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Rated 5 out of 5 stars

Ordered a bat online for my son and really appreciated their knowledge and advice. Used the knocking in service too and they made sure it was ready for last weekend's matches. Also bought some shoes w... See more

Rated 5 out of 5 stars

Purchased a pair of SS batting gloves. Easy to order online via website. Order turned up on time two days later, exactly what I ordered, no fuss or drama. Have used VKS several times before both onlin... See more

Rated 5 out of 5 stars

I had already dealt with Vinay and VKS In the summer when purchasing a ton silver edition and ton gloves but I was after the fuller profiled gladiator elite in long blade, VKS had long blades in stock... See more

Rated 5 out of 5 stars

I have not received my bat yet but I must admit that the communication and personal touch to your experience with Vinay is extraordinary. Who would still reply to your email at 3 in the morning. Every... See more

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4.9

Excellent

TrustScore 5 out of 5

116 reviews

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Rated 1 out of 5 stars

Rude

This is the message I received from VKS before Xmas.
Please note we are based in the UK and to send this to Australia would be very expensive. We are therefore cancelling your order, unless to you wish to pay the charges.
Whilst clear and concise - I actually found the message quite offensive - to cancel the order before I had time to consider my options - I did not find your company at all helpful and would not consider 'attempting' to purchase anything again!

19 March 2014
Unprompted review
VKS logo

Reply from VKS

Dear Ms Anson,

Thank you for taking the time to complete this review.

I am very sorry to hear, you felt we were rude. That was not our intention at all, so please accept our sincere apologies if thats how our message came across.

Having looked into this, I can see that you ordered a Water Bottle for £4.99 and the reason that we wrote to you, was because the delivery charges to Australia, would have been £15, some 3 times the value of the item ordered. It is for this reason that we felt it best to cancel your order, although our message to you did ask you if you still wished to proceed.

Once again, please accept our apologies.

Kind Regards

VKS

Rated 5 out of 5 stars

Thank you VKS!

Beautiful bat which is everything VKS said it was, my son can't wait till the season starts to put to the test. Thank you for your help VKS as ever.

19 March 2014
Unprompted review
Rated 5 out of 5 stars

Always perfect

I've ordered from VKS a few times, and the service is always great. Never any delays in delivery and product is always spot on

19 March 2014
Unprompted review

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