. Happy brewing!
Lovely coffee
Bought some of the "Sombra" coffee for my son's 18th birthday hamper (he was getting a bean-to-cup coffee maker for his birthday) and both he and my husband (the coffee drinkers in the household) agree that this coffee is lovely, and they are both keen to try more Volcano varieties
The only fly in the ointment was us being let down by the DHL delivery, meaning the coffee actually arrived after the birthday ( I ordered it a week or so before the big event) so I would advise ordering in plenty of time if doing so.
7 September 2025
Unprompted review
Reply from Volcano Coffee Works
Thanks so much for your lovely review, Karen! We’re really sorry the delivery didn’t arrive in time for the birthday, but so glad to hear your son and husband loved the Sombra. Please drop us an email at orders@volcanocoffeeworks.com, and we’ll be happy to do something to make up for the courier delay. Happy brewing!
Ease of ordering & the "taster" pack…
Ease of ordering & the "taster" pack was very well packaged.
24 August 2025
Reply from Volcano Coffee Works
Thank you for the review, John! Glad to hear you found the ordering easy and loved the packaging. Happy brewing! :)
superb range of coffee beans.
23 August 2025
Reply from Volcano Coffee Works
Thanks for the review, Jerry! Great to hear you’re loving our coffee range :)
Reply from Volcano Coffee Works
Thank you for your review,Steward! Happy brewing :)
Great coffee choices & Good Prices
Great coffee choices and the Roasters Choice Subscription is highly recommended
23 May 2025
Reply from Volcano Coffee Works
Thank you for your review! I couldn’t agree more, the Roaster’s Choice is such a great way to explore and enjoy new coffees each month!
Brilliant coffee and service
Brilliant coffee, with a range of blends that I really like. Good subscription options as well and some really nice accessories. Delivery and service are always good.
22 July 2025
Reply from Volcano Coffee Works
Thank you so much for your review, Luke! We are happy to hear you're enjoying the coffee, subscription and service. Happy brewing!
Delicious coffee
Delicious coffee. Expensive but top quality beans and roasting. A big hit with the coffee drinkers.
13 August 2025
Unprompted review
Reply from Volcano Coffee Works
Thank you for your review,Pilar!Good to hear the coffee’s been such a hit.Happy brewing!
Reply from Volcano Coffee Works
Thank you for your review Reg! We’re delighted you’re enjoying the coffee and quick service. Happy brewing!
Great 1st experience with Volcano
Efficient customer service when I had a query re delivery and so far I've just tried the Mount blend of the sample pack and it is delicious (I drink it as a flat white). The Volcano coffee clips I ordered are ideal for sealing the bags too.
1 August 2025
Unprompted review
Reply from Volcano Coffee Works
Thank you so much for your review, Jill! We’re thrilled to hear you’re loving the Mount blend, it’s my go to as a flat white too. Happy brewing!
Really good coffee
Really good coffee, I am not an expert but after trying many subscriptions in the London area - this shop is the best one in fresh product and taste.
19 July 2025
Unprompted review
Reply from Volcano Coffee Works
Thanks so much for your review, Arturo. Lovely to hear you're enjoying our coffee :-) Happy brewing!
The coffee is lovely
The coffee is lovely, we’re really enjoying it the moment but the only grip is that we ordered a 1kg bag but their packaging isn’t resealable annoyingly. When we’ve used other brand we always got resealable packaging especially with the 1kg bags.
21 July 2025
Unprompted review
Reply from Volcano Coffee Works
Thanks for your review, Terrence. Great to hear you're enjoying our coffee.
We decided to opt out of having resealable functionality on our bags to save on the extra plastic that came with it, which was surprisingly a lot! We did however decide at the same time to stock storage tins which you can store your coffee in as well as a reusable clip to keep the bag sealed. Please do send over an email to orders@volcanocoffeeworks.com next time you place your order and we can include a clip in your order on us :-)
Coffee ordering is simple and doesn’t…
Coffee ordering is simple and doesn’t take too long.
Some coffees are roasted to order, some are not.
Regardless, all delicious.
Thank you for replying to my review. Loving the light fruity ones so much that I’m placing my next order right now!
10 July 2025
Unprompted review
Reply from Volcano Coffee Works
Thanks so much for your review, Liz. We roast on a Loring roaster which uses hot air convection to roast the coffee, this has the benefit of slowing the ageing process and extending the life of the coffee significantly and the coffee ages extremely well compared to other roasters. Typically, the coffee you receive will have been roasted that week or the week prior and in our experience the optimal period to consume our coffee is from 1 week after roasting date to about 5 weeks after the roast date although we think it can still taste great after this if stored properly.
Just to give you a little insight into how we roast, pack and ship. Great to hear you are enjoying our coffees :-)
Reply from Volcano Coffee Works
Thanks so much for your review, Mohammed. So glad to hear the coffee hit the spot :-)
I tried the Tiramisu
I tried the Tiramisu, it was delicious and extremely fresh, I've just ordered some Sombra, very much enjoying my adventure with volcano coffee works and a bonus is it's local
23 July 2025
Unprompted review
Reply from Volcano Coffee Works
Thank you so much for a lovely review! We’re thrilled you enjoyed the Tiramisu and that you’re trying out the Sombra now. It’s great to hear you’re enjoying your coffee journey with us. Happy Brewing!
A great sample pack
A great sample pack that has already given me a possible favourite. Quality is so good with great tasting beans and you can’t argue with a free tin.
22 June 2025
Reply from Volcano Coffee Works
Thanks so much for your review, Art. Great to hear you found a favourite in the Starter Box - happy brewing :-)
Great coffee and service.
15 July 2025
Unprompted review
Reply from Volcano Coffee Works
Thanks so much for your review :-)
Ordered coffee grinder which was…
Ordered coffee grinder which was delivered ahead of schedule with some complimentary coffee samples. The coffee is excellent.
Will definitely order some more soon.
Very good service!
24 June 2025
Unprompted review
Reply from Volcano Coffee Works
Thanks so much for your review, Robert! Hope you're enjoying your new grinder and great to hear you are enjoying the coffee :-)
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